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FedEx Office Print & Ship Center in San Jose (5730 Cottle Rd Suite 140, CA 95123)
About:
FedEx Office in San Jose, CA provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
FedEx Office Print & Ship Center is located in San Jose (California state) on the street of 5730 Cottle Rd Suite 140. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14082252356. You can get more information from their website: https://local.fedex.com/en-us/ca/san-jose/office-5673?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT. The coordinates that you can use in navigation applications to get to find FedEx Office Print & Ship Center quickly are 37.248245, -121.802483. Scroll down to find out opening hours, reviews and other important information about FedEx Office Print & Ship Center.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
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Saad
Phenomenal service by Adam in this branch. Went above and beyond in every way. The Wayfair return labels span multiple pages which need to be taped before attaching to the boxes. This is something I should've done at home but he did it for me and even kindly refused my help. Amazing!!!
08.2022Saad
Phenomenal service by Adam in this branch. Went above and beyond in every way. The Wayfair return labels span multiple pages which need to be taped before attaching to the boxes. This is something I should've done at home but he did it for me and even kindly refused my help. Amazing!!!
08.2022Saad
Phenomenal service by Adam in this branch. Went above and beyond in every way. The Wayfair return labels span multiple pages which need to be taped before attaching to the boxes. This is something I should've done at home but he did it for me and even kindly refused my help. Amazing!!!
08.2022Albert
I don't think a FedEx location can just be closed for an hour in the middle of the day. came there at 2 and what I was that it was closed till 2:45. FedEx workers just decided to take a break in the middle of the day and close the location.
04.2022Albert
I don't think a FedEx location can just be closed for an hour in the middle of the day. came there at 2 and what I was that it was closed till 2:45. FedEx workers just decided to take a break in the middle of the day and close the location.
04.2022Albert
I don't think a FedEx location can just be closed for an hour in the middle of the day. came there at 2 and what I was that it was closed till 2:45. FedEx workers just decided to take a break in the middle of the day and close the location.
04.2022Anirban
They were courteous enough to call me and notify when one of my package was delivered to their location.
01.2022Anirban
They were courteous enough to call me and notify when one of my package was delivered to their location.
01.2022Anirban
They were courteous enough to call me and notify when one of my package was delivered to their location.
01.2022Myle
People here not willing to help you when you have problems in shipping address. They put restrictions on the delivery address but when we find out the address is wrong they are not willing to help you to correct it and they even give us wrong instructions to correct it. They are very very bad customer service plus they are not 24 hrs service so when we get this address problems the office suppose to help change the address is using Central time zone and this office is open too late to make it harder for us to fix the problem!
08.2021william
this is based off my interaction with one rep that i would avoid and another i would recommend. however i myself will use the shipping center in morgan hill. called in 4pm to ship out some work equipment, rep said 430 was the cut off. rushed in with our corporate account info and address ready. the associate mason greeted with the drop off or shipping line and when i approached and stated shipping and before i could ask him to type it in for me because i a) am not comfortable with writting due an injury and b) because i have 0 idea of how they clean the pens and counters between customers. he cut me off and was very curt. i still had issues. the women who ended up helping me wws polite and kind. she immediately understood and read it from my phone. mean while mason was more than willing to box up someone elses shipment for them and didnt not make them fill out a form. i feel like this persons customer service skills and perception of others is very much lacking.
08.2021Myle
People here not willing to help you when you have problems in shipping address. They put restrictions on the delivery address but when we find out the address is wrong they are not willing to help you to correct it and they even give us wrong instructions to correct it. They are very very bad customer service plus they are not 24 hrs service so when we get this address problems the office suppose to help change the address is using Central time zone and this office is open too late to make it harder for us to fix the problem!
08.2021william
this is based off my interaction with one rep that i would avoid and another i would recommend. however i myself will use the shipping center in morgan hill. called in 4pm to ship out some work equipment, rep said 430 was the cut off. rushed in with our corporate account info and address ready. the associate mason greeted with the drop off or shipping line and when i approached and stated shipping and before i could ask him to type it in for me because i a) am not comfortable with writting due an injury and b) because i have 0 idea of how they clean the pens and counters between customers. he cut me off and was very curt. i still had issues. the women who ended up helping me wws polite and kind. she immediately understood and read it from my phone. mean while mason was more than willing to box up someone elses shipment for them and didnt not make them fill out a form. i feel like this persons customer service skills and perception of others is very much lacking.
08.2021Myle
People here not willing to help you when you have problems in shipping address. They put restrictions on the delivery address but when we find out the address is wrong they are not willing to help you to correct it and they even give us wrong instructions to correct it. They are very very bad customer service plus they are not 24 hrs service so when we get this address problems the office suppose to help change the address is using Central time zone and this office is open too late to make it harder for us to fix the problem!
08.2021william
this is based off my interaction with one rep that i would avoid and another i would recommend. however i myself will use the shipping center in morgan hill. called in 4pm to ship out some work equipment, rep said 430 was the cut off. rushed in with our corporate account info and address ready. the associate mason greeted with the drop off or shipping line and when i approached and stated shipping and before i could ask him to type it in for me because i a) am not comfortable with writting due an injury and b) because i have 0 idea of how they clean the pens and counters between customers. he cut me off and was very curt. i still had issues. the women who ended up helping me wws polite and kind. she immediately understood and read it from my phone. mean while mason was more than willing to box up someone elses shipment for them and didnt not make them fill out a form. i feel like this persons customer service skills and perception of others is very much lacking.
08.2021Andyn79
I wouldn't know as this place is closed. They close early and sometimes only has a person working so lunch time maybe will be back sign. It just so happens that my encounters with this store maybe once I made it with they were open to drop off and at that they were friendly and nice. So yeah
08.2020Andyn79
I wouldn't know as this place is closed. They close early and sometimes only has a person working so lunch time maybe will be back sign. It just so happens that my encounters with this store maybe once I made it with they were open to drop off and at that they were friendly and nice. So yeah
08.2020Andyn79
I wouldn't know as this place is closed. They close early and sometimes only has a person working so lunch time maybe will be back sign. It just so happens that my encounters with this store maybe once I made it with they were open to drop off and at that they were friendly and nice. So yeah
08.2020Tim
I've only visited this location a couple times, so take this review under advisement. That said, I've found the service support to be very good. The two times that I visited, the people behind the counter knew what I needed and the optimal way to ship the packages I was sending. I would go back to this location again. Other than that, this location is fairly indifferentiable from other FedEx locations.
08.2019Tim
I've only visited this location a couple times, so take this review under advisement. That said, I've found the service support to be very good. The two times that I visited, the people behind the counter knew what I needed and the optimal way to ship the packages I was sending. I would go back to this location again. Other than that, this location is fairly indifferentiable from other FedEx locations.
08.2019Tim
I've only visited this location a couple times, so take this review under advisement. That said, I've found the service support to be very good. The two times that I visited, the people behind the counter knew what I needed and the optimal way to ship the packages I was sending. I would go back to this location again. Other than that, this location is fairly indifferentiable from other FedEx locations.
08.2019Andy
After just one delivery attempt they held my package at this FedEx office. I tried to p/u my package but because my new address is not on my DL they would not give me my package. Even though I have the door tag, an email from FedEx alerting me to p/u my package and I happen to have the same name as the recipient... BECAUSE I AM THE RECIPIENT!! Not to mention that my door tag is filled out incorrectly. It says both that they will make additional attempts and that the package is being held at the office. Which is it?! The guy behind the counter at the FedEx office could not have been less helpful. He simply hid behind policies, not for a minute trying to resolve my problem. FedEx doesn't offer solutions, they offer roadblocks. I called their 800# and was told that they could not give me the package and would not redeliver it. Unbelievable!! This package contains info critical to start a new hire who cannot start work without the info being held hostage by the FedEx team. I recommend you Ship UPS whenever possible. I am.
08.2018Douglas
SUMMARY: Excellent convenient FedEx store near my work with everything I need. Customer service is very friendly and personal. DETAILS: When it's important, I really like to ship it out FedEx. Fast. Reliable. Friendly. This little outlet is almost hidden in plain view. It's not very visible from the main street Cottle, and not that visible from the parking lot either. But, what a life saver! When I need to send it out and I absolutely cannot afford the package to be lost or delayed, I send it FedEx. Being very close to work, makes it a breeze. This FedEx has all the amenities of a FedEx/Kinkos, but just smaller. There's a couple of photocopy machines and a couple of computers to work on your graphics and print them out. I believe that it also takes printing orders as well, but best to check with them first. If you need packing supplies, then those too are available. What really impressed me about the FedEx is the level of service. Although I was only there a few times, the nice lady behind the counter remembered me and remembered what I sent and where it went. (I hope she never works for the IRS - <grin>.) Regardless, it's nice to be positively remembered, and I appreciate that level of customer service. Yes, this FedEx wins my business. Maybe it might win yours too.
08.2018Andy
After just one delivery attempt they held my package at this FedEx office. I tried to p/u my package but because my new address is not on my DL they would not give me my package. Even though I have the door tag, an email from FedEx alerting me to p/u my package and I happen to have the same name as the recipient... BECAUSE I AM THE RECIPIENT!! Not to mention that my door tag is filled out incorrectly. It says both that they will make additional attempts and that the package is being held at the office. Which is it?! The guy behind the counter at the FedEx office could not have been less helpful. He simply hid behind policies, not for a minute trying to resolve my problem. FedEx doesn't offer solutions, they offer roadblocks. I called their 800# and was told that they could not give me the package and would not redeliver it. Unbelievable!! This package contains info critical to start a new hire who cannot start work without the info being held hostage by the FedEx team. I recommend you Ship UPS whenever possible. I am.
08.2018Douglas
SUMMARY: Excellent convenient FedEx store near my work with everything I need. Customer service is very friendly and personal. DETAILS: When it's important, I really like to ship it out FedEx. Fast. Reliable. Friendly. This little outlet is almost hidden in plain view. It's not very visible from the main street Cottle, and not that visible from the parking lot either. But, what a life saver! When I need to send it out and I absolutely cannot afford the package to be lost or delayed, I send it FedEx. Being very close to work, makes it a breeze. This FedEx has all the amenities of a FedEx/Kinkos, but just smaller. There's a couple of photocopy machines and a couple of computers to work on your graphics and print them out. I believe that it also takes printing orders as well, but best to check with them first. If you need packing supplies, then those too are available. What really impressed me about the FedEx is the level of service. Although I was only there a few times, the nice lady behind the counter remembered me and remembered what I sent and where it went. (I hope she never works for the IRS - <grin>.) Regardless, it's nice to be positively remembered, and I appreciate that level of customer service. Yes, this FedEx wins my business. Maybe it might win yours too.
08.2018Andy
After just one delivery attempt they held my package at this FedEx office. I tried to p/u my package but because my new address is not on my DL they would not give me my package. Even though I have the door tag, an email from FedEx alerting me to p/u my package and I happen to have the same name as the recipient... BECAUSE I AM THE RECIPIENT!! Not to mention that my door tag is filled out incorrectly. It says both that they will make additional attempts and that the package is being held at the office. Which is it?! The guy behind the counter at the FedEx office could not have been less helpful. He simply hid behind policies, not for a minute trying to resolve my problem. FedEx doesn't offer solutions, they offer roadblocks. I called their 800# and was told that they could not give me the package and would not redeliver it. Unbelievable!! This package contains info critical to start a new hire who cannot start work without the info being held hostage by the FedEx team. I recommend you Ship UPS whenever possible. I am.
08.2018Douglas
SUMMARY: Excellent convenient FedEx store near my work with everything I need. Customer service is very friendly and personal. DETAILS: When it's important, I really like to ship it out FedEx. Fast. Reliable. Friendly. This little outlet is almost hidden in plain view. It's not very visible from the main street Cottle, and not that visible from the parking lot either. But, what a life saver! When I need to send it out and I absolutely cannot afford the package to be lost or delayed, I send it FedEx. Being very close to work, makes it a breeze. This FedEx has all the amenities of a FedEx/Kinkos, but just smaller. There's a couple of photocopy machines and a couple of computers to work on your graphics and print them out. I believe that it also takes printing orders as well, but best to check with them first. If you need packing supplies, then those too are available. What really impressed me about the FedEx is the level of service. Although I was only there a few times, the nice lady behind the counter remembered me and remembered what I sent and where it went. (I hope she never works for the IRS - <grin>.) Regardless, it's nice to be positively remembered, and I appreciate that level of customer service. Yes, this FedEx wins my business. Maybe it might win yours too.
08.2018Lorrie
Customer service told me I could not ship my item. They directed me to another FedEx but did not tell me any other options. I have never used FedEx before so educated myself. You really need to give more effort and act like you like your job instead of sending people away.
08.2017Lorrie
Customer service told me I could not ship my item. They directed me to another FedEx but did not tell me any other options. I have never used FedEx before so educated myself. You really need to give more effort and act like you like your job instead of sending people away.
08.2017Lorrie
Customer service told me I could not ship my item. They directed me to another FedEx but did not tell me any other options. I have never used FedEx before so educated myself. You really need to give more effort and act like you like your job instead of sending people away.
08.2017