cell phone store
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T-Mobile in Decatur (1000 Beltline Rd Ste C, AL 35601)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Decatur (Alabama state) on the street of 1000 Beltline Rd Ste C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12563011830. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-decatur-al-35601-6000?utm_source=google&utm_medium=lastmile&utm_campaign=6000. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 34.562353, -87.005578. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Jacoby
Great service ! And it was fast ! Tyler was cool and right to the point !!
08.2022Rudy
Very helpful staff, especially Ralph. Great experience
07.2022Ray
Tyler did a great job of getting us in and out. I knew that it would take at least an hour to buy a new phone. Luckily I got in before they got busy. Getting the right phone at the right price took most of the time, followed by the transfer of data from my old phone to the new phone.
07.2022Jeffrey
Needed to get a new phone but had issues with my old phone which prevented transferring info off of it. Employees were able to help me work through each issue and explain the process during the transfer.
07.2022J
Been in store 2 times for phone and home internet.was helped by Jonathan who gave me all information I needed.He was helpful and professional Store is T mobile Decatur Al
07.2022Hannah
Desperate times are these where we are often taken advantage of by corporations, BUT NOT TODAY!!! It was an incredible life changing moment meeting Tyler and being helped by the single most gracious stranger to ever bless the inside of a T-Mobile building. I was only disheartened by the fact he was not management. He helped in every way possible and our visit could not have been closer to nirvana without seeing the Buddha with our very own eyes. Blessed days are these indeed.
02.2022Tracy
God forbid you have to call customer service or an online representative. What I thought to be a simple question (upgrade charge on my bank statement said recurring so wanted to be sure it was a one time charge) turned into over an hour long ordeal and still wasn't resolved. Upon going in store and upgrading 3 phones to the IPhone 13 Pro Max, 2 blue and one black (all on back order) and surprisingly arrived before Christmas instead of the end of January. I received 1 blue IPhone 13 Pro Max, 1 white IPhone 13 Pro Max and a white IPhone 13. I was willing to settle for the wrong colors, but certainly not the wrong phone. So after multiple calls to customer service, I was sent a blue IPhone 13 Pro Max. Cannot find out what I'm supposed to do with the incorrect phone that should be returned plus cannot get a single thing to transfer over from previous IPhone. Customer service current wait time is one and a half hours. So yet again, I have to drive a total of an hour to a store and wait who knows how long. I am beyond livid.
01.2022David
AT&T is too big for their britches. After realizing AT&T has been over charging me for years including home internet (DSL) which they call U-verse, sketchy 6 Mbps with a 1gig cap for $59.99 + overages comes out to almost $100.00 month. 5 lines with unlimited service for each device was $350.00 a month, I would have been happy to see $100.00 less. Hopefully T-Mobile will keep their customers happy. Thank you!
12.2021Tlacahetl
The customer service is awful awful awful. They will ignore you if you "only" come to pay your bill. Ive told them that I'm looking for a new phone so that they will take car of me faster. The only reason I gave 2 stars is because Tyler Hansen is the only one worth talking to in this business.
11.2021XPLOSION
I wanted to upgrade to an Unlimited Business plan. Simple enough. But the rep I was "assisted" by, Jessica, was extremely rude. Even laughed when I said I also wanted to upgrade my phone and pay it off in full so I would just be paying for the service as if I couldn't afford it. Needless to say I don't feel comfortable paying for a phone service that employs such an individual and will be changing carriers.
08.2021