truck rental agency
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Budget Truck Rental in Houston (6021 East Sam Houston Pkwy N, TX 77049)
About:
Budget Truck Rental Houston operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Truck Rental is located in Houston (Texas state) on the street of 6021 East Sam Houston Pkwy N. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1281-459-2308. You can get more information from their website: https://www.budgettruck.com/locations/tx/houston/770491. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 29.811727, -95.166633. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.
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NoblesTx
I wish I had kept some photos of the truck I rented but it was rough. I took photos before I took it off the lot because of how beat up the thing was. Service was horrible. Employee seemed nice but manager or owner that walked in seemed arrogant and cocky, they are the one that ended up serving me. Truck was diesel and required DEF Fluid before I could even get it out of the parking lot. They sent a worker down the street to get a box of DEF Fluid. So, I stood their. Wasting time. Time I didn’t have. More time then I spent waiting in the lousy lobby. Luckily the truck made it to the destination without breaking down. All in all I would stay very far away from this place unless you enjoy wasting time, riding in a clapped out beater and love bad customer service.
11.2021Yolanda
Do not waste your time and effort renting a truck from this location. I have used them in the past for car rentals with no problem.....will never use them for anything again though. I made a reservation for a 26 ft truck/car hauler and 2 dollies a month ago! When I got to the location tonight to pick up the equipment... they claim they didn't see my reservation!! What a lame excuse! The lady called a couple other stores and then informed me she could not help me and that I would have to leave and call customer service..she couldn't even cancel my reservationin store.. there again is another 2 hrs of my time wasted! After a bunch of transfers to other departments and even hanging up on me I FINALLY got the reservation canceled! Luckily my awesome friend was able to help call around and found me a truck through PENSKE. they went above and beyond to help me and even stayed after there closing time for me. So yes any future truck rentals will be through PENSKE!
11.2021Test
My wife and I have a good experience every time we rent for traveling.
11.2021Frank
Reserved a 16' truck about 2 weeks before our move. When we arrived on the day of the move, no such truck was available. We cancelled and went to UHaul. Imagine my surprise when Budget processed a $75 no-show charge to my credit card. My impression is that they are understaffed and under equipped. Had just the opposite experience at UHaul. To their credit, they reversed the charge, but that doesn't correct my negative impression of the business.
11.2020Steve
2 different occasions now, they did not have the vehicle I reserved. This place will be getting no more of my business.
11.2020Eddy
Good place to rent a truck
11.2019Jael
The employee named Derrick charged my husband's credit card $120 and mistakingly paid for some one else's rental. That money was BASICALLY STOLEN from me and my husband off of his credit card. It's been almost 3 weeks and money still hasn't been returned to his card. I contacted the Manager, Sandra Carroll, who told me she would call me back in 30 minutes and she NEVER called back. At the current moment, this situation at this rental location is being investigated. In actuality, we were ROBBED by Budget Rental. I am giving an honest review of the poor service we received and will continue to do whatever is legally necessary until we receive our refund. If I have to contact the news, that's not a problem either. The $120 SHOULD HAVE been taken out of Derrick's check and refunded to me and my husband because it was HIS error.
11.2018bernard
Been here about 8 times to rent a moving truck. Three times I made reservations, and the truck was not available, when I got there. The front desk staff is horrible!! Except the manager. Will not rent again from this place.
11.2017