CougarTech Repair in Provo (3951B WSC BYU Store, 1 E Campus Dr, UT 84604)
About:
We are an Apple Authorized Service Provider located in the BYU Store at Brigham Young University. We service all Apple computers, iOS device such as iPhones or iPods, as well as Beats headphones, Apple HomePod, and Apple TV. Conveniently located for students and Provo residents, extremely competitive in pricing, and a quick turnaround time - we think those are three good reasons to choose us to service your devices!
CougarTech Repair is located in Provo (Utah state) on the street of 3951B WSC BYU Store, 1 E Campus Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18014229736. You can get more information from their website: https://www.byustore.com/cougar-tech-repair. The coordinates that you can use in navigation applications to get to find CougarTech Repair quickly are 40.248603, -111.647823. Scroll down to find out opening hours, reviews and other important information about CougarTech Repair.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- On-site service
Health and safety
- Customers wear masks
- Staff wear masks
Unavailable amenities
Service options
- Online appointment
Caelin
My stuff is still broken. But their customer service is good.
05.2022sue
ABSOLUTELY THE BEST!!!!!!!!!!! The whole team did a great job and so pleasant. Went above and beyond for me to find lost files and cleaned.
04.2022Sophia
Tyler was amazing!! I was a nervous wreck about a corner of my phone screen popping out of place and he fixed it in about two seconds!!! So kind and reassuring too. 10/10 would break my phone again :)
02.2022Mario
Trustworthy and good service. Nathan. 5 stars. My laptop stopped working, so I took it to different tech. services just to compare (I kind of knew what was wrong with it, but I wanted to let the experts take it). One place, just to run the diagnose would cost $50 and it would be ready in 3 days or $80 to have it done within 24 hours. Another place charged $100 (just for diagnose). Finally cougar tech had good reviews so I brought it there. $50 for the diagnose and they would do ASAP. I took their word. Nathan called me next day morning and tells me is ready for pick up, no extra charges. They fixed it. They won’t charge extra for non exiting issues. You can trust their price and diagnose. Good job.
08.2021Toby
Customer service was great, they’re kind guys... However, I ended up paying ~$250.00 bucks to repair an old laptop screen, I should’ve just bought a nice monitor haha. You leave a down payment of around 50 bucks while they “search up a good replacement” and than pay the rest when they’re done working on your PC. My laptop was returned with screws and screw covers missing, the new screen is dim and not fitted correctly, also didn’t have the right drivers. I fixed these things myself, and didn’t even want to take my laptop back in to have them replace the missing screws. I’d just look somewhere else frankly.
08.2021Rilee
So I had to pay an extra $99 for the phone being repaired and what they didn’t tell me was the phone is shattered more than it already was. Then when I picked it up it wasn’t even repaired at all. So I highly suggest no going through the cougar store. If you want the same thing to happen to your device. Bummer, I really trusted that these guys had fixed my phone by now. I had to wait a month for it to be fixed.
08.2021Mike
James was amazing. Macbook stuck in a reboot loop and he ran hardware diagnostics over the phone with me then worked with me in person for the better part of two hours until we finally got it. Saved my critical files
08.2021Kip
I was having frustrating problems with the screen on my iPhone 11. Certain keys weren’t working and some apps wouldn’t open. I took it to CougarTech Repair, and Derryck was fantastic in helping me get the issues resolved same day. He was resourceful, patient, and consumer-oriented. It was a very positive experience. I’ll go back there for sure if I have future problems. The whole staff seemed great!
08.2021Tiana
I was pleasantly surprised when I brought my laptop in to get a 2nd opinion, after Best Buy told me I needed to get a new one. They were quick, transparent, and so much more helpful than Best Buy Geek Squad. I just paid a $50 diagnostic fee and when I came back 2 days later they had fixed it, with no extra charge. Good as new! And I was convinced I was going to have to spend SO much more! #blessed
08.2019Taylor
The staff at Cougar Tech were really helpful and willing to work with me. They were friendly, courteous, and very accommodating, even though I came in right before the store was about to close. They cleaned out my phone port for free in a matter of minutes, and now it is working great! They also helped me find a charger for my phone that won't break as easily as the normal Apple iPhone chargers. I would highly recommend them.
08.2019