cell phone store
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Verizon Authorized Retailer - GoWireless in Campbell (990 E Hamilton Ave Ste B, CA 95008)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - GoWireless is located in Campbell (California state) on the street of 990 E Hamilton Ave Ste B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14085580888. You can get more information from their website: https://victra.com/stores/ca-campbell-hamilton-990?y_source=1_MzIyODE1MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - GoWireless quickly are 37.293855, -121.932323. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - GoWireless.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Rahel
The older employees were great! The new girl is mean. And plus was forced to open the door even tho it was 10 🤦♀️
08.2022Rahel
The older employees were great! The new girl is mean. And plus was forced to open the door even tho it was 10 🤦♀️
08.2022Rahel
The older employees were great! The new girl is mean. And plus was forced to open the door even tho it was 10 🤦♀️
08.2022Rahel
The older employees were great! The new girl is mean. And plus was forced to open the door even tho it was 10 🤦♀️
08.2022Carol
After a terrible experience at another Victra retailer I visited this store and had a really great professional service person who helped me with my phoneproblem quickly and professionally. Then sold me what I needed. My new go to for Verizon services. Really a good store. They care about customer service.
07.2022Carol
After a terrible experience at another Victra retailer I visited this store and had a really great professional service person who helped me with my phoneproblem quickly and professionally. Then sold me what I needed. My new go to for Verizon services. Really a good store. They care about customer service.
07.2022Carol
After a terrible experience at another Victra retailer I visited this store and had a really great professional service person who helped me with my phoneproblem quickly and professionally. Then sold me what I needed. My new go to for Verizon services. Really a good store. They care about customer service.
07.2022Carol
After a terrible experience at another Victra retailer I visited this store and had a really great professional service person who helped me with my phoneproblem quickly and professionally. Then sold me what I needed. My new go to for Verizon services. Really a good store. They care about customer service.
07.2022Jay
Michaela was great and super helpful. I came in with a broke phone and list of other issues and she was able to work to get me out the door with a phone and my business back on track.
06.2022James
Michaela was so friendly and helpful. She made my experience upgrading phones a smooth and fast one. Very glad that I stopped by this location.
06.2022Jay
Michaela was great and super helpful. I came in with a broke phone and list of other issues and she was able to work to get me out the door with a phone and my business back on track.
06.2022James
Michaela was so friendly and helpful. She made my experience upgrading phones a smooth and fast one. Very glad that I stopped by this location.
06.2022Jay
Michaela was great and super helpful. I came in with a broke phone and list of other issues and she was able to work to get me out the door with a phone and my business back on track.
06.2022Jay
Michaela was great and super helpful. I came in with a broke phone and list of other issues and she was able to work to get me out the door with a phone and my business back on track.
06.2022James
Michaela was so friendly and helpful. She made my experience upgrading phones a smooth and fast one. Very glad that I stopped by this location.
06.2022James
Michaela was so friendly and helpful. She made my experience upgrading phones a smooth and fast one. Very glad that I stopped by this location.
06.2022Kelton
Woman working was extremely rude to the point of me leaving. Refused to help me activate my new iPhone. Would not recommend this location. Woman working should honestly find a non retail job. My experience was that bad.
10.2021Kelton
Woman working was extremely rude to the point of me leaving. Refused to help me activate my new iPhone. Would not recommend this location. Woman working should honestly find a non retail job. My experience was that bad.
10.2021Kelton
Woman working was extremely rude to the point of me leaving. Refused to help me activate my new iPhone. Would not recommend this location. Woman working should honestly find a non retail job. My experience was that bad.
10.2021Kelton
Woman working was extremely rude to the point of me leaving. Refused to help me activate my new iPhone. Would not recommend this location. Woman working should honestly find a non retail job. My experience was that bad.
10.2021Quyen
Rasha is very friendly, tech savvy, and professional. She was also very patient. She carefully explained to me how to use my new phone and how the new data GB function. In addition, There were different times that I had come with other issue with my phone plan. Like wonder woman, she solved all my problem. If you ever feel lost and need help go to Rasha.
08.2021Stephanie
Shout out to Dominic for being the WORST employee to have ever helped me at this location. My iPhone 11 Pro Max decided not to turn on one morning so I went to this location and Dominic assisted me in getting a new phone. Everything was fine and dandy until the new bill came. This dude not only changed our plan to a higher one without my knowledge but also added a line, added SEVEN add on features and signed us up for additional protections all with zero authorization from me. So now our normal $192 phone bill is now $308. Absolutely ridiculous!!
08.2021Jaime
Stay away from this location! Their managers name is Rasha and she will straight up lie to you. When you're making a purchase they're super nice but then when you come in for anything they just tell you to call a phone #. Once your sale is complete they are also done with you. I purchased the a screen protector she said i can come in and get it replaced anytime and they would do it for me no charge i went in today and they didn't have a screen protector and then she tried to charge me for it. She didn't care just said sorry that you're confused I'll cancel the screen protector. I emailed the district manager about the behaviors and I still have not gotten a response. Do yourself a favor and don't come here
08.2021Abnet
I got tired of Tmobile and was looking around for a good service and a good customer service, and while I was shopping at this location I decided to get it done right away bc of the great experience with Rasha she is very sweet heart . Thank you.
08.2021Quyen
Rasha is very friendly, tech savvy, and professional. She was also very patient. She carefully explained to me how to use my new phone and how the new data GB function. In addition, There were different times that I had come with other issue with my phone plan. Like wonder woman, she solved all my problem. If you ever feel lost and need help go to Rasha.
08.2021Stephanie
Shout out to Dominic for being the WORST employee to have ever helped me at this location. My iPhone 11 Pro Max decided not to turn on one morning so I went to this location and Dominic assisted me in getting a new phone. Everything was fine and dandy until the new bill came. This dude not only changed our plan to a higher one without my knowledge but also added a line, added SEVEN add on features and signed us up for additional protections all with zero authorization from me. So now our normal $192 phone bill is now $308. Absolutely ridiculous!!
08.2021Jaime
Stay away from this location! Their managers name is Rasha and she will straight up lie to you. When you're making a purchase they're super nice but then when you come in for anything they just tell you to call a phone #. Once your sale is complete they are also done with you. I purchased the a screen protector she said i can come in and get it replaced anytime and they would do it for me no charge i went in today and they didn't have a screen protector and then she tried to charge me for it. She didn't care just said sorry that you're confused I'll cancel the screen protector. I emailed the district manager about the behaviors and I still have not gotten a response. Do yourself a favor and don't come here
08.2021Abnet
I got tired of Tmobile and was looking around for a good service and a good customer service, and while I was shopping at this location I decided to get it done right away bc of the great experience with Rasha she is very sweet heart . Thank you.
08.2021Quyen
Rasha is very friendly, tech savvy, and professional. She was also very patient. She carefully explained to me how to use my new phone and how the new data GB function. In addition, There were different times that I had come with other issue with my phone plan. Like wonder woman, she solved all my problem. If you ever feel lost and need help go to Rasha.
08.2021Stephanie
Shout out to Dominic for being the WORST employee to have ever helped me at this location. My iPhone 11 Pro Max decided not to turn on one morning so I went to this location and Dominic assisted me in getting a new phone. Everything was fine and dandy until the new bill came. This dude not only changed our plan to a higher one without my knowledge but also added a line, added SEVEN add on features and signed us up for additional protections all with zero authorization from me. So now our normal $192 phone bill is now $308. Absolutely ridiculous!!
08.2021Quyen
Rasha is very friendly, tech savvy, and professional. She was also very patient. She carefully explained to me how to use my new phone and how the new data GB function. In addition, There were different times that I had come with other issue with my phone plan. Like wonder woman, she solved all my problem. If you ever feel lost and need help go to Rasha.
08.2021Jaime
Stay away from this location! Their managers name is Rasha and she will straight up lie to you. When you're making a purchase they're super nice but then when you come in for anything they just tell you to call a phone #. Once your sale is complete they are also done with you. I purchased the a screen protector she said i can come in and get it replaced anytime and they would do it for me no charge i went in today and they didn't have a screen protector and then she tried to charge me for it. She didn't care just said sorry that you're confused I'll cancel the screen protector. I emailed the district manager about the behaviors and I still have not gotten a response. Do yourself a favor and don't come here
08.2021Stephanie
Shout out to Dominic for being the WORST employee to have ever helped me at this location. My iPhone 11 Pro Max decided not to turn on one morning so I went to this location and Dominic assisted me in getting a new phone. Everything was fine and dandy until the new bill came. This dude not only changed our plan to a higher one without my knowledge but also added a line, added SEVEN add on features and signed us up for additional protections all with zero authorization from me. So now our normal $192 phone bill is now $308. Absolutely ridiculous!!
08.2021Jaime
Stay away from this location! Their managers name is Rasha and she will straight up lie to you. When you're making a purchase they're super nice but then when you come in for anything they just tell you to call a phone #. Once your sale is complete they are also done with you. I purchased the a screen protector she said i can come in and get it replaced anytime and they would do it for me no charge i went in today and they didn't have a screen protector and then she tried to charge me for it. She didn't care just said sorry that you're confused I'll cancel the screen protector. I emailed the district manager about the behaviors and I still have not gotten a response. Do yourself a favor and don't come here
08.2021Abnet
I got tired of Tmobile and was looking around for a good service and a good customer service, and while I was shopping at this location I decided to get it done right away bc of the great experience with Rasha she is very sweet heart . Thank you.
08.2021Abnet
I got tired of Tmobile and was looking around for a good service and a good customer service, and while I was shopping at this location I decided to get it done right away bc of the great experience with Rasha she is very sweet heart . Thank you.
08.2021Jen
Went in this morning (4th of July) to buy a phone because my phone crashed yesterday and I wanted to replace it quickly. Store was nice and clean, but the rep working was incredibly slow. I understand the frustration of working on holidays as I worked in retail for many years and had to do the same, but it seemed like she didn't really want to help us. She was helping someone when we entered (10:40) and was already in the process of ringing him up. There was one other customer ahead of us. While we waited, 3 or 4 more customers entered. Not one of us were greeted and we all stood awkwardly. By the time we left, it was 11:15 and she was still working with the first customer, slowly cleaning his phone screen. He even awkwardly looked around at everyone like he was sorry. I realize that these things can take time, but this seemed deliberate. I was totally ready to purchase a new phone too. Very disappointing. Also, Google listed the opening time as 11 and had it been correct, I would have been there at 10 when it actually opened...
08.2020Jen
Went in this morning (4th of July) to buy a phone because my phone crashed yesterday and I wanted to replace it quickly. Store was nice and clean, but the rep working was incredibly slow. I understand the frustration of working on holidays as I worked in retail for many years and had to do the same, but it seemed like she didn't really want to help us. She was helping someone when we entered (10:40) and was already in the process of ringing him up. There was one other customer ahead of us. While we waited, 3 or 4 more customers entered. Not one of us were greeted and we all stood awkwardly. By the time we left, it was 11:15 and she was still working with the first customer, slowly cleaning his phone screen. He even awkwardly looked around at everyone like he was sorry. I realize that these things can take time, but this seemed deliberate. I was totally ready to purchase a new phone too. Very disappointing. Also, Google listed the opening time as 11 and had it been correct, I would have been there at 10 when it actually opened...
08.2020Jen
Went in this morning (4th of July) to buy a phone because my phone crashed yesterday and I wanted to replace it quickly. Store was nice and clean, but the rep working was incredibly slow. I understand the frustration of working on holidays as I worked in retail for many years and had to do the same, but it seemed like she didn't really want to help us. She was helping someone when we entered (10:40) and was already in the process of ringing him up. There was one other customer ahead of us. While we waited, 3 or 4 more customers entered. Not one of us were greeted and we all stood awkwardly. By the time we left, it was 11:15 and she was still working with the first customer, slowly cleaning his phone screen. He even awkwardly looked around at everyone like he was sorry. I realize that these things can take time, but this seemed deliberate. I was totally ready to purchase a new phone too. Very disappointing. Also, Google listed the opening time as 11 and had it been correct, I would have been there at 10 when it actually opened...
08.2020Jen
Went in this morning (4th of July) to buy a phone because my phone crashed yesterday and I wanted to replace it quickly. Store was nice and clean, but the rep working was incredibly slow. I understand the frustration of working on holidays as I worked in retail for many years and had to do the same, but it seemed like she didn't really want to help us. She was helping someone when we entered (10:40) and was already in the process of ringing him up. There was one other customer ahead of us. While we waited, 3 or 4 more customers entered. Not one of us were greeted and we all stood awkwardly. By the time we left, it was 11:15 and she was still working with the first customer, slowly cleaning his phone screen. He even awkwardly looked around at everyone like he was sorry. I realize that these things can take time, but this seemed deliberate. I was totally ready to purchase a new phone too. Very disappointing. Also, Google listed the opening time as 11 and had it been correct, I would have been there at 10 when it actually opened...
08.2020