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CVS in Cave Creek (28138 N Tatum Blvd, AZ 85331)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Cave Creek (Arizona state) on the street of 28138 N Tatum Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14805856097. You can get more information from their website: https://www.cvs.com/store-locator/cave-creek-az-pharmacies/28138-n-tatum-blvd-cave-creek-az-85331/storeid=7852?WT.mc_id=LS_GOOGLE_FS_7852. The coordinates that you can use in navigation applications to get to find CVS quickly are 33.740552, -111.978984. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Barry
Should be an option to leave zero stars. Don is rude and not helpful... and he's the pharmacist. He was supposed to call Frys to transfer a prescription for me on Tuesday... and didn't... I called back today (Friday) since I never heard back and Don said Frys hasn't responded. I called Frys who said Don has a history of not doing what he says and they never received a call or fax. I called CVS back and spoke to TJ who said we'll send them another fax. What century are we living in. I told TJ the pharmacist at Frys is expecting her call, if she could please call. She said she'll see if she can get around to later today but can see they sent Frys another fax 40 minutes ago (Which I just confirmed that Frys didn't receive). Zero urgency, zero care for a patient who needs their medication. Unbelievable.
06.2022Barry
Should be an option to leave zero stars. Don is rude and not helpful... and he's the pharmacist. He was supposed to call Frys to transfer a prescription for me on Tuesday... and didn't... I called back today (Friday) since I never heard back and Don said Frys hasn't responded. I called Frys who said Don has a history of not doing what he says and they never received a call or fax. I called CVS back and spoke to TJ who said we'll send them another fax. What century are we living in. I told TJ the pharmacist at Frys is expecting her call, if she could please call. She said she'll see if she can get around to later today but can see they sent Frys another fax 40 minutes ago (Which I just confirmed that Frys didn't receive). Zero urgency, zero care for a patient who needs their medication. Unbelievable.
06.2022Barry
Should be an option to leave zero stars. Don is rude and not helpful... and he's the pharmacist. He was supposed to call Frys to transfer a prescription for me on Tuesday... and didn't... I called back today (Friday) since I never heard back and Don said Frys hasn't responded. I called Frys who said Don has a history of not doing what he says and they never received a call or fax. I called CVS back and spoke to TJ who said we'll send them another fax. What century are we living in. I told TJ the pharmacist at Frys is expecting her call, if she could please call. She said she'll see if she can get around to later today but can see they sent Frys another fax 40 minutes ago (Which I just confirmed that Frys didn't receive). Zero urgency, zero care for a patient who needs their medication. Unbelievable.
06.2022Justin
Really awful pharmacy. They tell you it'll be ready by a certain time and it NEVER is. Avoid this place at all costs. Just go to Fry's a little north. MUCH better.
04.2022Justin
Really awful pharmacy. They tell you it'll be ready by a certain time and it NEVER is. Avoid this place at all costs. Just go to Fry's a little north. MUCH better.
04.2022Justin
Really awful pharmacy. They tell you it'll be ready by a certain time and it NEVER is. Avoid this place at all costs. Just go to Fry's a little north. MUCH better.
04.2022Henry
If I could give this place zero stars, I would. Rude pharmacy employees who act like you're wasting their time. Showed up for a scheduled vaccine only to be told that all appointments were cancelled. We were not notified. I'm a small business owner. If I treated customers like that, I wouldn't have any. Unless you're dying of thirst and buying a bottle of water, go somewhere else.
02.2022Jacob
The head pharmacist will snap at you for inquiring about government issued PPE. Even if you’re asking a different employee he will chime in just to be mean spirited. The head pharmacist also does not wear a mask even though the rest of the pharmacy team does. Extremely unprofessional way to run a pharmacy, does not lead by example.
02.2022Henry
If I could give this place zero stars, I would. Rude pharmacy employees who act like you're wasting their time. Showed up for a scheduled vaccine only to be told that all appointments were cancelled. We were not notified. I'm a small business owner. If I treated customers like that, I wouldn't have any. Unless you're dying of thirst and buying a bottle of water, go somewhere else.
02.2022Jacob
The head pharmacist will snap at you for inquiring about government issued PPE. Even if you’re asking a different employee he will chime in just to be mean spirited. The head pharmacist also does not wear a mask even though the rest of the pharmacy team does. Extremely unprofessional way to run a pharmacy, does not lead by example.
02.2022Henry
If I could give this place zero stars, I would. Rude pharmacy employees who act like you're wasting their time. Showed up for a scheduled vaccine only to be told that all appointments were cancelled. We were not notified. I'm a small business owner. If I treated customers like that, I wouldn't have any. Unless you're dying of thirst and buying a bottle of water, go somewhere else.
02.2022Jacob
The head pharmacist will snap at you for inquiring about government issued PPE. Even if you’re asking a different employee he will chime in just to be mean spirited. The head pharmacist also does not wear a mask even though the rest of the pharmacy team does. Extremely unprofessional way to run a pharmacy, does not lead by example.
02.2022Amy
I called this pharmacy to get my prescriptions transferred here and the pharmacist was extremely rude and did not assist me or explain what was happening with my medications. Sounds like the type of guy you want to ask medical questions to right? Not the pharmacy for me.
12.2021Amy
I called this pharmacy to get my prescriptions transferred here and the pharmacist was extremely rude and did not assist me or explain what was happening with my medications. Sounds like the type of guy you want to ask medical questions to right? Not the pharmacy for me.
12.2021Amy
I called this pharmacy to get my prescriptions transferred here and the pharmacist was extremely rude and did not assist me or explain what was happening with my medications. Sounds like the type of guy you want to ask medical questions to right? Not the pharmacy for me.
12.2021Steve
I went to this cvs to get both my covid 19 vaccine shots... I have to say that I'm unhappy with the service. The second shot was apied by Kristy Foote, who I have to say, wasn't professional. Main reasons are, she didn't confirm with me that the vaccine she would be administering was pyzer as my first shot, second, in the record says it was applied to my left Deltoid, while both vaccines were applied onto the rigtt Deltoid, and last, after she administered the vaccine, I asked her were I needed to wait, and she said I could leave, that I didn't needed to wait.... And it was my understanding that is important to stay for a bit to make sure there aren't side effects.
11.2021Steve
I went to this cvs to get both my covid 19 vaccine shots... I have to say that I'm unhappy with the service. The second shot was apied by Kristy Foote, who I have to say, wasn't professional. Main reasons are, she didn't confirm with me that the vaccine she would be administering was pyzer as my first shot, second, in the record says it was applied to my left Deltoid, while both vaccines were applied onto the rigtt Deltoid, and last, after she administered the vaccine, I asked her were I needed to wait, and she said I could leave, that I didn't needed to wait.... And it was my understanding that is important to stay for a bit to make sure there aren't side effects.
11.2021Steve
I went to this cvs to get both my covid 19 vaccine shots... I have to say that I'm unhappy with the service. The second shot was apied by Kristy Foote, who I have to say, wasn't professional. Main reasons are, she didn't confirm with me that the vaccine she would be administering was pyzer as my first shot, second, in the record says it was applied to my left Deltoid, while both vaccines were applied onto the rigtt Deltoid, and last, after she administered the vaccine, I asked her were I needed to wait, and she said I could leave, that I didn't needed to wait.... And it was my understanding that is important to stay for a bit to make sure there aren't side effects.
11.2021Linda
Had a covid rapid test scheduled 13 days in advance for a scheduled trip that required it on a specific day. Received a message a day prior to the test that it was CANCELED! Spoke with the minute clinic & was told it was because a staff member wasn't coming to work. All other sites were booked up. No effort to fit us in at another site or any other solution. What a nightmare this caused a day before our trip! Unacceptable customer service.
09.2021Linda
Had a covid rapid test scheduled 13 days in advance for a scheduled trip that required it on a specific day. Received a message a day prior to the test that it was CANCELED! Spoke with the minute clinic & was told it was because a staff member wasn't coming to work. All other sites were booked up. No effort to fit us in at another site or any other solution. What a nightmare this caused a day before our trip! Unacceptable customer service.
09.2021Linda
Had a covid rapid test scheduled 13 days in advance for a scheduled trip that required it on a specific day. Received a message a day prior to the test that it was CANCELED! Spoke with the minute clinic & was told it was because a staff member wasn't coming to work. All other sites were booked up. No effort to fit us in at another site or any other solution. What a nightmare this caused a day before our trip! Unacceptable customer service.
09.2021Vye
K. Mccabe: Ageism is discrimination. Treat every patient with the same level of respect and care. In addition, if one patient arrives early enough to complete the check-in process, as instructed by CVS, then their appointment should not be pushed back to accommodate another patient who arrives late. Be kind, do not be rude, do not expect the next patient to have the time to have their appointment pushed back, and certainly DO NOT SHAME THE PATIENT WHO DOES NOT AGREE TO THIS ACCOMMODATION. Once finally seen, do not be rude to the patient who had their appointment pushed back to accommodate another. I recognize that the care I was given was halfhearted due to this scenario. That wasn't fair, it was shaming, and my body paid the price from the aloof care I received. I certainly paid the bill in full, so I also recognize that this review likely will vanish since you got your money (the top end of the cost scale).
08.2021Predrag
My son was scheduled to receive a COVID-19 vaccine today at this Cave Creek location, and he was turned back with the explanation that he does not have a confirmation email with him. His phone died on the way and he was unable to show a confirmation email to the person working there! And nowhere on that email is written that he needed to do so!? He had all other necessary identification documents that could be used for the verification purposes, and that was listed (Driver license and Insurance card). In today's era of technology I cannot express how disappointing is the fact that no one there was able to use just a little of the brain they may have to find him in the appointment records. So, yes, be aware that you may be denied scheduled service if you don't bring that piece of paper with you. There is a lot to improve within this vaccination program. But, knowing CVS, I simply doubt!
08.2021Vye
K. Mccabe: Ageism is discrimination. Treat every patient with the same level of respect and care. In addition, if one patient arrives early enough to complete the check-in process, as instructed by CVS, then their appointment should not be pushed back to accommodate another patient who arrives late. Be kind, do not be rude, do not expect the next patient to have the time to have their appointment pushed back, and certainly DO NOT SHAME THE PATIENT WHO DOES NOT AGREE TO THIS ACCOMMODATION. Once finally seen, do not be rude to the patient who had their appointment pushed back to accommodate another. I recognize that the care I was given was halfhearted due to this scenario. That wasn't fair, it was shaming, and my body paid the price from the aloof care I received. I certainly paid the bill in full, so I also recognize that this review likely will vanish since you got your money (the top end of the cost scale).
08.2021Predrag
My son was scheduled to receive a COVID-19 vaccine today at this Cave Creek location, and he was turned back with the explanation that he does not have a confirmation email with him. His phone died on the way and he was unable to show a confirmation email to the person working there! And nowhere on that email is written that he needed to do so!? He had all other necessary identification documents that could be used for the verification purposes, and that was listed (Driver license and Insurance card). In today's era of technology I cannot express how disappointing is the fact that no one there was able to use just a little of the brain they may have to find him in the appointment records. So, yes, be aware that you may be denied scheduled service if you don't bring that piece of paper with you. There is a lot to improve within this vaccination program. But, knowing CVS, I simply doubt!
08.2021Vye
K. Mccabe: Ageism is discrimination. Treat every patient with the same level of respect and care. In addition, if one patient arrives early enough to complete the check-in process, as instructed by CVS, then their appointment should not be pushed back to accommodate another patient who arrives late. Be kind, do not be rude, do not expect the next patient to have the time to have their appointment pushed back, and certainly DO NOT SHAME THE PATIENT WHO DOES NOT AGREE TO THIS ACCOMMODATION. Once finally seen, do not be rude to the patient who had their appointment pushed back to accommodate another. I recognize that the care I was given was halfhearted due to this scenario. That wasn't fair, it was shaming, and my body paid the price from the aloof care I received. I certainly paid the bill in full, so I also recognize that this review likely will vanish since you got your money (the top end of the cost scale).
08.2021Predrag
My son was scheduled to receive a COVID-19 vaccine today at this Cave Creek location, and he was turned back with the explanation that he does not have a confirmation email with him. His phone died on the way and he was unable to show a confirmation email to the person working there! And nowhere on that email is written that he needed to do so!? He had all other necessary identification documents that could be used for the verification purposes, and that was listed (Driver license and Insurance card). In today's era of technology I cannot express how disappointing is the fact that no one there was able to use just a little of the brain they may have to find him in the appointment records. So, yes, be aware that you may be denied scheduled service if you don't bring that piece of paper with you. There is a lot to improve within this vaccination program. But, knowing CVS, I simply doubt!
08.2021John
I typically don’t write reviews but this CVS pharmacy is so bad I was compelled to inform others. I had a choice of pharmacies when I relocated to the area. I decided on this location since it is only a mile from my house. I will be transferring my prescription to another pharmacy for the following reasons; - The pharmacy assistant (cashier) and pharmacist are extremely rude and condescending. I understand the need to be thorough in dealing with each customer given the nature of their jobs but to be slow and rude goes beyond acceptable behavior. I’ve witnessed on many occasions two or three individuals working behind the counter on their computer while people are standing in line. - A few months ago I dropped by for a flu shot. I was told to have a seat. After 15 minutes I approached the cashier (yep, the same one mentioned above) about the shot. She was extremely put out when I inquired how much longer I would need to wait. I was told to come back in 45 minutes. I checked in with her when I returned and was told once again to wait. I sat in the waiting area for an additional 35 minutes directly in front of the cashier. She seemed not to care about my wait. Finally, the pharmacist reluctantly came out behind the counter to give me the shot. He was in and out so quickly that I was unable to ask any questions. - My last visit to the pharmacy was unusually slow with the rude cashier. I received an email survey from CVS. I don’t quite know why but I completed the survey. A few days later I received a response from the individual responsible for the pharmacy. He requested a time when we could discuss my experience over the phone. I provided the important information and date/time I would be available. No Response, No Call. No wonder the negative experience at the pharmacy when the manager is unprofessional. -
08.2019John
I typically don’t write reviews but this CVS pharmacy is so bad I was compelled to inform others. I had a choice of pharmacies when I relocated to the area. I decided on this location since it is only a mile from my house. I will be transferring my prescription to another pharmacy for the following reasons; - The pharmacy assistant (cashier) and pharmacist are extremely rude and condescending. I understand the need to be thorough in dealing with each customer given the nature of their jobs but to be slow and rude goes beyond acceptable behavior. I’ve witnessed on many occasions two or three individuals working behind the counter on their computer while people are standing in line. - A few months ago I dropped by for a flu shot. I was told to have a seat. After 15 minutes I approached the cashier (yep, the same one mentioned above) about the shot. She was extremely put out when I inquired how much longer I would need to wait. I was told to come back in 45 minutes. I checked in with her when I returned and was told once again to wait. I sat in the waiting area for an additional 35 minutes directly in front of the cashier. She seemed not to care about my wait. Finally, the pharmacist reluctantly came out behind the counter to give me the shot. He was in and out so quickly that I was unable to ask any questions. - My last visit to the pharmacy was unusually slow with the rude cashier. I received an email survey from CVS. I don’t quite know why but I completed the survey. A few days later I received a response from the individual responsible for the pharmacy. He requested a time when we could discuss my experience over the phone. I provided the important information and date/time I would be available. No Response, No Call. No wonder the negative experience at the pharmacy when the manager is unprofessional. -
08.2019John
I typically don’t write reviews but this CVS pharmacy is so bad I was compelled to inform others. I had a choice of pharmacies when I relocated to the area. I decided on this location since it is only a mile from my house. I will be transferring my prescription to another pharmacy for the following reasons; - The pharmacy assistant (cashier) and pharmacist are extremely rude and condescending. I understand the need to be thorough in dealing with each customer given the nature of their jobs but to be slow and rude goes beyond acceptable behavior. I’ve witnessed on many occasions two or three individuals working behind the counter on their computer while people are standing in line. - A few months ago I dropped by for a flu shot. I was told to have a seat. After 15 minutes I approached the cashier (yep, the same one mentioned above) about the shot. She was extremely put out when I inquired how much longer I would need to wait. I was told to come back in 45 minutes. I checked in with her when I returned and was told once again to wait. I sat in the waiting area for an additional 35 minutes directly in front of the cashier. She seemed not to care about my wait. Finally, the pharmacist reluctantly came out behind the counter to give me the shot. He was in and out so quickly that I was unable to ask any questions. - My last visit to the pharmacy was unusually slow with the rude cashier. I received an email survey from CVS. I don’t quite know why but I completed the survey. A few days later I received a response from the individual responsible for the pharmacy. He requested a time when we could discuss my experience over the phone. I provided the important information and date/time I would be available. No Response, No Call. No wonder the negative experience at the pharmacy when the manager is unprofessional. -
08.2019