cell phone store
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Verizon Authorized Retailer — Cellular Sales in Fredericksburg (801 S Adams St, TX 78624)
About:
Chain retailer offering cell phones, wireless plans, tablets & related accessories.
Verizon Authorized Retailer — Cellular Sales is located in Fredericksburg (Texas state) on the street of 801 S Adams St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1830-307-3052. You can get more information from their website: https://www.cellularsales.com/stores/verizon-801-south-adams-fredericksburg-tx-78624-4446/?y_source=1_MzIzMTc3MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer — Cellular Sales quickly are 30.266153, -98.877925. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer — Cellular Sales.
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Available amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
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Sheena
Went in to replace my phone and Cameron was so so helpful and friendly! He went above and beyond to help me with my purchase and we ended up chatting while waiting for the phone to update. Overall great experience with Cameron!
07.2022K
Today at Verizon Cellularsales In Fredericksburg my Representative was Tanner Deverry. They always take care of me here. What a great place to do business.
07.2022Rebecca
My husband, daughter and I went in to our local Verizon store on Mother's Day. We were helped by Jeff and Jesus. They were super helpful, knowledgeable, and efficient. They answered all our questions and we left happy. Great experience overall.
06.2022Liliana
Updated my phone yesterday and I must admit even though I was there for a while Ben Battista and his coworker made conversation with me as if we knew each other. They kept themselves very professional and most importantly solved my issue. I totally recommend this Verizon store..
05.2022Hal
Was in the store for about 10 minutes, was never acknowledged by the two staff members. They were both speaking with other clients when I arrived, so I shopped the store waiting but no one ever said anything. Not even as I walked out.
05.2022Grady
I had gone to Marble Falls store where store manager mainly tried to convince me to sign up for a credit card, instead of helping me and where, at one moment, TWO employees double teamed me. My experience at the Fredericksburg store was the opposite. The store is clean, the staff cordial and helpful--and patient! I ended up chatting with both David and Moses, and they did a great job at listening, diagnosing, and taking care of me. It is so nice in these days of sub-par customer service to receive outstanding customer service--these guys are the best.
04.2022Sandra
WOW! Bailey was amazing! So knowledgeable. So patient. I had really old devices and it took her a long time to process the transfer to my new devices. She was great at helping me decide which devices would work best for ME. She is available in the future if need be. She has been there a while and I believe will remain. Verizon would be foolish to let her go! Thank you Bailey.
11.2021Emily
***Update**** Virgil is incredible. Truly a gem of a human being. Virgil solved our issue to the best of his ability. I feel like we're leaving this store with a new friend! He was so patient. So generous. A very genuine, and kind soul who listened to us. He understood our issue and worked with us to problem solve the issue. I am happy. My day was turned from a sh*tty one (separate issues) to a very good one all because of the experience Virgil gave us. I cannot recommend this business enough. A mistake was made, but they worked to fix it. Thank you so much. Truly, give this guy a raise! Promote him to General Manager! 5 gold stars is simply not enough. Thank you, thank you, thank you!!!! ----- Disappointing experience. I'll explain the good parts and why this isn't a 1 star. Bailey was helpful and polite as were any of the reps we came into contact with. They were wearing masks (thank you!). The not so good part, we have waited for months after researching deals and which phones we wanted to upgrade our phones to. We talked to Andy on Black Friday and figured out the best deals and were happy to wait a while for the new phones to be ordered and shipped in. We called a few times to check on the status of the order, and they were prompt with calling us as soon as they were in and we happily came to the store today to pick them up. However, the details we discussed with Andy were not the same as what Bailey was seeing. Apparently, the phones we have to trade in for the deal are not in a high enough tier. The deal won't work out the way we were sure it would when we spoke to Andy. This is a ~ $600 savings deal no longer on the table. One we waited months for. Andy apparently is new and therefore I suppose is very inexperienced, so according to Bailey if they were to give us this deal he would have to pay for it (basically they're guilt tripping us for their mistake-not a good sign). We are hoping that by going back tomorrow to speak to the area manager Virgil we can come to a happy resolution. We certainly do not want anyone to lose their job or lose a paycheck especially around the holidays but we're not appreciative of the massive screwup. Again, we waited months for this and now any good deals are no longer available. Will update this review and will happily give a higher rating if after tomorrow Virgil is able to solve the issue.
11.2021Mary
Had the best experience ever in a phone store here. While I was there for a while (had to transfer lots of data to my new phone), Bailey could not have been more helpful or patient throughout the process. She was very knowledgeable about all the technologies, phones and features and just darn nice. I transferred from AT&T (who I had been with since the beginning of cellular time), and am so glad I did. I'm saving money on my monthly plan and getting more hot spot capabilities. Highly recommend this store!
11.2020Joanne
Bailey was so helpful when we came into the Verizon store to get a new phone for my husband. She didn’t hurry us, she explained everything so well. She gave us her card and told us to call if we had any questions or problems. It was a very pleasant experience.
11.2020