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Verizon Authorized Retailer – Victra in Fultondale (3471 Lowery Pkwy Ste 115, AL 35068)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon Authorized Retailer – Victra is located in Fultondale (Alabama state) on the street of 3471 Lowery Pkwy Ste 115. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12058471227. You can get more information from their website: https://victra.com/stores/al-fultondale?y_source=1_MjA0ODkzMjgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer – Victra quickly are 33.605059, -86.806891. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer – Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Steve
I just went telling the guy I needed a new SIM card and he tells me I do not and that I need to call customer service. I leave and call and the last tells me I NEED A NEW SIM CARD. I’m 45 min from nearest Verizon store now. He should listen next time
07.2022Natty
Customer Service with just acknowledgement of customers when you walk in even though they were busy with only 2 workers and a store full they did great ! Great Customer service will take you far
07.2022Doris
Shopping at Traders Joe and at the Whole Food Market were rewarding. There foods are fresh.,nutrition and delicious.The staff was helpful and useful.
06.2022Andy
Kolby did a great job! Very knowledgeable & great people skills. You’ve got a great one in Kolby!
06.2022Jamie
Best experience ever. Two of the nicest and most helpful employees ever. I will definitely tell everyone I know about this store. Thank you.
04.2022Shelley
Did my upgrade online for store pickup at this location. Completed my upgrade....that's very important to know...my upgrade was complete and I had the email to prove it. Got to the store and the incompetent person there cancelled my completed order, and said we can place the order now here but it's going to cost more. Wait! What? I don't think so. Contacted Verizon, told them what happened, gave them the salespersons name, and they're just as confused as I am as to why the clerk cancelled my complete order. Now I have to wait 4-7 business days for the cancellation to clear before I can upgrade this line...Thanks so much! I will travel to Hoover to the corporate store before I ever step foot back in this location!
01.2022David
Hands down the most pleasant cell phone transaction I've ever had. Didn't feel pressured, didn't feel like a number, didn't feel talked down to or impatiently. Great people all around.
12.2021Jessica
Jessi was extremely helpful and sweet! She got me a better phone that was easier to work and saved $30 on my bill! If you need any bill help this is the store to go to. Everyone there is just so friendly.
10.2021Mr
Easily the best Verizon experience I've ever had. So glad this one re opened, I will never go to another store. I changed phones and had some questions and Luke helped me so much, with every question and set up my phone and all my pics. If you need a phone or have any any questions ask Luke!! He's the man with the plan!
09.2021LaShon
It was ok. I wanted to be added to my daughters plan but I was not able to get the phone that I wanted. Because with her buying a IPad I was told that I would have to wait since it's a big purchase because of the financing and it would be a couple of months before I could be on her plan. I asked what if I bring a phone say if I bought it from off of Amazon. The rep said that I would be taking a chance that a Verizon chip may not work even though the phone is unlocked and it's a Verizon phone. I asked is it legal for Amazon to advertise like that and the phone may not work and the rep said yes. My next option was telling him that I may as well go through my cable company Spectrum and get service with them since the towers are Verizon, he said if I did that I won't have to upper level service with Verizon, just the lower level service. I don't understand that. But I did not purchase a phone.
09.2021