mexican restaurant
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On The Border Mexican Grill & Cantina - Pleasant Run in DeSoto (1003 N Interstate 35 E Rd, TX 75115)
About:
Casual restaurant chain featuring Tex-Mex standards such as fajitas, burritos & grilled meats.
On The Border Mexican Grill & Cantina - Pleasant Run is located in DeSoto (Texas state) on the street of 1003 N Interstate 35 E Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12144627750. You can get more information from their website: https://www.ontheborder.com/locations/pleasant-run/. The coordinates that you can use in navigation applications to get to find On The Border Mexican Grill & Cantina - Pleasant Run quickly are 32.606207, -96.823984. Scroll down to find out opening hours, reviews and other important information about On The Border Mexican Grill & Cantina - Pleasant Run.
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Show menuAvailable amenities
Crowd
- University students
- Family friendly
- Groups
- Tourists
Payments
- Debit cards
Planning
- amenities.planning.accepts_reservations
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy-hour drinks
- amenities.offerings.serves_happy_hour_food
- Liquor
- Healthy options
- Kids' menu
- Late-night food
- Quick bite
- Small plates
- Wine
Atmosphere
- Casual
- Cosy
Highlights
- Fast service
- amenities.highlights.serves_dessert_notable
- Great tea selection
- Sport
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_catering
- amenities.dining_options.has_counter_service
- Dessert
- Seats
Service options
- Outdoor seating
- Kerbside pickup
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
Unavailable amenities
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Michelle
I went here to pick up a to-go order. Order was ready to go when I got there so great I thought! When I got it to where it needed to go I was told that they forgot the drinks and the extra chips and salsa. Had to drive back and get it. They were like oh yeah the drinks! No apology or anything like that, but they got it done fairly quick and got it to the people who were waiting on it. They were happy so I was happy. But the to-go staff really needs to be more mindful of these things in my opinion. Nobody likes to drive back to get things that the restaurant failed to give in the the first place.
07.2022Michelle
I went here to pick up a to-go order. Order was ready to go when I got there so great I thought! When I got it to where it needed to go I was told that they forgot the drinks and the extra chips and salsa. Had to drive back and get it. They were like oh yeah the drinks! No apology or anything like that, but they got it done fairly quick and got it to the people who were waiting on it. They were happy so I was happy. But the to-go staff really needs to be more mindful of these things in my opinion. Nobody likes to drive back to get things that the restaurant failed to give in the the first place.
07.2022Michelle
I went here to pick up a to-go order. Order was ready to go when I got there so great I thought! When I got it to where it needed to go I was told that they forgot the drinks and the extra chips and salsa. Had to drive back and get it. They were like oh yeah the drinks! No apology or anything like that, but they got it done fairly quick and got it to the people who were waiting on it. They were happy so I was happy. But the to-go staff really needs to be more mindful of these things in my opinion. Nobody likes to drive back to get things that the restaurant failed to give in the the first place.
07.2022Michelle
I went here to pick up a to-go order. Order was ready to go when I got there so great I thought! When I got it to where it needed to go I was told that they forgot the drinks and the extra chips and salsa. Had to drive back and get it. They were like oh yeah the drinks! No apology or anything like that, but they got it done fairly quick and got it to the people who were waiting on it. They were happy so I was happy. But the to-go staff really needs to be more mindful of these things in my opinion. Nobody likes to drive back to get things that the restaurant failed to give in the the first place.
07.2022Patricia
The service here was excellent! And the food , delicious! Our server was always close by and not once on her phone. She was so helpful and friendly also. This will be my OTB restaurant for now on!
06.2022Ashli
This establishment had gone down the drain. If I could put a half of one star. I was there for my mother-in-law birthday party and it was ruined. Things started off fine at first as we were waiting for our other guest to arrive. Once our other guest arrived, we had to continually as for chips, when there's a table of 10 people, we should automatically get 3 bowls and we only kept getting 2 bowls. My family and I literally sat at the our table for over 20 minutes waiting for re-fills on water. Our waitress, had told my sister that if we want more water, we can get the water off the counter where they make the chips. Not only that, it took an hour before we got our food. That's not even the worst part, the food was cold, and one of my family members never received what she asked for. My husband and I ordered 2 fajitas for two, and they had the nerve to bring out the chicken reheated from the microwave. When you get fajitas, they are suppose to be sizzling hot, not microwave heated with smoke coming from it. I have a brother that's a type 1 diabetic and when he took a bite out of his quesadilla and got sick because of the food had been sitting out too long. That angered my mother and I. My mother-in-law and other family members food, was cold and just not fresh. My sister and I were served margaritas without tequila. Once the manager was spoken to, her name is Gabbie, she didn't have a care in the world about our concerns and wanted us to pay for our drinks because she said those couldn't be compensated. My issue is, why would you serve an alcoholic beverage drink and you don't have what you need to go in the drink. Our margaritas were watered down and not frozen. I did pay for my drink because I finished it. Everything else we did not pay because the lack of care, or time, and the fact that people can get food poisoning after your food reaches a certain temperature especially with someone who is a diabetic. To top it all off our waitress was training and doing a bad job providing any kind of good customer service. My opinion only but, I do not recommend anyone go here after the service we received.
06.2022Patricia
The service here was excellent! And the food , delicious! Our server was always close by and not once on her phone. She was so helpful and friendly also. This will be my OTB restaurant for now on!
06.2022Patricia
The service here was excellent! And the food , delicious! Our server was always close by and not once on her phone. She was so helpful and friendly also. This will be my OTB restaurant for now on!
06.2022Ashli
This establishment had gone down the drain. If I could put a half of one star. I was there for my mother-in-law birthday party and it was ruined. Things started off fine at first as we were waiting for our other guest to arrive. Once our other guest arrived, we had to continually as for chips, when there's a table of 10 people, we should automatically get 3 bowls and we only kept getting 2 bowls. My family and I literally sat at the our table for over 20 minutes waiting for re-fills on water. Our waitress, had told my sister that if we want more water, we can get the water off the counter where they make the chips. Not only that, it took an hour before we got our food. That's not even the worst part, the food was cold, and one of my family members never received what she asked for. My husband and I ordered 2 fajitas for two, and they had the nerve to bring out the chicken reheated from the microwave. When you get fajitas, they are suppose to be sizzling hot, not microwave heated with smoke coming from it. I have a brother that's a type 1 diabetic and when he took a bite out of his quesadilla and got sick because of the food had been sitting out too long. That angered my mother and I. My mother-in-law and other family members food, was cold and just not fresh. My sister and I were served margaritas without tequila. Once the manager was spoken to, her name is Gabbie, she didn't have a care in the world about our concerns and wanted us to pay for our drinks because she said those couldn't be compensated. My issue is, why would you serve an alcoholic beverage drink and you don't have what you need to go in the drink. Our margaritas were watered down and not frozen. I did pay for my drink because I finished it. Everything else we did not pay because the lack of care, or time, and the fact that people can get food poisoning after your food reaches a certain temperature especially with someone who is a diabetic. To top it all off our waitress was training and doing a bad job providing any kind of good customer service. My opinion only but, I do not recommend anyone go here after the service we received.
06.2022Patricia
The service here was excellent! And the food , delicious! Our server was always close by and not once on her phone. She was so helpful and friendly also. This will be my OTB restaurant for now on!
06.2022Ashli
This establishment had gone down the drain. If I could put a half of one star. I was there for my mother-in-law birthday party and it was ruined. Things started off fine at first as we were waiting for our other guest to arrive. Once our other guest arrived, we had to continually as for chips, when there's a table of 10 people, we should automatically get 3 bowls and we only kept getting 2 bowls. My family and I literally sat at the our table for over 20 minutes waiting for re-fills on water. Our waitress, had told my sister that if we want more water, we can get the water off the counter where they make the chips. Not only that, it took an hour before we got our food. That's not even the worst part, the food was cold, and one of my family members never received what she asked for. My husband and I ordered 2 fajitas for two, and they had the nerve to bring out the chicken reheated from the microwave. When you get fajitas, they are suppose to be sizzling hot, not microwave heated with smoke coming from it. I have a brother that's a type 1 diabetic and when he took a bite out of his quesadilla and got sick because of the food had been sitting out too long. That angered my mother and I. My mother-in-law and other family members food, was cold and just not fresh. My sister and I were served margaritas without tequila. Once the manager was spoken to, her name is Gabbie, she didn't have a care in the world about our concerns and wanted us to pay for our drinks because she said those couldn't be compensated. My issue is, why would you serve an alcoholic beverage drink and you don't have what you need to go in the drink. Our margaritas were watered down and not frozen. I did pay for my drink because I finished it. Everything else we did not pay because the lack of care, or time, and the fact that people can get food poisoning after your food reaches a certain temperature especially with someone who is a diabetic. To top it all off our waitress was training and doing a bad job providing any kind of good customer service. My opinion only but, I do not recommend anyone go here after the service we received.
06.2022Ashli
This establishment had gone down the drain. If I could put a half of one star. I was there for my mother-in-law birthday party and it was ruined. Things started off fine at first as we were waiting for our other guest to arrive. Once our other guest arrived, we had to continually as for chips, when there's a table of 10 people, we should automatically get 3 bowls and we only kept getting 2 bowls. My family and I literally sat at the our table for over 20 minutes waiting for re-fills on water. Our waitress, had told my sister that if we want more water, we can get the water off the counter where they make the chips. Not only that, it took an hour before we got our food. That's not even the worst part, the food was cold, and one of my family members never received what she asked for. My husband and I ordered 2 fajitas for two, and they had the nerve to bring out the chicken reheated from the microwave. When you get fajitas, they are suppose to be sizzling hot, not microwave heated with smoke coming from it. I have a brother that's a type 1 diabetic and when he took a bite out of his quesadilla and got sick because of the food had been sitting out too long. That angered my mother and I. My mother-in-law and other family members food, was cold and just not fresh. My sister and I were served margaritas without tequila. Once the manager was spoken to, her name is Gabbie, she didn't have a care in the world about our concerns and wanted us to pay for our drinks because she said those couldn't be compensated. My issue is, why would you serve an alcoholic beverage drink and you don't have what you need to go in the drink. Our margaritas were watered down and not frozen. I did pay for my drink because I finished it. Everything else we did not pay because the lack of care, or time, and the fact that people can get food poisoning after your food reaches a certain temperature especially with someone who is a diabetic. To top it all off our waitress was training and doing a bad job providing any kind of good customer service. My opinion only but, I do not recommend anyone go here after the service we received.
06.2022Nina
No wait to be seated They had everyone 6 ft apart Saw staff wearing mask (some) but it was not required of guest (if that's your thing) We got full off the chips and queso with ground beef But we did at least try our food. He got the 3 taco carnitas and I got the big border burrito and then split that with him as well. Pleasant experience, nice service. Food was good. Seemed like they were operating with 2 servers for the floor and they did great team work in my opinion.
04.2022Nina
No wait to be seated They had everyone 6 ft apart Saw staff wearing mask (some) but it was not required of guest (if that's your thing) We got full off the chips and queso with ground beef But we did at least try our food. He got the 3 taco carnitas and I got the big border burrito and then split that with him as well. Pleasant experience, nice service. Food was good. Seemed like they were operating with 2 servers for the floor and they did great team work in my opinion.
04.2022Nina
No wait to be seated They had everyone 6 ft apart Saw staff wearing mask (some) but it was not required of guest (if that's your thing) We got full off the chips and queso with ground beef But we did at least try our food. He got the 3 taco carnitas and I got the big border burrito and then split that with him as well. Pleasant experience, nice service. Food was good. Seemed like they were operating with 2 servers for the floor and they did great team work in my opinion.
04.2022Nina
No wait to be seated They had everyone 6 ft apart Saw staff wearing mask (some) but it was not required of guest (if that's your thing) We got full off the chips and queso with ground beef But we did at least try our food. He got the 3 taco carnitas and I got the big border burrito and then split that with him as well. Pleasant experience, nice service. Food was good. Seemed like they were operating with 2 servers for the floor and they did great team work in my opinion.
04.2022Carlos
Great experience that started with salsa and chips. Taste the difference when we added the queso dip. My fiance, one that said she can never eat Mexican, said that the food is so good, she shall return again! To me, the food was quite delicious, a hearty delight. Enjoyed the ambiance, the service... and every bite
03.2022Carlos
Great experience that started with salsa and chips. Taste the difference when we added the queso dip. My fiance, one that said she can never eat Mexican, said that the food is so good, she shall return again! To me, the food was quite delicious, a hearty delight. Enjoyed the ambiance, the service... and every bite
03.2022Carlos
Great experience that started with salsa and chips. Taste the difference when we added the queso dip. My fiance, one that said she can never eat Mexican, said that the food is so good, she shall return again! To me, the food was quite delicious, a hearty delight. Enjoyed the ambiance, the service... and every bite
03.2022Carlos
Great experience that started with salsa and chips. Taste the difference when we added the queso dip. My fiance, one that said she can never eat Mexican, said that the food is so good, she shall return again! To me, the food was quite delicious, a hearty delight. Enjoyed the ambiance, the service... and every bite
03.2022Ernesto
Service was great. Both times I've been to this location recently service has been A1. The food is cooked as it should be. Place is clean. The beef fajitas are cooked right. Flavor is bland. Chicken was perfect. Shrimp was good. Beans and rice are bland as well. Not much flavor. I am of Mexican decent so don't take my critiquing of a "Mexican" restaurant to serious. I expect everything to taste somewhat authentic.
02.2022Rob's
Chips and salsa great, but this $11 smoked pineapple margarita was more sweet than anything. I tasted no tequila. Picture is of the margarita without ice. So you get more ice than mix. 😔
02.2022Ernesto
Service was great. Both times I've been to this location recently service has been A1. The food is cooked as it should be. Place is clean. The beef fajitas are cooked right. Flavor is bland. Chicken was perfect. Shrimp was good. Beans and rice are bland as well. Not much flavor. I am of Mexican decent so don't take my critiquing of a "Mexican" restaurant to serious. I expect everything to taste somewhat authentic.
02.2022Rob's
Chips and salsa great, but this $11 smoked pineapple margarita was more sweet than anything. I tasted no tequila. Picture is of the margarita without ice. So you get more ice than mix. 😔
02.2022Ernesto
Service was great. Both times I've been to this location recently service has been A1. The food is cooked as it should be. Place is clean. The beef fajitas are cooked right. Flavor is bland. Chicken was perfect. Shrimp was good. Beans and rice are bland as well. Not much flavor. I am of Mexican decent so don't take my critiquing of a "Mexican" restaurant to serious. I expect everything to taste somewhat authentic.
02.2022Ernesto
Service was great. Both times I've been to this location recently service has been A1. The food is cooked as it should be. Place is clean. The beef fajitas are cooked right. Flavor is bland. Chicken was perfect. Shrimp was good. Beans and rice are bland as well. Not much flavor. I am of Mexican decent so don't take my critiquing of a "Mexican" restaurant to serious. I expect everything to taste somewhat authentic.
02.2022Rob's
Chips and salsa great, but this $11 smoked pineapple margarita was more sweet than anything. I tasted no tequila. Picture is of the margarita without ice. So you get more ice than mix. 😔
02.2022Rob's
Chips and salsa great, but this $11 smoked pineapple margarita was more sweet than anything. I tasted no tequila. Picture is of the margarita without ice. So you get more ice than mix. 😔
02.2022Mrs.
Very Pleasant Staff, Nice & Clean Restaurant, Food Served Hot & Fresh, Drinks were defiantly on point 100% and although the bar area was full out waiters were KeKe & Zee these ladies were friendly and professional thank you!
01.2022Mrs.
Very Pleasant Staff, Nice & Clean Restaurant, Food Served Hot & Fresh, Drinks were defiantly on point 100% and although the bar area was full out waiters were KeKe & Zee these ladies were friendly and professional thank you!
01.2022Bridgette
Placed an order online for pick up Got there or was still not ready had to wait 20 minutes for order. I don’t recommend this On The Border Restaurant
01.2022Mrs.
Very Pleasant Staff, Nice & Clean Restaurant, Food Served Hot & Fresh, Drinks were defiantly on point 100% and although the bar area was full out waiters were KeKe & Zee these ladies were friendly and professional thank you!
01.2022Bridgette
Placed an order online for pick up Got there or was still not ready had to wait 20 minutes for order. I don’t recommend this On The Border Restaurant
01.2022Mrs.
Very Pleasant Staff, Nice & Clean Restaurant, Food Served Hot & Fresh, Drinks were defiantly on point 100% and although the bar area was full out waiters were KeKe & Zee these ladies were friendly and professional thank you!
01.2022Bridgette
Placed an order online for pick up Got there or was still not ready had to wait 20 minutes for order. I don’t recommend this On The Border Restaurant
01.2022Bridgette
Placed an order online for pick up Got there or was still not ready had to wait 20 minutes for order. I don’t recommend this On The Border Restaurant
01.2022Valita
I recently visited your Desoto location and waited over an hour for a replacement order. This location I have to say has went down. New management is needed. The staff is horrible and management is even worse. The bar area for the entire hour I was there never got cleaned. Several customers were complaining and canceling orders because It was very unorganized and wait to long. Once I got home and checked my order they placed my cheese on my taco and no lettuce in my bag. I will never return to this location. If things don't change I can see this location closing down soon. Also my sister went during lunch and they told her that she could be seated because they didn't have enough staff members to serve her. They only had 2 servers working on that day. Poor customer service and horrible location. I didn't post this on social media though you guys needed to know personally what was going on in your store.
10.2021Valita
I recently visited your Desoto location and waited over an hour for a replacement order. This location I have to say has went down. New management is needed. The staff is horrible and management is even worse. The bar area for the entire hour I was there never got cleaned. Several customers were complaining and canceling orders because It was very unorganized and wait to long. Once I got home and checked my order they placed my cheese on my taco and no lettuce in my bag. I will never return to this location. If things don't change I can see this location closing down soon. Also my sister went during lunch and they told her that she could be seated because they didn't have enough staff members to serve her. They only had 2 servers working on that day. Poor customer service and horrible location. I didn't post this on social media though you guys needed to know personally what was going on in your store.
10.2021Valita
I recently visited your Desoto location and waited over an hour for a replacement order. This location I have to say has went down. New management is needed. The staff is horrible and management is even worse. The bar area for the entire hour I was there never got cleaned. Several customers were complaining and canceling orders because It was very unorganized and wait to long. Once I got home and checked my order they placed my cheese on my taco and no lettuce in my bag. I will never return to this location. If things don't change I can see this location closing down soon. Also my sister went during lunch and they told her that she could be seated because they didn't have enough staff members to serve her. They only had 2 servers working on that day. Poor customer service and horrible location. I didn't post this on social media though you guys needed to know personally what was going on in your store.
10.2021Valita
I recently visited your Desoto location and waited over an hour for a replacement order. This location I have to say has went down. New management is needed. The staff is horrible and management is even worse. The bar area for the entire hour I was there never got cleaned. Several customers were complaining and canceling orders because It was very unorganized and wait to long. Once I got home and checked my order they placed my cheese on my taco and no lettuce in my bag. I will never return to this location. If things don't change I can see this location closing down soon. Also my sister went during lunch and they told her that she could be seated because they didn't have enough staff members to serve her. They only had 2 servers working on that day. Poor customer service and horrible location. I didn't post this on social media though you guys needed to know personally what was going on in your store.
10.2021