truck rental agency
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U-Haul Neighborhood Dealer in Woodstock (23540 Old Valley Pike, VA 22664)
About:
U-Haul provides truck rentals, trailers, cargo van and pick-up truck rentals for local or one way moves. Other available moving day tools include shipping boxes and moving supplies, and U-Box containers via online reservation.
U-Haul Neighborhood Dealer is located in Woodstock (Virginia state) on the street of 23540 Old Valley Pike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15404599010. You can get more information from their website: https://www.uhaul.com/Locations/Truck-Rentals-near-Woodstock-VA-22664/030609/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=030609. The coordinates that you can use in navigation applications to get to find U-Haul Neighborhood Dealer quickly are 38.912251, -78.476149. Scroll down to find out opening hours, reviews and other important information about U-Haul Neighborhood Dealer.
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Accessibility
- Wheelchair-accessible entrance
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Fret
The U-Haul Neighborhood Dealer on 23540 Old Valley Pike, Woodstock, VA 22664. Was the most unprofessional business that I have ever dealt with in my lifetime. After confirming my reservation that I had made 1 month prior, my trailer pick up was changed from Strasburg, VA to Woodstock, VA. This was no big deal since the location was closet to where I needed to be. I was called by the owner of the Woodstock location the prior evening. He was trying to convince me to pick the trailer up on the night before because "he had a lot of customers coming in in the morning and wouldn't be able to get me out by 9 am" I explained that it wasn't a problem and I was willing to wait. It was inconvenient for me to pick it up the night before. When I arrived on Saturday morning, there were 3 additional customers waiting to pick up their rentals. All of the customers mad several phone calls to both Uhaul, the owner and the reservation office and to no avail, the Woodstock owner was unreachable. After waiting 2 hours I was able to reach Uhaul corporate. They offered another pick up location. This location was over 50 minutes from where I was and then another 50 minutes to the location I needed to be. At this point, it was after 11:00am. My pick up was changed, and then I was informed that the location that I needed to pick it up at was closing at 12!!! After demanding the Uhaul CSR to conference call the owner of the Luray VA location, he was able to accommodate me and remain opened until I arrived. I was offered a free day, which I appreciated. The owner of the Woodstock Location texted me at 12:00 indicating he was there. I asked what happened to him and he overslept. My impression is that he was never going to show up in the first place judging from his phone call the night prior. This location is a poor representation of Uhaul. You should know this.
08.2019Edwin
I used this location as a drop off point for a truck rental picked up in Roanoke. I called ahead to confirm the drop off and had to leave a message. I called again and got someone who didn't act like he new very much about uhaul. After asking questions about dropping the truck off, I felt better but still uneasy. The drop off went ok but there was no one there during a time there should have been. This is mini storage facility with minimal staff so don't expect much service. I'm also from a rural area and used to taking care of things on my own or with little help but the knowledge of the attendant wasn't anywhere near what it could or should be. If you are unfamiliar with renting a uhaul and have questions, this is not the place to go. The only good thing I can say about this location is it may be better than the other location on the southern part of town.
08.2019Barbara
Not here at 1:30pm Tuesday afternoon. Scheduled to pick up truck. Called him. He was here in 10 minutes. Took me 10 minutes to get truck. The place is quite tiny so I can understand him not staying there all day but he needs to reflect in his hours that you have to call instead of saying he's open all day.
08.2019Nathan
Best local U Haul dealers in area, works well with customers
08.2019charles
Decent place very small trying to get a 20ft uhaul in
08.2017