pharmacy
Closed Now
Cottonwood Drug in Cottonwood (20635 Gas Point Rd, CA 96022)
About:
Cottonwood Drug is located in Cottonwood (California state) on the street of 20635 Gas Point Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1530-347-3721. You can get more information from their website: https://pharmacyalternatives.com/cottonwood/. The coordinates that you can use in navigation applications to get to find Cottonwood Drug quickly are 40.388134, -122.287821. Scroll down to find out opening hours, reviews and other important information about Cottonwood Drug.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store shopping
Linda
Everyone at Cottonwood drugs are always so helpful and kind. They go the extra mile in any way they can to help. Absolutely love this pharmacy. I will never go anywhere else ever. Melissa, Fritzie , Charlie, Amanda and Greg are all such great humans and they are prime examples of great customer service and human kindness. Thank you all for the great job you do!
12.2021cheyenne
horrible customer service. very very rude. a few of them are respectful but there’s one lady whose super rude to everyone. don’t even seem like she enjoys her job.
11.2021Tayler
I can scan them the front and back of my insurance card to make it easier since the hours on their website are incorrect and they close at 5 PM and not 6 PM as I get off work at 5 PM and work 20 minutes away. I left work early to ensure i could get there in time. I made sure to send over everything needed and even called to confirm that they had received it so it would be ready by the time I got there which was 15 minutes before they closed. when I went to pick up my prescription they then told me that I was not in their system and my prescription was not ready to be filled so I had to come back tomorrow after explaining to them that I already spoken to somebody and confirmed that they had my new info on file and filled my prescription. I told them I work full-time and cannot come back in the morning if it was possible to complete this by today. they seemed super frustrated because it was five minutes after 5 PM but as a pharmacy technician it is your job duty to get people their prescriptions when promised. One of the ladies was very understanding and made sure to get it filled for me. as I was waiting a younger lady came up and said she knew that they were closed but her father's insulin had run out and he could die without it all she wanted to do was check and make sure that her daughter had grabbed it earlier and they refused service to her because they were "closed". Not very sympathetic as a pharmacy tech I would say. finally after waiting my prescription was ready they decide to ring me up for $89 when my prescription has never been more than 25 bucks and when I tried to explain to her that it should not be that expensive she just gave me more attitude and rolled her eyes. she rescan my prescription and it totaled to $25 even....as it should be. and I just got more attitude when I told them thank you I appreciate it. Definitely will not be returning and will not refer anyone there again. The one lady was sweet and understanding but as for the others working, it seemed like they just wanted to go home. I cannot count how many times i have had to stay late at work for people, but you don't see me being rude to them. It's called customer service and doing YOUR job.
11.2020Dee
They never answer the phone. The elderly male pharmacist is not only rude but doesn't know about dangerous medication side effects. They really do not even try to help and lie about contacting your doctor. Tried to charge us 3 x the amount for our sons medication than they originally quoted us. The reason we had to pay for it in the first place is because they are very disorganized and weren't sure if the authorization was sent to the insurance or not.
11.2020Connie
The hours posted is wrong. They close 15min earlier than they say. The lady was rude and told my husband he had to come back tomorrow. We will be changing pharmacies as this is not the first bad experience with this place. I truly miss ferrys and wish they were still open. Update your hours because people who work count on accurate information.
11.2020Amaya
I have been out of medications for almost a week. It started with this pharmacy saying they sent a refill request but they didn't. Now I was on hold 20 minutes. Then I went to call again and no one answered. I tried to call multiple times. This is ridiculous. I have severe bipolar disorder so I'm not supposed to miss a single day and I'm going through terribly painful withdrawal right now because of your mistakes.
11.2020Crystal
OMG... the very worst pharmacy I have ever dealt with. Tried toTransfer meds from riteaid.was left on hold as much as a hour & finally went down there. So very rude & refused to help me.Riteaid head Corp said they looked at my scripts again & for the 4th or more times said they transferred meds to cottonwood drug.So my doctors office got involved AGAIN....now waiting to see if they will fill. I am out of some critical meds. Don't know what to do now. All I know is will not be using them again. Would rather go back to riteaid. Terrible people! Told me to stop calling them. So now what?
11.2020John
Love that this place is local but unfortunately we won't be going back. Dropped off my wife's prescription in the morning right when they opened at 9:05 a.m. , didnt mind they opened late. Worked all day and knew i was going to be cutting it close getting there before 6 when they closed so i called to let them know i was cutting it close. Got there right at 6 and they had already closed up. Asked if i could at least get the paper back so i could filled prescription at another place because we were headed out of town for a trip. Was told by the worker that there was nothing she could do for me because she had already clocked out. Very unprofessional and will be going somewhere else from now on.
11.2019Douglas
Cottonwood closed door pharmacy is awesome. My loved one needs long term medication and cwd closed door is the place to go. No other pharmacy has ever come close to their excellent customer service and genuine care for their customers. They are all quick to help and answer any questions you have. I highly recommend them for anyone who needs long-term medication care. Extremely knowledgeable on psychotropic medications and the coordination of the meds, refills, blood draws, etc.
11.2017Sarah
If you do not need your prescription or refills in a timely manner this place is perfect! If you love to be lied to and wait for days for a prescription or like a pharmacy that loses your prescriptions does not check their fax machine and gives no warning about excessive closing times this place is the place for you! Now for all of you normal people i recommend any other pharmacy even the big name pharmacies like rite aid care more about their customers than this place!
11.2016