fast food restaurant
Closed Now
Dairy Queen in Wauwatosa (6520 W North Ave, WI 53213)
About:
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Dairy Queen is located in Wauwatosa (Wisconsin state) on the street of 6520 W North Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1414-431-0510. You can get more information from their website: https://www.dairyqueen.com/en-us/locations/wi/wauwatosa/6520-w-north-ave/11632/. The coordinates that you can use in navigation applications to get to find Dairy Queen quickly are 43.061036, -87.994140. Scroll down to find out opening hours, reviews and other important information about Dairy Queen.
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Show menuAvailable amenities
Crowd
- Family friendly
- Groups
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Kids' menu
- Quick bite
Atmosphere
- Casual
Popular for
- Lunch
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- Dessert
Service options
- Outdoor seating
- Drive-through
- Takeaway
- Dine-in
Unavailable amenities
Service options
- Delivery
Grace
Service is mediocre. We enjoy getting ice cream here, but with the expectation of unfriendly staff and slow service. I strongly disagree with the blacked out window on the drive though - I find it inappropriate to take customers credit cards out of their sight. Tonight, the worker had our card for a long time without us knowing why. They also do not give receipts, and this is definitely on purpose to not know the itemized list or have the survey to complain.
10.2022Matt
Food is usually fine, but you will not make it through this drive thru in less than 20 minutes. They are consistently incredibly slow. Even if there’s only 1 or 2 cars ahead of you. 20 minutes.
08.2022Tarah
I had a pleasant experience this afternoon at DQ. I was happy to see that the drive-thru line was short so I decided to run through and get my daughter a treat because she had received a gift card. My order was taken and once I reached the window I was informed that their system that takes gift cards was down. I was immediately frustrated but Daijon, the employee who assisted me, was so nice and understanding of my frustration that he made me feel ok again. In a time where at most fast food restaurants in the city, I barely get a thank you from the employee, I was so impressed with his customer service skills and pleasant attitude towards me. DQ you have a real gem there in Daijon. I hope that you will let him know how much I appreciated him today. I also hope you will get your system fixed so that people can use their gift cards. ;) Thanks!
08.2022Kurt
Horrible service. Lobby never open anymore despite having signs everywhere on every door and window saying “lobby open everyday til 8pm”. Can’t pick an ice cream cake for myself just given one that’s smushed. Never again. It’s worthless save yourself the trouble and go to another location!
07.2022Darryl
ordered two blizzard one being a new took royal cheesecake blizzard and it was just vanilla ice cream full of cheesecake pieces.. worse service ever and the line moves slow. how if your not even making the ice cream right? last time yall get my money
07.2022Chancie
I've been to this location many times in the past. Recently, I've came here twice within 2yrs and each time the young workers fight/argue in front of their customers. The first time they not only got our order wrong but also the cars in front of us while in the drive thru. A few cars pulled into the parking lot to get their orders fixed but unfortunately we all had to wait over a long period of time while they argue with each other/customers and we only had a simple order of ice cream. This time while we waited in the drive thru line they started arguing about someone being on their lunch break for too long. People started leaving the restaurant then they closed the inside. I appreciate the free ice cream this time but it's unfortunate that we've experienced poor customer service at this location.
06.2022Bethany
Terrible DQ, don’t go here. Went here twice, the first time they messed up my order, but Austin (the customer rep) said they would credit me my money back the next time I came back. I came back a few weeks later, and the money they “credited” me had been “already used” by someone else, and even when I told them I wasn’t the one who used it, they didn’t believe me. They are slow and obviously have no idea how to run a business smoothly.
06.2022Its
Terrible customer service. Unpleasant tasting misty slushes. I was over charged and when I tried to tell the cashier she simply said that the prices on their (independent) website had not been updated. When I tried to call the phone number listed on their window, the owner argued with me saying that I had looked at dairyqueen.com for the prices. I didn't. I looked on their independent website (and have screen shots of the website). The owner either has poor communication skills or simply didn't want to listen to what I had to say. To make it worse, the drinks that I ordered didn't taste good. I went back to try and get a refund and the doors were locked. My only choice would have been to wait another 27 minutes in the drive-thru to try and get my money back.(They were super busy with a line of cars out onto the street) It was easier to just call my credit card company and dispute the charge.
05.2022Ryan
The people working here are nice. Got some ice cream with my kids and it was great. The environment is a little dingy and dirty on the inside though. Not the best to sit and enjoy food inside though Dine in: Yes Outdoor seating: Yes Takeout: Yes … More
01.2022Bill
Been to this restaurant many times. Only get the ice cream. Service is typically slow. But definitely the best soft serve ice cream on North Ave in Wauwatosa. They are artful with the upside down blizzard demonstration to show that the ice cream will not fall out of the cup. They now offer dairy-free dilly bars, so I'm not sure if they should change their name to Dairy-Free Queen.
11.2021