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Bank of America (with Drive-thru ATM) in Tyler (3301 Golden Rd, TX 75701)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (with Drive-thru ATM) is located in Tyler (Texas state) on the street of 3301 Golden Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1844-401-8500. You can get more information from their website: https://locators.bankofamerica.com/tx/tyler/financial-centers-tyler-10558.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (with Drive-thru ATM) quickly are 32.314093, -95.276648. Scroll down to find out opening hours, reviews and other important information about Bank of America (with Drive-thru ATM).
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Accessibility
- Wheelchair-accessible entrance
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Lyla
If I could give negative stars for this branch I would, management has created a strong disincentive for any walk up business but especially non account holder business. If you are a non account holder be prepared to WAIT, you must meet with a personal banker to approve your check to be cashed! This could take 10 minutes waiting, this could take over an hour, it just depends how many are waiting, how many personal bankers are working and available and their other duties. There is also normally only one teller on duty and after you meet with the personal banker you are put back at the end of the same line to cash the check. Clearly, they are trying to make the process so aversive non account holders will try to go elsewhere and account holders will choose other options vs. coming into the branch. Management is abysmal and basically stated they do not care if customers are severely inconvenienced, when asked about the terrible customer service and treating non account holders as if they are persona non grata. I was even asked by the Manager didn't I have somewhere else I could go to cash the check? The check DRAWN on Bank of America, the message was clear, we don't want you here you are NOT welcome here.
09.2019Rick
This is the 2nd BOA I've visited in 3 weeks. I will never personally bank here. Friday morning, payday for most, a line out the door waiting for ONE SINGLE TELLER! Where is management? How is this excellent customer service?
09.2017