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Wireless Plus - Verizon Authorized Retailer in Ventura (1725 S Victoria Ave, CA 93003)

4.2 (30 reviews)

About:

Wireless Plus, Inc. was founded and incorporated in 1991 and has grown into a multi-door retail organization and is currently partnered with Verizon, Inc. Wireless Plus is in several retail markets and is a known leader in the Indirect distribution channel for Verizon Wireless.


Wireless Plus - Verizon Authorized Retailer is located in Ventura (California state) on the street of 1725 S Victoria Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18056425222. You can get more information from their website: https://www.wirelessplus.com/locations/17200/wireless-plus-130-ventura/. The coordinates that you can use in navigation applications to get to find Wireless Plus - Verizon Authorized Retailer quickly are 34.258682, -119.211492. Scroll down to find out opening hours, reviews and other important information about Wireless Plus - Verizon Authorized Retailer.

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Available amenities

Payments

  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

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Gallery - Photos

Reviews about Wireless Plus - Verizon Authorized Retailer - 30

Roy

Thank you Alex for all the help getting me set up with my new phone. She was very knowledgeable and extremely nice. Took care of all my needs while training a new employee as well and was very patient. Also thank you to Steven who did a great job working with me. He too was very nice, knowledgeable and patient with me.

07.2022

Carol

I lost my practically new IPhone on my last day of vacation and because I’d had no Verizon service in my campground for a week, I also lost that week of photos etc. I was super stressed and needed a phone for my cross-country trip back to my east coast home. I was in the store on 7/20/2022. The person who helped me - I think, Alex — didn’t understand backups, iCloud, or even Verizon promotions and mislead my stressed brain into thinking I owed $800 to pay off my old phone (it was a trade-in promotion and a credit—had to call Verizon myself to clear this up), and that I’d lost 3 weeks of data instead of just 6 days. I couldn’t think straight or make decisions and her inexperience nearly cost me more $$$. When I got my new iPhone, since I had no service at the campground, I asked if I could stay and use their Wi-Fi to restore the apps which I desperately needed for travel the next day. She was fine with that for about 30 mins then kicked me out “to close for lunch.” I guess under normal circumstances this store and retail worker might have been fine, but her lack of experience and empathy in what was an emergency for me did not assuage my fears but only enhanced them. Photo is where I lost my phone ;(.

07.2022

Roy

Thank you Alex for all the help getting me set up with my new phone. She was very knowledgeable and extremely nice. Took care of all my needs while training a new employee as well and was very patient. Also thank you to Steven who did a great job working with me. He too was very nice, knowledgeable and patient with me.

07.2022

Roy

Thank you Alex for all the help getting me set up with my new phone. She was very knowledgeable and extremely nice. Took care of all my needs while training a new employee as well and was very patient. Also thank you to Steven who did a great job working with me. He too was very nice, knowledgeable and patient with me.

07.2022

Carol

I lost my practically new IPhone on my last day of vacation and because I’d had no Verizon service in my campground for a week, I also lost that week of photos etc. I was super stressed and needed a phone for my cross-country trip back to my east coast home. I was in the store on 7/20/2022. The person who helped me - I think, Alex — didn’t understand backups, iCloud, or even Verizon promotions and mislead my stressed brain into thinking I owed $800 to pay off my old phone (it was a trade-in promotion and a credit—had to call Verizon myself to clear this up), and that I’d lost 3 weeks of data instead of just 6 days. I couldn’t think straight or make decisions and her inexperience nearly cost me more $$$. When I got my new iPhone, since I had no service at the campground, I asked if I could stay and use their Wi-Fi to restore the apps which I desperately needed for travel the next day. She was fine with that for about 30 mins then kicked me out “to close for lunch.” I guess under normal circumstances this store and retail worker might have been fine, but her lack of experience and empathy in what was an emergency for me did not assuage my fears but only enhanced them. Photo is where I lost my phone ;(.

07.2022

Carol

I lost my practically new IPhone on my last day of vacation and because I’d had no Verizon service in my campground for a week, I also lost that week of photos etc. I was super stressed and needed a phone for my cross-country trip back to my east coast home. I was in the store on 7/20/2022. The person who helped me - I think, Alex — didn’t understand backups, iCloud, or even Verizon promotions and mislead my stressed brain into thinking I owed $800 to pay off my old phone (it was a trade-in promotion and a credit—had to call Verizon myself to clear this up), and that I’d lost 3 weeks of data instead of just 6 days. I couldn’t think straight or make decisions and her inexperience nearly cost me more $$$. When I got my new iPhone, since I had no service at the campground, I asked if I could stay and use their Wi-Fi to restore the apps which I desperately needed for travel the next day. She was fine with that for about 30 mins then kicked me out “to close for lunch.” I guess under normal circumstances this store and retail worker might have been fine, but her lack of experience and empathy in what was an emergency for me did not assuage my fears but only enhanced them. Photo is where I lost my phone ;(.

07.2022

Jessica

I went in and was told I have $700 off for an upgrade for both my phones. I didn’t have my ID so I went back a few days later and was told it will be until 4/30. When I went back the promotions changed which was cool for one phone that was $800 off but the other one lowered to $350 off. I was really bummed bc I would’ve gone back the same day if I wasn’t told it was good until 4/30 and promotions could change any day. Other then then bummer Wendy was really amazing and called me every day checking my promotions to see if they changed. Still waiting on one phones promotions but the $800 off I snagged and got an iPhone 13 max. Wendy made it a super quick and easy phone exchange!

05.2022

Jessica

I went in and was told I have $700 off for an upgrade for both my phones. I didn’t have my ID so I went back a few days later and was told it will be until 4/30. When I went back the promotions changed which was cool for one phone that was $800 off but the other one lowered to $350 off. I was really bummed bc I would’ve gone back the same day if I wasn’t told it was good until 4/30 and promotions could change any day. Other then then bummer Wendy was really amazing and called me every day checking my promotions to see if they changed. Still waiting on one phones promotions but the $800 off I snagged and got an iPhone 13 max. Wendy made it a super quick and easy phone exchange!

05.2022

Jessica

I went in and was told I have $700 off for an upgrade for both my phones. I didn’t have my ID so I went back a few days later and was told it will be until 4/30. When I went back the promotions changed which was cool for one phone that was $800 off but the other one lowered to $350 off. I was really bummed bc I would’ve gone back the same day if I wasn’t told it was good until 4/30 and promotions could change any day. Other then then bummer Wendy was really amazing and called me every day checking my promotions to see if they changed. Still waiting on one phones promotions but the $800 off I snagged and got an iPhone 13 max. Wendy made it a super quick and easy phone exchange!

05.2022

karyl

I dropped my phone for the last time and I needed options, fast, since I'm only visiting the area for a couple days. Drove to the nearest Verizon and Antonio B helped me get back on track! He was positive, professional, and knowledgeable. I am so grateful for his attentive service. I walked out with an upgrade and To Do list 😉. I have been with Verizon forever and customer service is always bar none. Thank you, Antonio Now, Verizon, work on cell reception in my area please.

04.2022

Spellman

BUYER BEWARE!! DO NOT SHOP HERE!! I went in to ask for a service for my phone in which they charged me $50 for. Turns out that same service is easy to use as long as you have the right cable! I could have done it myself! Do not shop here! I would leave zero stars if I could! GO TO A ACTUAL VERIZON STORE!

04.2022

karyl

I dropped my phone for the last time and I needed options, fast, since I'm only visiting the area for a couple days. Drove to the nearest Verizon and Antonio B helped me get back on track! He was positive, professional, and knowledgeable. I am so grateful for his attentive service. I walked out with an upgrade and To Do list 😉. I have been with Verizon forever and customer service is always bar none. Thank you, Antonio Now, Verizon, work on cell reception in my area please.

04.2022

Spellman

BUYER BEWARE!! DO NOT SHOP HERE!! I went in to ask for a service for my phone in which they charged me $50 for. Turns out that same service is easy to use as long as you have the right cable! I could have done it myself! Do not shop here! I would leave zero stars if I could! GO TO A ACTUAL VERIZON STORE!

04.2022

karyl

I dropped my phone for the last time and I needed options, fast, since I'm only visiting the area for a couple days. Drove to the nearest Verizon and Antonio B helped me get back on track! He was positive, professional, and knowledgeable. I am so grateful for his attentive service. I walked out with an upgrade and To Do list 😉. I have been with Verizon forever and customer service is always bar none. Thank you, Antonio Now, Verizon, work on cell reception in my area please.

04.2022

Spellman

BUYER BEWARE!! DO NOT SHOP HERE!! I went in to ask for a service for my phone in which they charged me $50 for. Turns out that same service is easy to use as long as you have the right cable! I could have done it myself! Do not shop here! I would leave zero stars if I could! GO TO A ACTUAL VERIZON STORE!

04.2022

Mark

It was time to update my phone. Alexandra handled everything, including explaining all of my options. It was all done fairly quickly and I came away with a new, upgraded phone, more robust plan, and great trade in value in my old phone. I’ve been with Verizon for a while, and plan on staying with them.

03.2022

Bonnie

Wendy was a Great Sale Associate. But you should have a sign on the door ( When it’s lock) to let customer know 2 people at a time. I know times are up and down but you need two sales people on one shift.A Long wait is Not good

03.2022

Natalie

Alex and Wendy were so kind and helpful. Very efficient and good at explaining what the new bill would look liKe, how the new phone works, and what my new plan has. Absolutely terrific working with both of them!

03.2022

Mark

It was time to update my phone. Alexandra handled everything, including explaining all of my options. It was all done fairly quickly and I came away with a new, upgraded phone, more robust plan, and great trade in value in my old phone. I’ve been with Verizon for a while, and plan on staying with them.

03.2022

Bonnie

Wendy was a Great Sale Associate. But you should have a sign on the door ( When it’s lock) to let customer know 2 people at a time. I know times are up and down but you need two sales people on one shift.A Long wait is Not good

03.2022

Mark

It was time to update my phone. Alexandra handled everything, including explaining all of my options. It was all done fairly quickly and I came away with a new, upgraded phone, more robust plan, and great trade in value in my old phone. I’ve been with Verizon for a while, and plan on staying with them.

03.2022

Natalie

Alex and Wendy were so kind and helpful. Very efficient and good at explaining what the new bill would look liKe, how the new phone works, and what my new plan has. Absolutely terrific working with both of them!

03.2022

Bonnie

Wendy was a Great Sale Associate. But you should have a sign on the door ( When it’s lock) to let customer know 2 people at a time. I know times are up and down but you need two sales people on one shift.A Long wait is Not good

03.2022

Natalie

Alex and Wendy were so kind and helpful. Very efficient and good at explaining what the new bill would look liKe, how the new phone works, and what my new plan has. Absolutely terrific working with both of them!

03.2022

Kathleen

I went to purchase a new iPhone and could not have been happier with the customer service representative, Wendy. She is courteous, professional, knowledgeable and knows what she is doing. She is the best CSR I have encountered in a long time!!!!

02.2022

Kathleen

I went to purchase a new iPhone and could not have been happier with the customer service representative, Wendy. She is courteous, professional, knowledgeable and knows what she is doing. She is the best CSR I have encountered in a long time!!!!

02.2022

Kathleen

I went to purchase a new iPhone and could not have been happier with the customer service representative, Wendy. She is courteous, professional, knowledgeable and knows what she is doing. She is the best CSR I have encountered in a long time!!!!

02.2022

Sandy

I went to this store to buy accessories for my new iPhone 13. Wendy was the sales rep who helped me and she was fantastic. Great, great service. No comparison to the lackluster service I received from a local Verizon “company store.” I’m going back here for my future mobile phone needs.

01.2022

Sandy

I went to this store to buy accessories for my new iPhone 13. Wendy was the sales rep who helped me and she was fantastic. Great, great service. No comparison to the lackluster service I received from a local Verizon “company store.” I’m going back here for my future mobile phone needs.

01.2022

Sandy

I went to this store to buy accessories for my new iPhone 13. Wendy was the sales rep who helped me and she was fantastic. Great, great service. No comparison to the lackluster service I received from a local Verizon “company store.” I’m going back here for my future mobile phone needs.

01.2022

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Opening Hours:

Now Open
  • Monday 10:00 AM - 7:00 PM
  • Tuesday 10:00 AM - 7:00 PM
  • Wednesday 10:00 AM - 7:00 PM
  • Thursday 10:00 AM - 7:00 PM
  • Friday 10:00 AM - 7:00 PM
  • Saturday 10:00 AM - 7:00 PM
  • Sunday 11:00 AM - 6:00 PM

Ratings:

  • google logo
    4.1
    Total votes: 165
    Votes distribution:
    1: 28
    2: 4
    3: 2
    4: 15
    5: 116

Location/Contacts:

Network:

  • This place is part of the Wireless Plus - Verizon Authorized Retailer. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 03-09-2022 14:01:12