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Kay Jewelers in El Paso (8401 Gateway Blvd W Spc. C01 A, TX 79925)
About:
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Kay Jewelers is located in El Paso (Texas state) on the street of 8401 Gateway Blvd W Spc. C01 A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1915-775-0007. You can get more information from their website: https://stores.kay.com/tx/el-paso/1490?cid=seo-listings. The coordinates that you can use in navigation applications to get to find Kay Jewelers quickly are 31.775326, -106.379126. Scroll down to find out opening hours, reviews and other important information about Kay Jewelers.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
Service options
- Delivery
Juliet
Amazing customer service and absolutely in love with my ring!
12.2022Emilie
10/10 recommend this location! i went in trying to find something for my mom and had the best experience i could ask for. not only was the staff friendly and professional, but it was very easy to relax and talk to kassidy! for an indecisive and a non jewelry person as myself, she made me feel very comfortable!! thank you kassidy for helping me find the special gift for my mama!!
12.2022Pilito
Alex gave me the best customer service I have ever recieved
11.2022Reunon
Staff was polite but that wasn’t the problem. I would of liked to talk to a general manager or something but by the looks of the reviews it seems like the location doesn’t care. I went in to pick up my jewelry and everything was fine respectful older lady and well she was setting everything up and she told me to fill in some information on the IPad, she never mentioned what it was for I thought it was to verify my information and on the top it said “Credit Application” I never asked for a credit card or anything I simply came to pick up my stuff and this lady almost made me sign up for a credit card that I don’t need. Really scammy and manipulative to me. I was planning on coming here again but not after this incident
04.2022Mike
Awesome sales staff! They made the experience amazing. And the follow up is great! We went In For a diamond enhancer and a few repairs...highly recommend them
04.2022Alondra
Lady that helped us out was so nice! Went minutes before closing and they still took us in and helped us choose our wedding rings. Also got a good discount!
04.2022lena
Alfonso , i can never get his name right but he was a older gentleman with outstanding skills in the diamond industry, he helped me find the ring of my dreams and took the time to get to know me and my partners story on how we met, made us extremely comfortable, he wears glasses and dresses insanely smooth
04.2022sophia
This doesn't even deserve one star. ordered an item to be picked up in store. Item was late. when it did arrive they told me I couldn't authorize another person to pick it up and I had to be there myself. I had ordered this item from a store in a town I don't live in as a gift, and was having a family member pick it up. Even calling in person and saying I authorized this person to go pick it up did not work. I offered to send pictures of my ID and card to confirm my identity but I was still not allowed to have another person pick it up. The staff was rude and not helpful when I called the physical store. I had to spend several hours on the phone with customer care to fix this issue. In the end all they said they could do was cancel the order. it's been 2 hours since I spoke with them on the phone and I still haven't gotten confirmation that the order is cancelled. Will not be purchasing anything from them again.
12.2021Samantha
If I could give zero stars or negative stars I totally would. We are from Indiana but currently stationed out here because of my husband and every time I step foot in the store the service and the way I am treated is horrible. I have gotten turned down for my ring to be cleaned. And just came in with an online purchase to have my watch sized and they try to charge me. I have never been treated this poorly in a retail setting
12.2021Don
One of the best experiences ever in a jewelry store. Great customer service, beautiful selection of jewelry, and affordable prices.
12.2019