musical instrument store
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Picker's Supply Inc in Fredericksburg (902 Caroline St, VA 22401)
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Picker's Supply Inc is located in Fredericksburg (Virginia state) on the street of 902 Caroline St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1540-371-4669. You can get more information from their website: http://pickerssupply.com/. The coordinates that you can use in navigation applications to get to find Picker's Supply Inc quickly are 38.302831, -77.459214. Scroll down to find out opening hours, reviews and other important information about Picker's Supply Inc.
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Allen
I totally trustPickers Suply with my Martin guitar for repairs or new strings since im a traveling musician for over 49 years and i either take my guitar to Ghruns in Nashville or Martin Guitar in PA or when home i go only to Pickers Supply . Very professonal people that works at Pickers Supply ! Great selection of guitars too new and Used. I give Pickers supply 5 plus rated music store !
08.2022Dr.
I got a job there for a week and it was really nice 👌 I love it there.
07.2022Trevor
Jeffrey is always class act and rest of the crew has been great. Top shelf instruments and my wife loves her Martin
06.2022Glen
Knowledgeable friendly staff I drove over an hour to look @ a guitar and my experience was well worth the drive I was impressed with the large selection of gear and I'm very pleased with my purchase
05.2022Telemachus
Not trustworthy at all. Whole experience will linger as a huge disappointment in my memory. It’ll also remain a lesson to not trust small businesses unless you get everything in writing or have a big business, like Reverb or eBay, to hold their feet to the fire if they wrong a customer - which is a terrible shame. Short version: They lied about the aesthetic and structural condition of the guitar, they expected me to pay freight both ways even after I pointed out the structural issues, the salesperson likely tried to extort money from me by saying I wrecked the guitar (until I informed him that I have proof I didn’t), and they dragged their feet on returning my money. They also charged me for the inbound wire transfer fee which I had already paid myself, but I didn’t fight them about that because I just wanted my money back and $15 wasn’t worth any more fighting, especially with Christmas coming up. ************************************** Edit in response to Picker's Supply replying to my review. Please be aware that I had to delete part of my original review to remain under the character count. You don't get the full story anymore, but you get the gist of it: Resorting to name calling, calling me an ignorant “male Karen,” shows what side of this disagreement Picker’s Supply is on. Like I said, I really do have photographs of the guitar, and I’ve added two to my review of the bridge issue, one of which is the same picture I sent them when I first reported the issue too. I implore anyone who doubts my account of events to view the picture and decide for oneself. Note the tilt of the bridge towards the sound hole, which was the reason I asked to return guitar. It’s called “soundboard belly,” and it’s a long term action and structural issue. If Picker’s Supply is unaware of that, then they are clearly “not knowledgeable enough about custom, vintage, or high end instruments.” They say they “never lie” and describe instruments “to the best of [their] ability”; either that’s not true, or their ability is quite lacking. As far as issues on the guitar from the factory, I literally said I don’t blame them for those issues, only that I wish they’d made me aware of them, which is perfectly reasonable for any customer to expect. And of their suggestion that I take some playing lessons from their “acclaimed lesson program,” how much more childish can y’all get? I mean seriously. Y’all call yourselves a business yet you sound like some prepubescent kid on the playground bullying the short kids. Grow up and act like the professionals y’all claim you are. And the last bit about wire transfers being more complicated than credit cards, yeah, not really. They’re not hard, especially for a business. And if Picker’s Supply has that much trouble with them, they never should’ve offered it as a payment method. You be the judge of their behavior. But for my part, buy from Elderly, Gruhn, Carter Vintage, Reverb, eBay, anyone but these people. They don't deserve the business and, like I said earlier, they're behavior reflects poorly on all small businesses.
02.2022Michael
I have found the front staff of Picker's Supply to be friendly, knowledgeable, and courteous. They certainly have some very nice instuments in the inventory. Unfortunately I have experienced some poor experiences with the luthier work performed through Picker's Supply on three occasions. First occasion occurred when I brought an older Gibson mandolin in to repair a tail piece. The screw on the mandolin pulled out. After being notified the repair was completed I picked the mandolin up, never looking at the repair at the store (shame on me). Once I arrived home I noted there was a 1/4 inch gap between the tail piece where the screw was suppose to be and the mandolin itself. There was no screw in place. I slide the tail piece cover off to find two screws through the tail piece into the binding area between the top and side of the mandolin. Until now I did not say anything to the staff at Picker's Supply. The reason being is they had a second Gibson mandolin of mine in for extensive repair. The top on this mandolin was collapsed and was previously repaired through Picker's Supply. After the first repair of this mandolin I returned to Picker's to have the instrument restrung and set up. When Matt loosened the strings in front of me a sound post fell out of the mandolin sound hole, much to his surprise. I expressed an interest in having the mandolin properly repaired and then sell it on consignment. It was approximately six months later when I inquired on the status of the mandolin. Matt stated he just received it back and would put it on the floor for sale. During this time I came across an individual with an interenst in the mandolin, but he lived quite a distance from the store. I spoke to Matt about the possibility of me picking the mandolin up to take to the possible buyer. Matt said it would be no problem. I picked up the mandolin immediately noticing the mandolin did not look quite right. On closer inspection at home I found the top very wavy. I have sinced delivered the mandolin to a crafter of mandolins. Upon the removal of the back he found a much larger sound post had been inserted in the mandolin which caused mulitple issues. The good news is this 103 year old mandolin will be properly repaired and very playable in the near future. I recommend Picker's Supply for their inventory, staff courtesy, and friendliness. I do not recommend using Picker's Supply for any luthier work. I knew the collapsed top would be a challenge. If the luthier was not able to properly repair it he or she should have said so.
02.2022Denise
We live in Georgia and EVERY time I come to town I have to come here with or without my husband.
01.2022Garret
Very friendly and helpful employees! The service was incredibly fast and they went above and beyond my expectations. They even only charged me for for replacement strings because what I wanted was “such an easy job” that they didn’t want to charge me for services. Excellent experience overall!
09.2021Mark
They did a great job setting up my Taylor 514ce. There was a bit of a buzz at first, from too low of an action but they took it back in and fixed it, no questions asked. It sounds beautiful now. They're also helpful when you looking for a new guitar. Big thank you to the guys at Picker's! My favorite guitar shop in town! Jeffrey and the other guys are always very friendly and helpful.
09.2020Kristie
Knowledgeable people and unique instruments. Love that it is family owned. Important to support small business owners.
09.2018