fast food restaurant
Closed Now
Dairy Queen in Rhome (101 US-287, TX 76078)
About:
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Dairy Queen is located in Rhome (Texas state) on the street of 101 US-287. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18176362665. You can get more information from their website: https://dqtexas.com/?y_source=1_MjkzMzg4NzYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Dairy Queen quickly are 33.047272, -97.470413. Scroll down to find out opening hours, reviews and other important information about Dairy Queen.
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Show menuAvailable amenities
Crowd
- Groups
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Kids' menu
- Quick bite
Atmosphere
- Casual
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Dining options
- Lunch
- Dinner
- Dessert
Service options
- Drive-through
- Takeaway
- Dine-in
Unavailable amenities
Service options
- Delivery
Madelyn
We did not have the greatest experience at this Dairy Queen. My husband and I both ordered a blizzard and when they came out they were both really melty. It was enough to interfere with enjoyment so I took mine up to the front to ask them to remake it. I am not one to ask this type of thing very often so I felt very awkward asking them to redo my order. I politely asked the guy at the front if he would make it again and he did and was chill about it. I felt even more uncomfortable asking them to redo my husband’s, and the guy was much more reluctant and seemed really annoyed the second time, and this other girl seemed annoyed too even though she wasn’t even the one remaking it. When she took the second blizzard over, she had the most PO’d frown on her face. We thanked them for doing that, despite their attitude. The reality is, if a customer is unsatisfied with their order, it is the employees’ job to make it right. I didn’t feel like I was asking for very much, especially considering they made it wrong the first time. We paid for that ice cream and we deserve to have it made correctly. All I was asking was that they do their job like they already were—it’s not that hard. It’s a shame because this Dairy Queen is so close to where we live, but we will for sure not be back. Awful customer service.
07.2022Amy
I stopped by for a blizzard on my way home from work. The drive thru line was so long so I went inside. The staff wasn't friendly, not one associate smiled or thanked me. After I ordered, I stood at the end of the counter & looked around, the place needs a deep clean, bad! I was surprised how dirty the floor & floor boards were. The associate walked over with my blizzard & said here, so I went on my way.
07.2022Ian
Have been here multiple times over the past year or so. Every time I have been they are usually out of the ingredients needed to make half the Blizzard flavors on the menu. I have never been to a DQ that is so woefully understocked all the time. The saving grace is that all the staff I have encountered have all been friendly and courteous. I've only had entrees there a couple times and they were on par, not memorable but not bad.
06.2022Maureen
If I could give 0 stars I would. Unclean, staff is incompetent. Can't keep decent people working there. Every time I come in they mess up something. This time they charged me for sauce I didn't even get, food is over cooked and my blizzard was so over filled it was running all over, I gave it back. The "manager" was not helpful at all. Yall need to get it together.
06.2022Samantha
Dairy Queen has gone down hill. My initial server at the window was really friendly. My order apparently got mixed up halfway through and I let her know politely. She goes over to a supposed superior and the superior comes over to me, insists I ordered the thing I didn't and proceeds to roll her eyes, scoff, and day she'll fix it. My order number was apparently 108, which I never got. Hopefully her day gets better. I'm putting two stars for the blizzard my first server prepared and her amazing customer service. Her superior....not so much.
05.2022The
I'm never coming here again. I'd come to this location at least three times a week with a regular order. I always order my fries well done and today, they decided it would be funny to intentionally give me undercooked fries. Not the first time it happened. I've spoken to them before and the fact that the employee was smiling when I expressed my concern...I should have known.
05.2022Aaron
I don’t know what happened to this place. The drive through has never been that fast but the amount of unorganized and undertrained staff has dramatically increased the wait time, I watched a nice handful of people drive off because they were tired of waiting (I imagine). I ordered a grilled chicken salad a day prior when I finally looked at my food I realized they gave me a crispy chicken salad. Then today they messed up my burger, and try telling me they don’t carry the dressing I tried to request for my salad but yet I received it with my order just one day prior. Highly disappointed in what this place has become, and the sad thing is I think management is the one preparing the food, if they can’t get it right then they are doomed to fail. I would have maybe 3 stared but this has been a constant issue.
04.2022Gedeon
LONGEST and SLOWEST “fast-food” drive thru I’ve ever witnessed. You have to scream your order to the speaker and the employees still can’t hear you. We had to explain no less than 4 times what exactly we wanted due to the guy not knowing the menu or understanding basic requests. When we finally settled on something they knew how to and were willing to make the taste and quality were good. Service and functions of the restaurant need major help.
03.2022Debbie
When we ordered there were two cars ahead of us. We sat thru them and it was our turn at the window. All we ordered was a coke and an ice cream cone. We counted 5 employees working. We sat at the window for over 5 minutes and no one came to window or showed any signs of making our order. Three employees were making blizzards for someone. We got tired of waiting and drove off. Terrible customer service
03.2022Levi
100% loved the service and location. The staff was friendly and helpful. The cashier made jokes with us for while we couldn't make up our minds, and I really felt she cared about us having an enjoyable experience. My friend & I decided to take a grandpa to get ice cream float. I got a banana nut Sunday. This Dairy Queen is just walking distance from the United States Postal Service, MrJims.Pizza, and Discount Liquors. This was my first time eating inside a Dairy Queen in Rhome. Will definitely be coming back!
02.2022