NAPA Auto Parts Falls Church in Falls Church (431 S Maple Ave, VA 22046)
About:
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
NAPA Auto Parts Falls Church is located in Falls Church (Virginia state) on the street of 431 S Maple Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-534-1200. You can get more information from their website: https://www.napaonline.com/en/va/falls-church/store/37620?cid=pl_DAC_gpc_NAPAAutoPartsFallsChurch_37620. The coordinates that you can use in navigation applications to get to find NAPA Auto Parts Falls Church quickly are 38.880295, -77.176599. Scroll down to find out opening hours, reviews and other important information about NAPA Auto Parts Falls Church.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
George
The staff is extremely reliable and honest. I lost my cell phone and Julio spotted it on the street miles from the shop. He was able to contact me through seeing a text message with a friends phone number that he took the initiative to call. She then contacted me that he was trying to reach me that he had found my phone on the street. I don't think people would go through the effort to try to find somebody. He even contacted someone that he knew that worked for Apple to get advice on how to do this. This is a testimony to his honesty and trustworthiness as an employee of Napa, and I would surely go back as a customer.
10.2022Andrew
Found what I was looking for easily. Much easier to approach and park from Maple Ave.
10.2022Ernesto
Great prices online and pick up at this store. Great customer service. Bill was very thorough and attentive to my orders. Appreciate that greatly.
06.2022Matthew
Avoid at all costs! Despite clearly stating on their website that they install batteries purchased at their store (see screenshot), they absolutely do NOT provide this service. When I called ahead to check, the gentleman who answered the phone acted as though I was crazy. I have no idea how they stay in business if this is how they treat customers.
05.2022Dana
Very friendly staff and helpful in getting the right parts. Recommended.
03.2022Christopher
I am a very satisfied repeat customer. I appreciate their professionalism and recommendation for a repair shop that perfectly met my needs. I will return for all of my auto needs.
11.2019David
Go somewhere else. The guys in the shop are rude and condescending. I wanted to make a simple return of an item I had just purchased. I had my receipt, but they refused the return. He made me wait and was not communicative. This is an awful shop. Just go to Home Depot and buy what you need.
11.2015Stacy
I simply wanted to buy a battery and give them the core. From the moment I walked in they spewed anti government garbage about how batteries aren't made in the US and then proceeded to try and sell me the highest price one...and wouldn't let me borrow a wrench to take out the core. It was shocking. I hope the person that dealt with me was the owner because he is certainly ruining the business.. Went down to Sears where they couldn't have been nicer....
11.2015Marsden
I will never spend a dime at this location again. They sold substandard parts and their employee, an individual named "Jim" responded with attitude and contempt, then hung up on me when I called to ask about the warranty. You are better off at an Auto zone. Stay far away. Poor parts, worse service.
11.2014Michael
Go some place else. The three guys working the counter yesterday could not have been any ruder if they tried. I walked in yesterday on a mission for a part. Three guys behind the counter, each one clearly engrossed in their computers. I stood there waiting for someone to look up or offer some help for several minutes, finally one asks "what you need?" After I tell him, he says, "it's over there". I head over to where he pointed and after no luck, I look back for some help and now he is on the phone talking to his girlfriend. The other two guys never look up from their computers....out the door I go, and head straight to Auto Zone, way more helpful, and even a little friendly too!
11.2013