cell phone store
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T-Mobile in Fairfield (1630 Gateway Blvd Ste D, CA 94533)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Fairfield (California state) on the street of 1630 Gateway Blvd Ste D. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17074282200. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-fairfield-ca-94533-2sbg?utm_source=google&utm_medium=lastmile&utm_campaign=2SBG. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 38.259629, -122.058772. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Carolyn
They really want you to get your best one phone that you would enjoy and that says a lot they don't try to put a sale on you.
05.2022james
Picked up replacement phone. Staff was helpful , friendly and went out of their way to set up new phone. Thanks!
04.2022Montie
Edward W. Is my go-to person whenever I need assistance. In my 25 +yrs with Sprint, I have not received as much-loved respect/attention that He has given me. He's very knowledgeable about all products, patient, professional and gives good advice.I wait for his assistance when he is available.
08.2021Joy
I am a Sprint customer(Sprint is now a part of T-Mobile) and I was having a big problem with my iPhone 12Pro. My texting app kept freezing and people were not receiving my texts. I spent 3 hours with Apple support, via chat, and they couldn’t figure out my issue. Sprint chat support couldn’t seem to help either. I went to the T-Mobile/Sprint Fairfield location. First Seth was there to greet me and was very kind and understanding. But I needed my issue fixed. He immediately jumped on it. Seth, Edward and Jessie are troubleshooters like I hadn’t seen before. The technical support I received was of the highest caliber! I have had quite a few technical issues with iPhones in the past decade, so I know how to troubleshoot iPhones. Seth went above and beyond and even helped make me an appointment with the Apple store to get my new iPhone warranty replacement. The Apple support was no help and kept asking me do things to troubleshoot that had nothing to do with my issues. The Fairfield T-Mobile technical support team made Apple’s support look like child’s play. The Fairfield T-Moble technical support team worked fast and got down to business! In the end my iPhone was damaged and under warranty. I received a new iPhone 12pro. Seth, Edward and Jessie helped troubleshoot my other texting issue and they all three are brilliant! My iCloud account was the culprit in people not receiving my texts. There was either something wrong with my iCloud account, as if it was blocked, although Apple claims there was no block. Or I had way too many text messages in my phone’s storage. Either way, I set up a new iCloud and then everything worked!
08.2021Anthony
Called to ask if I could have my phone repaired and made sure the part was available. Drove an hour + to get told i have water damage and my only option is to call Asurion and pay a deductible, or upgrade. I can tell they just want to make sales and not help their customers. Whatever the problem is with my phone, existing water damage isn't affecting it. It's the broken screen that's affecting it and these guys only wanted to push an upgrade on me.
08.2021Holly
Mykell was very helpful in resolving the issues with my sim card not working after receiving a replacement phone from apple. Super grateful for the outstanding customer service and professionalism. Will definitely come back to this location for help!
08.2021amandamay729
Valeria was super sweet and patient with all my phone issues. Cell phone companies are not my favorite places to deal with but she was super helpful. The little sprint stores are awful. This one was great from the second i went in. She explained everything to a T. Sprint over the phone is a joke. If you need help fixing sprint errors from calling the 800 number go to this store. Thank you valeria!
08.2021Haley
Kevin & Jeremy give some A1 customer service. I'd donate a kidney to them if they ever needed it- that's how impressed I was by their knowledge and patience. 10/10 would buy another phone here again.
08.2021mari
Costumer service from some people are nice but others are rude and I have to wait 2 1/2 hours to gel helped and they weren't able to help me to unlock my phone, not even at costumer service by phone I have this issue for almost 3 weeks and nothing is resolved I will never go back to sprint ever. Horrible experienced and no one to help.
08.2020joshua
Excellent I went in to get my phone checked out on speed he fixed the problem than sold me on this new nanotech screen protector excellent
08.2019