cell phone store
Closed Now
T-Mobile in Burbank (105 E Alameda Ave, CA 91502)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Burbank (California state) on the street of 105 E Alameda Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18188454932. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-burbank-ca-91502-157?utm_source=google&utm_medium=lastmile&utm_campaign=157. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 34.174411, -118.300567. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
Anna
Jeremiah was ceey helpful. He helped transfer my data and told me about deals going on. Overall great customer service. You guys are the best!
08.2022Anna
Jeremiah was ceey helpful. He helped transfer my data and told me about deals going on. Overall great customer service. You guys are the best!
08.2022Anna
Jeremiah was ceey helpful. He helped transfer my data and told me about deals going on. Overall great customer service. You guys are the best!
08.2022Anna
Jeremiah was ceey helpful. He helped transfer my data and told me about deals going on. Overall great customer service. You guys are the best!
08.2022Anna
Jeremiah was ceey helpful. He helped transfer my data and told me about deals going on. Overall great customer service. You guys are the best!
08.2022Star
Drove in to return my device. Sprint and t-mobile representatives said that it’s possible to return the device at T-Mobile. Employee said she couldn’t help me because they are not corporate.
08.2022Star
Drove in to return my device. Sprint and t-mobile representatives said that it’s possible to return the device at T-Mobile. Employee said she couldn’t help me because they are not corporate.
08.2022Star
Drove in to return my device. Sprint and t-mobile representatives said that it’s possible to return the device at T-Mobile. Employee said she couldn’t help me because they are not corporate.
08.2022Star
Drove in to return my device. Sprint and t-mobile representatives said that it’s possible to return the device at T-Mobile. Employee said she couldn’t help me because they are not corporate.
08.2022Star
Drove in to return my device. Sprint and t-mobile representatives said that it’s possible to return the device at T-Mobile. Employee said she couldn’t help me because they are not corporate.
08.2022Chris
Yet again, poor customer service, essential equipment for SIM card management isn't available or broken and staff is fast to send you on hikes to other stores. This is becoming a pattern with T-Mobile stores. Staff is dismissive and act as if you bother them.
08.2022Chris
Yet again, poor customer service, essential equipment for SIM card management isn't available or broken and staff is fast to send you on hikes to other stores. This is becoming a pattern with T-Mobile stores. Staff is dismissive and act as if you bother them.
08.2022Chris
Yet again, poor customer service, essential equipment for SIM card management isn't available or broken and staff is fast to send you on hikes to other stores. This is becoming a pattern with T-Mobile stores. Staff is dismissive and act as if you bother them.
08.2022Chris
Yet again, poor customer service, essential equipment for SIM card management isn't available or broken and staff is fast to send you on hikes to other stores. This is becoming a pattern with T-Mobile stores. Staff is dismissive and act as if you bother them.
08.2022Chris
Yet again, poor customer service, essential equipment for SIM card management isn't available or broken and staff is fast to send you on hikes to other stores. This is becoming a pattern with T-Mobile stores. Staff is dismissive and act as if you bother them.
08.2022Melanie
This review is for Diwan. I came in in the middle of a work day to upgrade my phone as I need my phone to work from home. I was nervous as I thought the process would take forever and I might not be able to transfer all of my data, but Diwan got me in and out with a brand new phone in less than an hour, even though my old phone was completely dead. Thank you Diwan, you saved the day!
08.2022Melanie
This review is for Diwan. I came in in the middle of a work day to upgrade my phone as I need my phone to work from home. I was nervous as I thought the process would take forever and I might not be able to transfer all of my data, but Diwan got me in and out with a brand new phone in less than an hour, even though my old phone was completely dead. Thank you Diwan, you saved the day!
08.2022Melanie
This review is for Diwan. I came in in the middle of a work day to upgrade my phone as I need my phone to work from home. I was nervous as I thought the process would take forever and I might not be able to transfer all of my data, but Diwan got me in and out with a brand new phone in less than an hour, even though my old phone was completely dead. Thank you Diwan, you saved the day!
08.2022Melanie
This review is for Diwan. I came in in the middle of a work day to upgrade my phone as I need my phone to work from home. I was nervous as I thought the process would take forever and I might not be able to transfer all of my data, but Diwan got me in and out with a brand new phone in less than an hour, even though my old phone was completely dead. Thank you Diwan, you saved the day!
08.2022Melanie
This review is for Diwan. I came in in the middle of a work day to upgrade my phone as I need my phone to work from home. I was nervous as I thought the process would take forever and I might not be able to transfer all of my data, but Diwan got me in and out with a brand new phone in less than an hour, even though my old phone was completely dead. Thank you Diwan, you saved the day!
08.2022Jill
Don’t go to this store. We waited for several minutes for help, only to be dismissed by the person working there. She wouldn’t help us at all, she simply said “We don’t handle that, you have to go to a different store.” My husband has a broken ankle and it’s difficult to get around. We got great service at the Las Feliz store and found out that this store most certainly should have helped us. Just skip them, there are plenty of T-Mobile stores who will actually help you.
07.2022Jill
Don’t go to this store. We waited for several minutes for help, only to be dismissed by the person working there. She wouldn’t help us at all, she simply said “We don’t handle that, you have to go to a different store.” My husband has a broken ankle and it’s difficult to get around. We got great service at the Las Feliz store and found out that this store most certainly should have helped us. Just skip them, there are plenty of T-Mobile stores who will actually help you.
07.2022Katrina
Absolutely no customer support. Wouldn't even let me into the store. Only do "sales" now. Wouldn't assist with getting my phone set up.
07.2022Jill
Don’t go to this store. We waited for several minutes for help, only to be dismissed by the person working there. She wouldn’t help us at all, she simply said “We don’t handle that, you have to go to a different store.” My husband has a broken ankle and it’s difficult to get around. We got great service at the Las Feliz store and found out that this store most certainly should have helped us. Just skip them, there are plenty of T-Mobile stores who will actually help you.
07.2022Katrina
Absolutely no customer support. Wouldn't even let me into the store. Only do "sales" now. Wouldn't assist with getting my phone set up.
07.2022Jill
Don’t go to this store. We waited for several minutes for help, only to be dismissed by the person working there. She wouldn’t help us at all, she simply said “We don’t handle that, you have to go to a different store.” My husband has a broken ankle and it’s difficult to get around. We got great service at the Las Feliz store and found out that this store most certainly should have helped us. Just skip them, there are plenty of T-Mobile stores who will actually help you.
07.2022Jill
Don’t go to this store. We waited for several minutes for help, only to be dismissed by the person working there. She wouldn’t help us at all, she simply said “We don’t handle that, you have to go to a different store.” My husband has a broken ankle and it’s difficult to get around. We got great service at the Las Feliz store and found out that this store most certainly should have helped us. Just skip them, there are plenty of T-Mobile stores who will actually help you.
07.2022Katrina
Absolutely no customer support. Wouldn't even let me into the store. Only do "sales" now. Wouldn't assist with getting my phone set up.
07.2022Katrina
Absolutely no customer support. Wouldn't even let me into the store. Only do "sales" now. Wouldn't assist with getting my phone set up.
07.2022Katrina
Absolutely no customer support. Wouldn't even let me into the store. Only do "sales" now. Wouldn't assist with getting my phone set up.
07.2022Tucker
Diwan and Bertha solved my phone problem and also switched me over from Sprint to T Mobile. So everything works perfect now! The amount of trouble shooting they did was impressive. Very kind and positive too. Thanks again!
06.2022Tucker
Diwan and Bertha solved my phone problem and also switched me over from Sprint to T Mobile. So everything works perfect now! The amount of trouble shooting they did was impressive. Very kind and positive too. Thanks again!
06.2022Tucker
Diwan and Bertha solved my phone problem and also switched me over from Sprint to T Mobile. So everything works perfect now! The amount of trouble shooting they did was impressive. Very kind and positive too. Thanks again!
06.2022Tucker
Diwan and Bertha solved my phone problem and also switched me over from Sprint to T Mobile. So everything works perfect now! The amount of trouble shooting they did was impressive. Very kind and positive too. Thanks again!
06.2022Tucker
Diwan and Bertha solved my phone problem and also switched me over from Sprint to T Mobile. So everything works perfect now! The amount of trouble shooting they did was impressive. Very kind and positive too. Thanks again!
06.2022Romina
At 7pm there were only 2 employees & at least 5 clients. They did not have time to do their outmost. Plus a short, bald, black bearded guy came in & out so many times without MASK & with his angry barking dog, I am not sure if it was a poppy husky & the T-MOBILE employee did not ONCE ASKED HIM EITHER WEAR A MASK or, LEAVE THE DOG OUTSIDE!!!!! VERY DISAPPOINTED!!!!!
12.2021Lala
Richard was beyond amazing when assisting me in getting a new phone. He provided incredible customer service. Richard is knowledgeable and very professional.
12.2021Romina
At 7pm there were only 2 employees & at least 5 clients. They did not have time to do their outmost. Plus a short, bald, black bearded guy came in & out so many times without MASK & with his angry barking dog, I am not sure if it was a poppy husky & the T-MOBILE employee did not ONCE ASKED HIM EITHER WEAR A MASK or, LEAVE THE DOG OUTSIDE!!!!! VERY DISAPPOINTED!!!!!
12.2021Lala
Richard was beyond amazing when assisting me in getting a new phone. He provided incredible customer service. Richard is knowledgeable and very professional.
12.2021Romina
At 7pm there were only 2 employees & at least 5 clients. They did not have time to do their outmost. Plus a short, bald, black bearded guy came in & out so many times without MASK & with his angry barking dog, I am not sure if it was a poppy husky & the T-MOBILE employee did not ONCE ASKED HIM EITHER WEAR A MASK or, LEAVE THE DOG OUTSIDE!!!!! VERY DISAPPOINTED!!!!!
12.2021Lala
Richard was beyond amazing when assisting me in getting a new phone. He provided incredible customer service. Richard is knowledgeable and very professional.
12.2021Romina
At 7pm there were only 2 employees & at least 5 clients. They did not have time to do their outmost. Plus a short, bald, black bearded guy came in & out so many times without MASK & with his angry barking dog, I am not sure if it was a poppy husky & the T-MOBILE employee did not ONCE ASKED HIM EITHER WEAR A MASK or, LEAVE THE DOG OUTSIDE!!!!! VERY DISAPPOINTED!!!!!
12.2021Romina
At 7pm there were only 2 employees & at least 5 clients. They did not have time to do their outmost. Plus a short, bald, black bearded guy came in & out so many times without MASK & with his angry barking dog, I am not sure if it was a poppy husky & the T-MOBILE employee did not ONCE ASKED HIM EITHER WEAR A MASK or, LEAVE THE DOG OUTSIDE!!!!! VERY DISAPPOINTED!!!!!
12.2021Lala
Richard was beyond amazing when assisting me in getting a new phone. He provided incredible customer service. Richard is knowledgeable and very professional.
12.2021Lala
Richard was beyond amazing when assisting me in getting a new phone. He provided incredible customer service. Richard is knowledgeable and very professional.
12.2021Loris
Terrible customer service especially Monique who gave me wrong information and sold me free line with SE phone half a price on thanksgiving day. I saw my bill that T-Mobile charge me $50 more. I went on Saturday and talked to Monique. She said you have the cancel the line and pay full price of phone. I did not believe that this is the same person. I said do you remember me? She said yes but unfortunately you are not eligible for free line and I cant help you. I was shocked and asked her call your manager to fix it. She refused and I was on T-Mobile line for one hour and thirty eight minutes. Finally after four hours talking with customer service he recommend me send back the phone. That’s very very frustrating experience for me with this store located on 105 E Alameda.
09.2021Loris
Terrible customer service especially Monique who gave me wrong information and sold me free line with SE phone half a price on thanksgiving day. I saw my bill that T-Mobile charge me $50 more. I went on Saturday and talked to Monique. She said you have the cancel the line and pay full price of phone. I did not believe that this is the same person. I said do you remember me? She said yes but unfortunately you are not eligible for free line and I cant help you. I was shocked and asked her call your manager to fix it. She refused and I was on T-Mobile line for one hour and thirty eight minutes. Finally after four hours talking with customer service he recommend me send back the phone. That’s very very frustrating experience for me with this store located on 105 E Alameda.
09.2021Loris
Terrible customer service especially Monique who gave me wrong information and sold me free line with SE phone half a price on thanksgiving day. I saw my bill that T-Mobile charge me $50 more. I went on Saturday and talked to Monique. She said you have the cancel the line and pay full price of phone. I did not believe that this is the same person. I said do you remember me? She said yes but unfortunately you are not eligible for free line and I cant help you. I was shocked and asked her call your manager to fix it. She refused and I was on T-Mobile line for one hour and thirty eight minutes. Finally after four hours talking with customer service he recommend me send back the phone. That’s very very frustrating experience for me with this store located on 105 E Alameda.
09.2021Loris
Terrible customer service especially Monique who gave me wrong information and sold me free line with SE phone half a price on thanksgiving day. I saw my bill that T-Mobile charge me $50 more. I went on Saturday and talked to Monique. She said you have the cancel the line and pay full price of phone. I did not believe that this is the same person. I said do you remember me? She said yes but unfortunately you are not eligible for free line and I cant help you. I was shocked and asked her call your manager to fix it. She refused and I was on T-Mobile line for one hour and thirty eight minutes. Finally after four hours talking with customer service he recommend me send back the phone. That’s very very frustrating experience for me with this store located on 105 E Alameda.
09.2021Loris
Terrible customer service especially Monique who gave me wrong information and sold me free line with SE phone half a price on thanksgiving day. I saw my bill that T-Mobile charge me $50 more. I went on Saturday and talked to Monique. She said you have the cancel the line and pay full price of phone. I did not believe that this is the same person. I said do you remember me? She said yes but unfortunately you are not eligible for free line and I cant help you. I was shocked and asked her call your manager to fix it. She refused and I was on T-Mobile line for one hour and thirty eight minutes. Finally after four hours talking with customer service he recommend me send back the phone. That’s very very frustrating experience for me with this store located on 105 E Alameda.
09.2021