camera repair shop
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Canon Burbank in Burbank (3400 W Olive Ave, CA 91505)
About:
Canon Burbank is located in Burbank (California state) on the street of 3400 W Olive Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1949-788-2296. You can get more information from their website: http://www.usa.canon.com/. The coordinates that you can use in navigation applications to get to find Canon Burbank quickly are 34.153614, -118.336188. Scroll down to find out opening hours, reviews and other important information about Canon Burbank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Christopher
Got Canon camera equipment or lenses? This is where you can get everything calibrated and working just like the day it was originally purchased.. very reasonable rates..
07.2022Helen
It’s almost impossible to find the place. No any sign around. They took the camera without any records and I haven’t heard back from them about the week. It’s impossible to call directly to find out the status.
04.2022alice
I can’t believe how let down I am by Canon! All I needed was sensor cleaning. I upgraded to Gold membership just prior to taking three bodies to them. They had the cameras on Friday , and here it is Wednesday and I still don’t have them. I had to rent cameras for a job on Thursday. I made so many phone calls to try and get this straightened out, no luck.
03.2022Lucy
Great service, really helpful staff, very knowledgeable and caring. The best place to take your Cannon equipment if you need it work done on it. I am always happily surprised that the bill for repairs is less than I feared it would be.
01.2022Bethann'e
Once you find the office (second floor, use the heart radio entrance), press the doorbell to be let in. Superb service! I have total trust in them. I took my 77D in because the SD slot stopped working. A week later I have it back; working like new & polished up! The front area dude that helped me was great; professional & nice. When he handed my camera back to me, I was so thrilled, I wanted to kiss him! Apparently, if not for canon Burbank, I would’ve had to ship my camera to get it fixed. Many, many thanks!
11.2021Bruce
For older Canon Lenses and Cameras Canon does NOT offer support or service for these products. They will offer discounts on REFURBISHED newer equipment. Maybe time to look at Sony.
11.2021Ivan
The staff at Canon is wonderful, multiple times they helped me out on small things and when the time came for a major repair on my 5d iv they came thru.
11.2021Victoria
Usually I have a great experience with Canon CPS repair services but this last time I was seriously upset. My Canon 50L 1.2 is my go to lens (regardless of its notorious focus issues). I take good care of my lenses, I get them cleaned regularly and am a gold member. Last wedding I was shooting it just stopped working. Would not connect to my camera out of nowhere. I brought it in to canon and was told it would be $0 to repair because I had just repaired it late last year. A day later I got a bill for $350 because they *think* it was due to an impact that it was broken because the little screen on the lens had a crack in it. That was the ONLY reason they could give me as to why they were going to charge me. HOWEVER, that cosmetic crack has been on the there for 2+ years. I have had my lens repaired multiple times and not once has it been brought up until now when I was going to get a free repair. They literally had no other reason to tell me as to why they were charging me. Nothing. Best they could do was discount the repair even after they told me initially when I dropped my lens of it would be FREE. In addition, my 5d3 that I brought in for a repair late last year for issues, is having the SAME issues now that I paid hundreds of dollars to have fixed. All I can say is get your quote in writing from the beginning. If you ever get a scratch or dent on your lens, document it in photos when it happens so you can prove it to them and they won't use it against you in the far future.
11.2020gene
I've been going to Canon seminars and workshops for years, usually the Costa Mesa location but I've been coming here as well as they offer more industry and film/video events. All i can say is wow--the staff at Canon is the best of the best and they never fail to impress. CPS services are a dream. Every time I buy gear and lenses based on staff recommendations I am always blown away and nonetheless satisfied with the results. Come to Canon Burbank, bring a notebook and learn tons. I went to a recent seminar and afterwards had a one-on-one with Charles, the senior trainer there.... he addressed all my questions and concerns and I left positive and confident, making better photos the next day. I just recently attended the Canon Portals event in Santa Monica and Charles led one of the workshops and again, taught me so much. I am so thankful to Canon Burbank and everything they have to offer. TOP NOTCH A+++++
11.2019Michael
Camera was promised to be serviced within 5-7 days, 3 weeks pass, no update no call - each time I called to inquire no answer. Had to drive to office and was told it would be another few days before it was ready. Simple fix shouldn’t have taken this long probably can get away with it bc it’s the only place you can get a canon repaired
11.2019