womens clothing store
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ECCO Clothes For Women & Men in Burlington (81 Church St, VT 05401)
About:
Fashionable boutique focusing on denim, dresses, tops & footwear from popular designers.
ECCO Clothes For Women & Men is located in Burlington (Vermont state) on the street of 81 Church St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18028602220. You can get more information from their website: https://ecco-clothes.myshopify.com/. The coordinates that you can use in navigation applications to get to find ECCO Clothes For Women & Men quickly are 44.478066, -73.212842. Scroll down to find out opening hours, reviews and other important information about ECCO Clothes For Women & Men.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
ECCO Clothes For Women & Men doesn't have any unavailable amenities.Categories
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Nina
Absolutely terrible customer service. Very rude staff on two out of three occasions shopping there. Did not make me want to go back. Would not recommend. Clothes are overpriced for their poor quality.
09.2022Susan
I stop by ECCO every time I visit Burlington but have been shopping online during the pandemic. The staff has been so helpful in answering questions about sizing, fit, fabric, etc. I have also been impressed with how quickly I receive my purchases - without paying extra for overnight shipping.
09.2021Jenny
A younger sales person was helping me and was very nice, but an older sales lady got involved and was very rude. The store has nice, high end clothing but the return policy is for a store credit only.
09.2021Meg
I wanted to go out of my way to say what a nice experience I had at ECCO in Burlington today. I am 22 weeks pregnant with a wedding in 3 three weeks. This means dress shopping has been last-minute and pretty stressful. I went in to ECCO after failing to find what I needed at a few other places. The women on staff were immediately so kind to me and made me feel supported while I tried on dresses. I found a really beautiful, reasonably priced dress that I am so happy with. Based on this experience, I'd recommend this shop to anyone.
09.2020Tammy
Great variety of styles! The staff was very helpful helping me pick out an outfit for a rehearsal dinner. They made me feel comfortable. Excellent customer service!
09.2020Mellie
A necessary stop for any formal or casual event! I’ve been buying my jeans here since my very first pair of nice jeans (Rock and Republic) in 7th grade when I just had to have them because that’s what Miley Cyrus wore.
09.2020Carmen
Some of the staff were fine but there were a few looked down their nose at us. They made the experience of shopping awkward. The clothing is beautiful but pricey for most Vermonters. Sizes are on the small end. Their return policy is not great. I will go in here everyone once and a while and just avoid sales people.
09.2019Susan
Archaic return/exchange policy paired with shockingly rude managing staff created a very negative and expensive regret on my visit. This shop should really consider treating customers better if they want to encourage returning consumers. At least pretend to be respectful while you are enforcing your unreasonably rigid return policy. ?
09.2019Piner
It could happen anywhere... Unfortunately it happened at Ecco Clothes in Burlington, after seeing the most perfect pair of boots it was decided that we would pay premium pricing to support the local retail trade... Bad choice... After trying the boots on and walking in them more than you ever could while in the store it was found that they just weren't right for my feet. (You know that aching foot thing that you can't resolve no matter how you wear the shoes). At this time we were home and unable to drive right over to the store... (4.5 hours) So... After attempting to contact the store it was clear that their customer service was lacking... Unanswered emails first round. Finally getting ahold of the store. It was clear they were only going to do store credit. Apparently that is their return policy that we did not notice or hear about while in store. If they were a frequently visited place we may have setttled for that. It was offered that we would pay for shipping to execute the return as we were not going to be over there any time soon (they seem like the kind of establishment that would have expiring gift cards.) In attempts to discuss further with management we have been blatantly ignored, having gotten nowhere. Just rude service and poor customer satisfaction. (We still have the boots and are realizing as time goes by we might not make the return cut at all. 1 star for looking like a nice shop, but all else is lacking, product quality for price, store policies, and all else just aren't there. Going on 2 weeks with no responses or willingness to be a top shelf high priced store.... Boooooo
09.2019Marie
I occasionally shop at Ecco in downtown Burlington. I have always been pleased with my purchases there and have received many compliments. The staff is very helpful and extremely friendly. This past April however, I bought a $148 Page Dahl shirt. I usually do not spend that kind of money on one item, but I fell in love with the shirt and figured it would last a while. I have washed it twice religiously following the directions for wash on the blouse. It is the second wash and the shirt is falling apart. I am pulling and cutting threads from practically every seam. I am extremely disappointed.
09.2018