mexican restaurant
Closed Now
El Pollo Loco in Torrance (1565 Sepulveda Blvd, CA 90501)
About:
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
El Pollo Loco is located in Torrance (California state) on the street of 1565 Sepulveda Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13105399347. You can get more information from their website: http://www.elpolloloco.com/locations/store/5544?utm_source=gmb&utm_medium=yext. The coordinates that you can use in navigation applications to get to find El Pollo Loco quickly are 33.815986, -118.305293. Scroll down to find out opening hours, reviews and other important information about El Pollo Loco.
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Show menuAvailable amenities
Crowd
- Family friendly
- Groups
- Tourists
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Comfort food
- Healthy options
- Kids' menu
- Late-night food
- Quick bite
- Small plates
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_catering
- amenities.dining_options.has_counter_service
- Dessert
- Seats
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
Health and safety
- Staff required to disinfect surfaces between visits
Karl
Today, July 11 @ 9pm I placed an order of 8pc chicken and the lady manning the cashier didn’t issue an official receipt. When I inquired, she said their cashier machine is broken and was angry when I reminded her that it’s illegal to conduct business in CA without issuing a receipt. She even challenge me to file a complaint instead of being sorry for the inconvenience. That lady cashier should be fired!
07.2022Olivia
A regular take home: 8-12 piece family meal deal. Perfect to feed 4. We prep our own veggies at home. Basically stands up to any restaurant quality once it's take-out.
06.2022Pedro
We ordered the family 16 PC to go, they always have the best prices and also great deals. Love the flavorful chicken.
06.2022Neil
Update 5/5/22 I will have to stop going to store 5544 on Sepulveda Blvd in Torrance. They justcan't get it right. Last night I ordered a Pollo bowl combo and they didn't include my salsas. On March 13 I ordered a family meal and they didn't give me any tortillas. 2 of my last 3 orders from their app has been wrong. This past visit i only ordered a pollo bowl combo with customizations, but when i arrived home I noticed it was customized. I was given a regular bowl. A few visits ago I ordered a family meal on the app with the salsas i wanted. When I got home there were No salsas!!!!! They are filling these and not paying attention to the complete order. I wrote about my visit to the company and never heard from them!!
05.2022Zyneverse
Great food, Great Service. An easy 10/10 + No line and food was served in just 2 minutes
05.2022Sandra
Finally tried the Dos Locos salad (hope I got that right!) That's been advertised on TV so much. IMHO it lives up to the hype. Filling, fresh and hearty with enough chicken to satisfy me for a long time.
02.2022W
2/8/22 - placed order #1531 in drive thru @ 6:04 p.m. I was asked to pull over and wait at curb so I would not hold up the drive thru line. Ordered 8 burritos, all the same kind and 2 taquitos. Asked the worker to confirm the order when she brought order to my car. She responded everything is in the bag. Got home, taquitos missing, made multiple attempts to call Store #5544, conveniently no one answered the phone and the Destination mailbox is FULL. Second time I was shorted. Inconvenient to drive back and wait in line again to hear insincere apology. Will contact corporate to report poor business practices!!
02.2022Michael
This location is terrible. They've never successfully fulfilled my order to the way it was ordered. Got a quesadilla for my daughter today and there was no melted cheese inside. Just tortilla and unmelted shredded cheese. There's another one on PCH and Normandie that's much better. Save yourself the hassle and don't order here unless you enjoy paying for disappointment.
01.2022Gloria
To start of if i could give a zero for the management I would I call 16 times trying to talk to a manager never got a awnser sad but true , so my husband stop by to surprise me with lunch since he was in the area and got some pollo loco for us to eat when we began to eat or lunch we notice the meat pink and bloody so we stop eating it and call to try to speak to th manager and let them know the problem with our purchase and they never answer let the pictures talk for them self we photographed the chicken that was given to us , the owner needs to talk to the manager they have in charge this is not acceptable people get sick from under cook chicken and some people could die from this I just hope we dont get sick from eating it .
08.2019Jorge
This place was messy and uninviting, seems like they haven't clean the dining room after a lunch rush, but it was pass 4 pm. Management, there was a full crew behind the counter. All trash bins over flowing, trash in tables, floor, bad for business. At least the chicken tortilla soup was worth the long waiting, with only 1 person ahead of me!
08.2018