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Budget Truck Rental in Stafford (2023 Jefferson Davis Hwy, VA 22554)
About:
Budget Truck Rental Stafford operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Truck Rental is located in Stafford (Virginia state) on the street of 2023 Jefferson Davis Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1540-288-2619. You can get more information from their website: https://www.budgettruck.com/locations/va/stafford/225543. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 38.416937, -77.409328. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.
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- Wheelchair-accessible entrance
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Curt
Ms. Carla is the best. She saved me from what was enroute to being the day from hell. Budget should make her the standard for how all of their locations should operate.
04.2022Jaquan
This is the best Budget Commercial Location! Very Professional , Quick and helpful!
11.2021Andelina
If I can give “Zero” I will give it ! The laddie put you obligatory to add Insurance, she fill the form and mark YES, and YES in all. Personal insurance you can choose, if you want yes or no. Its better add in this from just YES or YES. 1 hour to she give us the truck, Custumer service and everting and she it’s like NO, and NO. Really bad experience. Form $133 to 299$ DONT LOSE YOUR TIME!!
11.2020Travis
Budget truck rental both at pickup location and drop off location was okay. The process to finalize the rental and drop off the rental can be a little cumbersome. The biggest thing from my experience is if your insurance does not cover collision for the truck it can be expensive!! Doubling the cost of your rental!!!
11.2020Lulita
(Translated by Google) Super professionals, very emables and they give you all the information you need and much more ... I recommend it 100% (Original) Super profecionales, muy emables y te dan toda la información que necesitas y mucho más... Lo recomiendo 100%
11.2019Jac
You'd be better off hauling everything on your back. For real though. Spare yourself the stress, the financial loss, the newfound grey hairs in your head. We called Budget on Thursday evening to rent a 16-ft. truck for the following day so that we could move LESS THAN FIVE MILES down the road into a house. The total we were quoted, including military discount, came to $115.72. My husband showed up on Friday morning at the scheduled time to pick up the truck and he was told that there were no incoming trucks scheduled for the day (??). So I called customer service and they told me that we could pick up a truck at another location that would be a 90 minute roundtrip drive. I told them that's not going to work because our friends were only able to help us move within a short timeframe, and we didn't have that kind of time to waste. So they told me that they would see what they could do, but it would take up to two hours for them to call me back. Finally we received a call letting us know that a 26-ft. truck arrived into the location of the original reservation, and we were promised (HA) that we would not be charged a penny more than the original amount since we didn't need or want a 26-ft. truck, we only needed a 16-ft. truck. Further, we were promised (HA) a 25% discount for the inconvenience...which if you do the math, comes to $86.84. All in all, we were delayed 4-5 hours in getting the truck due to Budget's errors. Therefore, we were not able to move all of our belongings on Friday before sunset, and had to move the other half on Saturday...and pay additional for moving help, since our friends were only available to help out on Friday. We returned the truck on Saturday evening, a couple hours delayed but the location told us no sweat since they understood that Budget caused us 4-5 hours in delays on the front end. Oh it gets better...let's talk about the financial aspect of this fiasco! We currently have two charges pending on our bank account...the first is for $280, the second is for $76.76, and the bank told us that the second charge was actually ATTEMPTED for $351.76!!! So that would come to a grand total of $356.76 that we have been charged, $631.76 that was attempted. Quite the far stretch from the original quote of $86.84!!! And again, for a reservation for a 16-ft. truck to move less than 5 miles down the road...?? So now we have to file a dispute with our bank due to Budget's fraudulent activity, cancel our debit card so that they cannot continue to charge us for new make believe fees and wait for reimbursement of the $264.92 that was overcharged. Again, we would have been better off hauling everything on our backs. 9 calls to customer service only caused additional unbelievable frustration. This company is a joke.
11.2018Lyndsey
Dont count on this place. You can reserve a truck on line even if they have no trucks...and then when you go to get the truck you reserved you can count on getting yelled at by the lady at the counter. Trust me... if you need a truck dont go here... save yourself the stress!!!
11.2017nilson
They charged me $50 after canceling a reservation, I removed it before the 24 hr window
11.2017C.
Terrible. Had reserved a truck and it took them an hour and a half to do their paperwork and hand me the keys. They marked the gas level as full even though it wasn't so I had to pay more for gas to fill it all the way up instead of to 3/4 of a tank like I got it. The employee at the desk didn't seem to have a care in the world, but I think she is the wife of the owner of the storage facility so don't expect their service to get any better anytime soon. She also lied to me about discounts and reimbursements that I would receive. Budget seemed like the cheaper option, but their website is nothing but lies. Your reservation papers say one thing, and after you pick it up, they charge 23 different fees that causes your rental price to triple. I tired AVIS/Budget for a change and got burnt. ALWAYS go with U-HAUL.
11.2016