cell phone store
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Verizon Authorized Retailer - Victra in Alexandria (6198m Little River Turnpike, VA 22312)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Alexandria (Virginia state) on the street of 6198m Little River Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1571-451-2902. You can get more information from their website: https://victra.com/stores/va-alexandria-little-river?y_source=1_MTczMDQwMjUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 38.817492, -77.140026. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Harold
I wanted to look for a different cell phone plan and had briefly scanned my options. Frankly, it all seemed somewhat confusing. Robert’s advice and assistance made the process easy. He was knowledgable, efficient and personable. I am happy with my choices.
11.2022P
Went through a horrible experience with att and went straight to this Verizon after that. Luckily we ran into Bryan and he went above and beyond to help us out and was so polite. One of the coolest most helpful associates I have had the pleasure to deal with! Signed up for a new plan and got rid of att right then and there. Thanks Bryan!
10.2022Donna
A great experience from start to finish. Walked out with a new phone and pleased. She even came to my car to help me pair the phone with my car.
10.2022David
I travel the country all over and was in a pinch with my old phone going out. I couldn't had asked for an easier transition in such a timely matter to a new device to get me back up and running again. Awesome service!
10.2022Cindy
I called to find out where to trade in a verizon cable box because mine is broken. The verizon employee didn't know where a verizon cable equipment store was physically located at all. I still can not find an answer. So disgusted that I being a customer of 20 years presently paying $190 a month doesn't deserve critical helpful customer service?!
10.2022John
The WORST Verizon store! If you need to conduct business please by-pass this store. Waited 20 minutes to speak with a representative only to be told I need to call customer service. Watched he tell every customer in front of me that they too needed to call customer service. Why have a physical store to conduct business only to be told to call customer service. The worst customer experience, will never return and will switch my business account to AT&T.
10.2022Kimberly
Margaret, Roberto and Jorge were so amazing!! Helped with literally everything and we’re the kindest people. Best experience I’ve ever had at a Verizon. Literally had the best customer service, everyone was so fun and helpful and 100% would visit again! Thanks for helping me upgrade literally everything Roberto, Margaret & Jorge!
10.2022Nicholas
Don’t waste your time with authorized retailers because they are limited on what they can do, you are force to go to corporate locations. Corporate forces you to upgrade your phone after a while, even though your device is in good condition and limited your device capability. Corporate knows you need your phone for daily things and will take full advantage of your wallet. I can say employees are very professional and concerning towards your needs, but managers will give off a cold vibe after while and feel your wasting there time in money.
07.2022Jeff
Patrick J was very helpful and friendly. He helped my wife and I both upgrade our phones and explained all of the steps and charges completely without being pushy at all. I would go back to work with him again in the future. Thanks Patrick!
06.2022Deborah
I received prompt white glove service. It was beyond my expectations. Jorge was very knowledgeable and helpful. He was professional, patient, and kind, top notch!
06.2022