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Great American Cookies in Little Elm (2831 Eldorado Pkwy #102, TX 75068)
About:
Mall-based chain selling cookies & brownies offering some specialty flavors, plus cookie cakes.
Great American Cookies is located in Little Elm (Texas state) on the street of 2831 Eldorado Pkwy #102. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1214-618-0059. You can get more information from their website: https://order.greatamericancookies.com/menu/great-american-cookies-frisco. The coordinates that you can use in navigation applications to get to find Great American Cookies quickly are 33.177640, -96.884532. Scroll down to find out opening hours, reviews and other important information about Great American Cookies.
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- Debit cards
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- Quick visit
Amenities
- Toilets
Highlights
- Fast service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Dining options
- Dessert
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeaway
- Dine-in
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michael
The manager was very nice & was able to get my order done perfectly & quickly.
09.2022Jordan
They pick and choose who they allow in after hours.
05.2022Jennifer
I ordered cookies here for the last time this weekend. I placed my order on Tuesday so it would be ready when I needed it. However that is not the case. I arrived 15 minutes before my pickup time thinking it would be ready. Long story short I waited an hour for my cookie cake. I was not the only one waiting on pre-orders. I was told several times that my cake was next and that took 4 cakes later. The problem here is not the TWO young women working it is the owner is not looking after this store. There is no management of time or orders. The women working there we working very hard but there were two of them and lots of orders and ice cream orders to be filled. Several customers left after realizing they would not get their cakes in time. The woman making the cakes was so stressed from all the people. I felt bad for her! I tried to reach out to an email on previous bad reviews before posting but I didn't receive a response. Hopefully these young women find jobs where they are treated better.
04.2022Jacquelyn
Went in today to get my family some doozies. The lady Kaylee was incredibly rude and rolled her eyes at me. She also wouldn’t accommodate my special order which was not even difficult . First but last time ever in this location. Never been treated so poorly.
02.2022Hugo
Went to night to buy cookies for my 3 year old. General manager Venus. Told me she would be with me . Ignoring for a while while she was trying to figure out something on the doordash tablet yelling at another employee in the bathroom to come help me. If she knew she was in the bathroom why would she not stop to help me for one minute. Then when I asked if I am not that important as a customer she started to talk back to me. I asked for her name to report her to her GM . She said I am the GM. Very rude and unprofessional.
01.2022Abby
I called last minute to get a birthday cake for my son. The team member who answered the phone was so kind and helpful. She had an extra cake available and was able to customize it within 30 minutes and ready for pickup. It was delicious and exactly what my kiddo wanted. Thank you for the wonderful customer service!
09.2021meag
This is the only cake my husband will eat. We order at this location for birthdays and Father’s Day every year. The cakes are fresh and last several days. The staff is always friendly. Only takes a couple of hours notice to order a fresh, decorated cake. This location is convenient to us in northwest Frisco.
09.2021Katelyn
The most amazing cookie cake for my little brothers birthday! Everyone at the store was so kind and the cake turned out better than imagined!!! 10/10 would order from this location again!
09.2021Amy
Shout out to Eldorado location! ! I ordered a custom cookie cake and noticed it was not the correct flavor when I got home. They immediately corrected the mistake and had a new one within an hour. Thank you!
09.2021Rebecca
This place is awesome I highly recommend it just make sure your cookies are done the last cookies we got could have been cooked longer
09.2021