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Toyota Service in Novato (115 Vintage Way, CA 94945)
About:
Service and Parts departments located within the Novato Toyota dealership.
Toyota Service is located in Novato (California state) on the street of 115 Vintage Way. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14158973191. You can get more information from their website: https://www.novatotoyota.com/toyota-service-in-novato-ca. The coordinates that you can use in navigation applications to get to find Toyota Service quickly are 38.092719, -122.556589. Scroll down to find out opening hours, reviews and other important information about Toyota Service.
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Available amenities
Crowd
- LGBTQ+ friendly
Planning
- amenities.planning.requires_appointments
- Appointments recommended
Amenities
- Gender-neutral toilets
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Charles
Spoke with parts. They said they would order a part and it would be there in 2 days. I arrived at the dealer in 2 days later to pick up said part. Part was not there and there was no record the part was ever ordered. Had to order the part again and wait 3 more days. Don't waste your time with these guys. They don't care about their customers. 12/28/21 - update. I reached out to Todd (the owner who replied to my review) weeks ago at his request so he could "make things right" but never heard back. I believe his response to my original message was just an attempt to save face for those reading reviews. We purchased our third car from this dealer a couple years back but have decided to no longer support them moving forward. We have been using Toyota Marin in San rafael for service, parts and our latest vehicle purchase. They treat us well and don't play games. Highly recommended them.
01.2022Francie
I always have a great experience each time I service my vehicle. I was a tad frazzled today..fire engines coming from both outside lanes..traffic at a crawl..and raining..overturned vehicle in the 2nd lane of 101NB..called in and Pablo answered.. I said I might be late and he was very concerned. I made it in and Robin took good care of me. Very professional staff and always helpful. As I was getting into my vehicle, a staff guy came up to me and said he had to show me a pix of his cat (who adopted HIM) He resembled my cat..Robin had shown him my cat key chain. I guess it was unusual. I showed him my cat key chain was in fact a protection advice.. You place your two fingers into the eyes, form a knuckle and the ears are sharp enough to gouge a person's eyes out. 😸 Very friendly staff. Mahalo for taking care of my car. I always feel safe driving it after a checkup.
09.2021Paula
They have proven their integrity to me when I called them for advice a few months ago and when I brought my Toyota to them for a service milestone. They did a wonderful job at the service.
09.2021Terri
Very much excellent service, My experience was very good, especially with the shuttle service. Good Job to Novato Toyota.
09.2021Bart
Been customer of Novato Toyota for a long time. Service has always been awesome!
09.2021