auto repair shop
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Scott's Affordable Car Care & Fast Lube in Citrus Heights (8013 Arcadia Dr, CA 95610)
About:
Scott's Affordable Car Care & Fast Lube is located in Citrus Heights (California state) on the street of 8013 Arcadia Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19167210406. You can get more information from their website: http://scottsautorepairshop.com/. The coordinates that you can use in navigation applications to get to find Scott's Affordable Car Care & Fast Lube quickly are 38.679713, -121.266789. Scroll down to find out opening hours, reviews and other important information about Scott's Affordable Car Care & Fast Lube.
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Show menuAvailable amenities
Crowd
- LGBTQ+ friendly
Amenities
- Gender-neutral toilets
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Sean
On the same day of service completion and after the shop claimed my daughter’s car had been fixed, it broke down on the freeway for the same reason. I called the shop to let them know my daughter is stuck on the side of the freeway in her car, they never returned my call even days after I notified them. They charged me hundreds of dollars and didn’t even fix the problem or care to take responsibility for their mistake!! Awful experience
09.2022Crystal
This shop is really good and the customer service is great and these guys really stand behind their work.
09.2022Chris
Scott's is professional and friendly. Staff is happy to explain the issues with your vehicle so you can make an informed service decision.
07.2022James
Dude with long hair and mustache was rude as heck, really bad customer service from him, other guy in office was good and helpful
05.2022steve
They have a great team working here. There have great service and very fair on your cost. I have recommended this place to all my friends and family. Keep on doing the great you do
03.2022WC
Came at the recommendation of my friend, got an oil change. They were transparent about why it would cost what it did, and were very quick. My major issue with them was that nobody was wearing a mask. Maybe it's not an issue for most people, but I have health issues as it is. Editing (very long) post service to add that they said they could not change my filter but charged the full amount for an oil change, which I wasn't too happy about. Had to go to another shop to actually have the filter changed and because of this pay for a second oil change. I'm sure they're fine, but my brand new car 100% did not have a broken oil filter cover that was impossible to remove.
03.2022Ed
I'm been going to Scott Affordable Car Care for a few years now. I had the oil changed today and the technician called to let me know that the air filter needed replacing. I gave them the OK and the total was less than $60. Their service is always friendly and courteous and I would highly recommend this business for all of your auto repair needs!
02.2022Patricia
Gave myself an early Christmas gift by getting my crazy oil leak fixed. Found out the motor mount had been severely ruined as well. These guys finished the messiest job ahead of schedule and I really liked their energy. She sounds and feels like a whole new Betsy. Plus it ended up being cheaper than I was originally quoted. I'm super excited and I think I will be back in the future. Thanks again!! 👍
01.2022Meg
This was our shop to use for oil changes for the last six years up until today. The last few trips we have made have been made have been absolutely miserable. We have been turned away due to staffing even though we have an infant with us and it is not easy to get to the location. Today we were told it would would take an hour for an oil change and upon returning an hour and a half later, were told there were still several cars in front of us. They did not call to tell us they were running behind. Just very unprofessional overall and you have lost a customer for life and as many people as we can convince to not use this shop. Service: Oil change
01.2022Bad
I really wanted to like this place. I have two cars and was hoping to have one stop shop for my oil changes and other repairs. Unfortunately while this place is cheap so is the service. In more than one occasion... they forgot to close the coolant cap, in another they forgot to attach all the screws, in another they forgot to put the engine cover back on. They offer free car rotations, but their platforms are always busy when you ask so just don't ask. One time they admitted fault and took 50% liability, other times they denied they had caused any issue... The cashier personnel is great and professional, but the owner is just unethical, and quality controls are mediocre. I may try the service in the future but for now I need a break because the lack of quality controls cost me more than what I saved by using this shop. A word to the owner. Please stop trying justifying yourself every time you get a bad review, focus on making your shop better, improve quality controls and take responsibility when your staff makes mistakes. Nobody is perfect, but trying to save your face when you cannot, make you loose it. I hope you will get 5 stars, but because of your poor work ethic and lack of quality controls you only get 2 from me. Hope you can hear this critique is for your own good. Happy customers come back, not so happy customers do not, and for now I am a not so happy customer. Services: General repairs & maintenance, Oil change
10.2021