internet service provider
Closed Now
Spectrum Store in Prattville (1494 Cotton Exchange, AL 36066)
About:
The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737
Spectrum Store is located in Prattville (Alabama state) on the street of 1494 Cotton Exchange. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1888-406-7063. You can get more information from their website: https://www.spectrum.com/locations/al/prattville/1494-cotton-exchange. The coordinates that you can use in navigation applications to get to find Spectrum Store quickly are 32.456856, -86.407427. Scroll down to find out opening hours, reviews and other important information about Spectrum Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Loni
My internet constantly goes out at least every other night. It always tells me the router and modem are unknown. They've came out to my house and switched my equipment several times over the past 3 years and it never gets better. The only reason I still have spectrum is because they are the only one in our area!
11.2022Raegan
These 5 stars are for Marquis. He stayed at our home for HOURS to fix a problem and get us our internet setup. This man deserves a raise!
11.2022Sara
Friendly and helpful employees. Also, the spectrum guy that came out to help me set my internet up, was great !! So far so good 👍
11.2022TIFFANY
I had the best experience at this location tonight!! LeeAnna Simmons was amazingly patient with connecting my new phone and transferring my information. (Who knew 30,000+ text messages could be an issue 🙄 😒) She and the other young man working were awesome and entertaining!! Thank you for such a great service experience.
09.2022Edythe
The lady who sorta helped us said she could not complete the request we had. We returned our equipment and wanted to downgrade to streaming. She took our boxes but told us we had to call to do everything else. We waited there an hour to be helped then had to come home and wait another 45 minutes on the phone.
09.2022Jasmine
Wait time is terrible. I wish Montgomery would have allowed us to pick up equipment. Spent my entire lunch break waiting with three workers present and three people in the lobby. One worker required assistance which caused the other worker to be assisting her. There was one worker with no clients that kept walking to the back and walking back to his computer.
09.2022Joyce
Worst case of customer service I have received in my 62 years. Always great people I speak with on the phone and never had any trouble with any Spectrum service. I will go without any service on anything before I go back in thst store. If I could, store only..minus 50 stars.
08.2022Donna
This was my 1st time using this store. I typically frequent the one in Montgomery, but we were on a time crunch and in the area. I slid into the parking lot at 4:59, knowing they closed at 5 and were probably already closed. My hubs ran up to the door carrying the remote that had died the night before. He pulled on it, and it was (understandably) locked. He started to walk away, and employ opened the door behind him, asking if a remote was all he needed. Thank you so much for not another night without cable. Totally appreciated this young man and his dedication to customer service!
07.2022Amy
We just switched from AT&T and WOW to Spectrum. Courtney at the Prattville branch went above and beyond to help get all of our services switched over and to get everything we needed at an AMAZING price! She made the process a very pleasant one. I would highly recommend her and Spectrum.
06.2022David
If I could make a review negative stars, I would. This is the worst company, and of that, the worst location. The employees are angry and unhelpful, they can’t exchange items for you, and they won’t accept or recycle the power cords of the items they take back. When I tried to leave the power cords with them, they said “I’ll call the cops and have you arrested for littering”. Littering their equipment! Our router died 6 months ago and they never replaced it, I had to use my own I had from a previous provider. Do not use this company. They are garbage people.
06.2022