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The Dr. Martens Store in Santa Monica (1215 3rd Street Promenade, CA 90401)
About:
Iconic footwear brand & retailer supplying chunky shoes & work boots, in many colors & patterns.
The Dr. Martens Store is located in Santa Monica (California state) on the street of 1215 3rd Street Promenade. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1310-451-1460. You can get more information from their website: https://www.drmartens.com/us/en/?utm_source=google&utm_medium=organic&utm_campaign=google%20my%20business&utm_content=201-010. The coordinates that you can use in navigation applications to get to find The Dr. Martens Store quickly are 34.018189, -118.498548. Scroll down to find out opening hours, reviews and other important information about The Dr. Martens Store.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
The Dr. Martens Store doesn't have any unavailable amenities.Categories
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Damian
Really great clean store that has a really good range and the best staff! Zoe was the best, helped me with all my questions and even gave some great recommendations for other styles. No pushy sales tactics, just genuine, friendly and keen on making sure you get the best shoe! Thanks again Zoe!!!!
06.2022Mary
Omgosh it was wonderful so friendly and helpful 😊 thank you Crytal
05.2022sophie
this store is amazing. the employees at this location are so patient and helpful. I am really indecisive and get super stressed over bigger purchases and the employees here are always so kind and supportive. I have purchased 3 pairs of docs here and every time it has been an amazing experience
04.2022Paul
I just talked to Crystal and she was so friendly and helpful that I immediately had to write a review. I am desperately trying to find a very specific boot for an event that sold out the moment I got confirmation on the correct size for my daughter. Crystal found it for me, in Chicago. I'm so grateful, even if I don't end up with these boots, because I have to get a friend to go get them and ship them, Crystal saved me from calling every store in Southern California trying to locate them. Great service!
04.2022Mindy
Great selection and exceptional customer service. The sales person spent time helping me find the right fit. Will definitely go back to this location!
02.2022Lori
Went to this store location last weekend to buy my very first pair of Doc Martens, Raymond the sales associate helped me and he was awesome. I was not an easy customer to deal with (had no idea what I wanted, wear a 9.5, high arch, narrow feet, small ankles and a skinny lower leg) he did a great job and got the sale!!
11.2020Ana
I LOVE this store! My first time in was tonight, close to closing time might I add, and all of the staff were so nice and helpful. Lindsay specifically helped me and was so kind, bubbly, and went above and beyond to help me figure out my size! Great staff, fun experience, very Covid-19 conscious. Appreciate you all :)
11.2020Cruz
The store was fantastic. Customer service was excellent. It's always nice shopping in a place that is clean and well organized. We bought 4 pairs of shoes. I would definitely recommend this location.
11.2019Taylor
I LOVE Dr. Martens! It is the place to go for a rock star on a budget. Don’t get me wrong, not cheap by any stretch, but they offer awesome and totally unique shoes and boots for prices far cheaper than the high end designers do. If I ever need something for a special occasion or want to stand out with something special, I always go here. Super high quality and a wild mix of products that allows you to channel your inner rock star!
11.2018Wayne
Excellent manager who works at this store! Customer service was great from the manager but some of the employees seem to just want to sell products and not provide great customer satisfaction. I had an employee who was supposed to email me a receipt for my purchase but I never received it, and also never received a paper receipt. Within a week the shoes I purchased had cracked leather after I spent 130+ and I had to run through customer service online and got the worse response. They said it was my fault because it was normal wear and tear. The only reason I will stick with the Dr. Martens is because of this store manager fixing this for me. Great store overall except for the little bumps here and there with the employees.
11.2017