furniture store
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Ashley HomeStore in Pewaukee (1230 Capitol Dr, WI 53072)
About:
Retail chain with a variety of signature home furniture, decor, & accessories.
Ashley HomeStore is located in Pewaukee (Wisconsin state) on the street of 1230 Capitol Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1262-264-6870. You can get more information from their website: https://stores.ashleyfurniture.com/store/us/wisconsin/pewaukee/9000107104?utm_source=G&utm_medium=localSEO&utm_campaign=google. The coordinates that you can use in navigation applications to get to find Ashley HomeStore quickly are 43.082126, -88.238208. Scroll down to find out opening hours, reviews and other important information about Ashley HomeStore.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Assembly service
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Amy
Gary Edwards (Pewaukee, WI) helped my husband and I find a living room set and an electric fireplace. He was so friendly and knowledgeable!
09.2022Katrina
We went in to Ashley in Pewaukee to price compare mattresses. We hadn’t intended to actually buy that day, but Robert was so personable and helpful. He honored a great sale that had ended just the previous day and we were able to get a really great deal on our first king mattress! For us, the hardworking, good-natured staff sealed the deal.
09.2022Kelly
I received my living room furniture 2 weeks ago and I love it. I ordered a sectional, end and coffee table and an electric fireplace/TV stand. My sakes person was a flight to work with. Only had 1 delay in delivery, which was ok because I hadn't gotten rid of old furniture at that time.The guys who delivered were super nice. One issue is that a handle on coffee table was broke. Will be getting a new handle in a couple weeks. . It goes on a fake drawer so I'm not too worried if it takes longet
09.2022Brenna
Got sold a defective mattress, my claim got denied because I didn’t purchase a protection plan. When they came to swap the mattress (had to take off work for this), they didn’t have the mattress. No contact from the “care” team. Awful communication between the stevens point store, pewaukee store and the care team.
08.2022Turner
This store was amazing, we had Ashley, she was absolutely amazing! We were able to joke around and have some good conversations, and in the end she got us a great deal and was very honest which I appreciate.
08.2022Nick
Words can almost not express at how disappointing my experience has been with this location. I was suppose to receive 4 appliances (washer, dryer, stove and refrigerator). The first attempt at delivery was cancelled for all 4 because "the truck broke down" and they pushed it back a week. The next week they come only with the stove and refrigerator and for some reason "the washer and dryer was not found in the warehouse so I was told it would be delivered separately later that week. The refrigerator also was not turning on so they would have to send someone out to service it which was going to take another week. A week later the guy comes out and informs me that they would need to order a part for the fridge that is back ordered 2-4 weeks. I go into the store and they agree to exchange the fridge. The next day I call and they decided they can now fix it but it will take another week to send the repair man out. A week later the same man comes and tells me the exact same thing he did a week prior. At this point I once again go into the store to speak to the manager on why they sent him out and I am now 4 weeks out from my original delivery without a working fridge. I was assured I will not get an exchange and they set up another delivery for the next Sunday. Sunday roles around and we have an estimated delivery time for 10:30. We then get a notification that the delivery guys "missed us" After multiple calls and once again little to no communication on there end I am informed that the fridge never made it on the truck for some reason. I now sit here 4 weeks later without a working fridge and no solutions. Management continues to make empty promises and is doing little to nothing to make it right aside from put me back in line for the next failed delivery. There is a severe lack of communication from this store and the customer service in down right abysmal. I would highly recommend going anywhere else
05.2022Tammy
Ahmad took very good care of us. We needed to fill many rooms in our new home and he provided us with very competitive pricing that even allowed us to add on a few things.
05.2022Emily
We purchased a non-custom dining set in October. We were originally told we would get it in early January (which they admitted was already a later ship date that they would normally have). The delivery has now been rescheduled 4 times with the current estimated delivery April 8th. This is entirely unacceptable. I understand the supply chain is completely messed up right now but do not sell items and tie up nearly $2000 for 6 months when you honestly have no idea when the item will be delivered. Horrible business practice. Not to mention our salesperson has been avoiding our calls so I haven't been getting straight answers. I will never be purchasing from Ashley again.
04.2022Erik
I ordered a $2000 bed frame and paid for assembly…..the delivery/setup crew did an amazing job, but not all the hardware was included with the frame, so the frame could not be completely assembled. After calling Ashley and asking a time frame of getting the missing hardware and finishing assembly I was told “ we’ll look into the matter and get back to you”. They did not even discuss a refund on my $130 assembly fee, not to mention my troubles of not having a bed to sleep in for the unforeseen future. Not cool Ashley.
03.2022Jody
We have visited many furniture stores over the past few months. Robert Gordon was a breath of fresh air. He was an efficient, knowledgeable, and courteous salesman. Robert greeted us at the door, listened to our interests, and directed us to appropriate areas of the store. He let us walk through the store without feeling hounded but was always there when we had questions. He moved pieces of furniture to the display setting we were looking at so that we could see the pieces side by side. He quickly provided pricing including discounts and all costs. We appreciated his willingness to bring in his manager to help us with the delivery costs. She was very friendly, too. He was very thorough going through the sales documentation. We’d highly recommend working with him.
02.2022