cell phone store
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AT&T Store in Irvine (6328 Irvine Blvd Suite 1500 - 1, CA 92620)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Irvine (California state) on the street of 6328 Irvine Blvd Suite 1500 - 1. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1949-559-1457. You can get more information from their website: https://www.att.com/stores/california/irvine/26?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 33.696095, -117.740890. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Zhassulan
Good service and kind staff. Especially thanks for Joanna! My whole family chose AT&T. I hope we will like it
09.2022Tony
Aime was terrific—A+ excellent customer service in getting us set up with three new phones. We are switching from Verizon from more than twenty years.
06.2022Gaby
Chris went out of his way to help us with a screen protector. We had been to our local store 7 times and they failed to put on a screen protector and dismissed us after all the trouble they put us through. Chris treated us with so much kindness.AT&T is lucky to have him.
04.2022Jen
Tristan was very nice and helpful! He not try to oversell and was very straightforward. He even saved me money by finding me an employee discount! I would definitely come back to this branch and hope to have Tristan assist me next time.
02.2022Jim
I have issues with porting my T-Mobile account over the phone with an AT&T customer service so I decided to fix these issues by going in to this branch. I was greeted by Jarem AT&T rep at the store immediately. We sat down and I explained my situation with AT&T salesman at Sam Club that have originally had signed me up. He quickly realized that there were many issues from that transaction. So to help he goes beyond his way to give me a better family plan which helped me save money from the original transaction with Sam Club. If you’re looking to save time, headache and money don’t hesitate to come to this branch first. Thanks, Jarem!
02.2022BRIAN
Love the store, been there many years. This is the best team and service I have ever experienced. This is a dream team. Everyone is so willing to help. Worth coming by as they really take good care of you. This is after having been to many other stores, including Verizon. Online promotion looks attractive but when you have problem. They are gone. Meanwhile, at the Irvine Woodbury store, they stand by you all the way before, during and after your purchase.
02.2022Megan
My father was attempting to cancel 2 phone lines on our account, and was advised by customer service via phone that he needed to go to a store with the primary account holder (me) in order to complete this. This was inconvenient for us, as I had to drive from LA to Irvine to be there, so you can imagine our frustration when we get to the store and an associate named John rudely dismisses us, saying that they "don't do cancellations in store." He did not offer to help us with the process or explain anything at all (he even began to walk away from us, even though we clearly were asking for help) and when my father (who is 69 years old) and I expressed frustration, he acted like a victim and proceeded to be even more dismissive and rude to us. The manager (I didn't get his name) then finally came out of the back room, and also rudely dismissed our issue and acted like a victim. There were at least 6 male employees standing around the store (doing nothing) and no other customers. Not one of them offered us assistance. This does not seem like a professional establishment at all, more like a bunch of guys hanging out. If wrong information is given over the phone, your store staff needs to do a better job at facilitating customers who come in with similar inquiries. It was pitiful service. This experience was a huge disappointment and waste of time.
01.2022Tawny
I cannot say enough about the customer service at this location. I have been coming here for two years and my interactions with the staff are always memorable. I have been assisted by Jackson, Cheng , Amy and the manager Yvette. What kindness and hospitality they show to each and every guest. They are always quick to greet and go out of their way to help all who enter their doors. We will keep coming to this location. We love the energy here. Thank you. Sincerely : Tawny
10.2021Kitsune
Came in to look at plans for a temporary phone plans for my mother. Joel was able to present multiple options and was constantly on the lookout for any discounts I might qualify for. I didn't purchase an additional plan today as I need to get the phone first but he still helped me add my company discount to my phone bill. Excellent customer service.
10.2021Lizza
Art, Aimee and Yesenia have all helped at this store. All three of them have helped me so much with all of my phone issues. They were all very patient with me, and they all rendered excellent customer service, being very respectful and showing genuine concern for all of my needs. I’ve been coming to this store for all of my iPhone upgrades since forever and I will continue doing that for as long as this location is open. Art, Aimee and Yesenia please continue doing what you’re doing. I am one very satisfied AT&T customer. Cheers!
10.2021