cell phone store
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Metro by T-Mobile in El Cajon (903 Broadway, CA 92021)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in El Cajon (California state) on the street of 903 Broadway. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1619-447-2700. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10233514. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 32.807332, -116.950816. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
Are the opening hours of Metro by T-Mobile up to date?
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Metro by T-Mobile is my place. Can I manage it?
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Patricia
Great guys in there but was just as stumped as every other store,how to fix my issues.
10.2022Lauryn
Customer service was very nice and didn't have to wait in line.
08.2022Darren
Very polite and helped with all my needs !
07.2022Barry
Came here to get a phone and I was extremely happy with their service Lili and Daniel helped me out God bless you all!
03.2022rania
I went today guy who helped me was very nice, but after one hour and half went again only girl she was there she was very rude to me. she wanted to charge me again I told her I was here just one hour and half guy helped me and charged me I showed her the amount, of course when I was right she couldn’t say nothing she wanted me to leave quickly and I was still using my phones to see if problem solve, she said your ready to go, also she was on the phone and ignore the customer very bad customer service. I’ve been 10 years with metro PCS I went many locations always I was satisfied, but not today in this location. Also I own business Am business owner For years I never ever ignore my customers, or rush tell them you can go kick them out of the store no matter what. When I said ok now my phone is working thank you she didn’t reply say your welcome or have nice day seriously unprofessional.
10.2021Jessica
If I can literally give this store zero stars I would. First of all the store was packed and nobody greeted us when we walked in but we made the exception with the fact that As I mentioned, the store being packed and then nobody sanitized after any customers. Both girls looked like they did not even want to be at work and turns out one was the manager and I only know Because I asked to speak with one. We went in so my mom can get her upgrade she’s been a loyal customer for several years and the “manager” was rude and kept using the phrase “like I said” continuously. Almost as if she was frustrated to do her freaking job!! Annoyed with my elder moms questions and concerns regarding transferring contacts and photos and she was no help at all!! It’s so sad I will never come back to this location I might just have her join my plan with at&t !! DONT LET YOUR ELDER FAMILY MEMBERS GO HERE ALONE! They will be rude and give them the boot!! Get better management metro!
10.2021Gary
Alex was great! Helped me get a tablet for my son. I saved a lot of money..... So I this is a second review. Alex was awesome again. I appreciate when a place of business remembers me by name. I had a problem with my tablet. My 4yr old broke the charging port. Alex helped me in getting another one. And he gave me a great deal. 5 stars again!!!!
10.2021Sophia
Brianna was very helpful and she got all new phones for my family. I highly recommend going to this location if you need new phones for you or your family. She helped with putting the phones together and getting everything set up.
10.2021Souljah
Ask for Brianna when you get it she is very respectful and 10/10 when it comes to professionalism. I bought i brand new phone and I love. She was fast and effective should be promoted to manager already!
10.2020Christopher
I came here some time last year. Added my nephew to my account. Walked out went home saw their was extra $27 in fees from add on that were added to my account that I never added on. Fast forward to 06/09/2019 I Port my number over to get service and a free phone. Same girl who helped me out last year helped me out again. She automatically put me on the $60 plan with out asking what plan I wanted. So I figure all I'm paying for is $60 which is fine. Looked at the text messages from metro welcoming me etc and saw the $70 is due every month on the 8th.. called metro said why $70. They said a $10 security feature was added on. Once again this girl added something to my account with out me knowing. As long as the girl who was working the morning of sunday 06/09/2019 is still their I'll never be customer at that store again. It's B.S this person is adding stuff to my account with out asking me.
10.2019