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Walgreens in East Hartford (922 Silver Ln, CT 06118)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens is located in East Hartford (Connecticut state) on the street of 922 Silver Ln. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18605694120. You can get more information from their website: https://www.walgreens.com/locator/walgreens-922+silver+ln-east+hartford-ct-06118/id=7566. The coordinates that you can use in navigation applications to get to find Walgreens quickly are 41.766014, -72.603643. Scroll down to find out opening hours, reviews and other important information about Walgreens.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff wear masks
- Staff get temperature checks
Jay
I've had so many issues just refilling my prescription that has been the same for many years. They even refilled it with the wrong amount. Had I not noticed I would have been out half of my meds. The person behind the glass acted as if she couldn't do anything about it. Finally suggested that I cancel it and put in back in again. Horrible customer service. The latest round of issues was that my prescription all of a sudden would have to be filled at a specialty pharmacy. Needless to say I'm switching. These meds are essential to my life. Customer service has continued to go down hill. Unconcerned staff and not knowledgeable.
07.2022Jay
I've had so many issues just refilling my prescription that has been the same for many years. They even refilled it with the wrong amount. Had I not noticed I would have been out half of my meds. The person behind the glass acted as if she couldn't do anything about it. Finally suggested that I cancel it and put in back in again. Horrible customer service. The latest round of issues was that my prescription all of a sudden would have to be filled at a specialty pharmacy. Needless to say I'm switching. These meds are essential to my life. Customer service has continued to go down hill. Unconcerned staff and not knowledgeable.
07.2022Jay
I've had so many issues just refilling my prescription that has been the same for many years. They even refilled it with the wrong amount. Had I not noticed I would have been out half of my meds. The person behind the glass acted as if she couldn't do anything about it. Finally suggested that I cancel it and put in back in again. Horrible customer service. The latest round of issues was that my prescription all of a sudden would have to be filled at a specialty pharmacy. Needless to say I'm switching. These meds are essential to my life. Customer service has continued to go down hill. Unconcerned staff and not knowledgeable.
07.2022David
This is the worst pharmacy I've had the displeasure of going to. Over half a dozen times I've filled a prescription online with them, been told it was being filled and then just had it disappear without an email, call, or text. When In talk to the pharmacy every time they claim ignorance. Either they're incompetent or their computer system is - either way, 1 star.
07.2022David
This is the worst pharmacy I've had the displeasure of going to. Over half a dozen times I've filled a prescription online with them, been told it was being filled and then just had it disappear without an email, call, or text. When In talk to the pharmacy every time they claim ignorance. Either they're incompetent or their computer system is - either way, 1 star.
07.2022David
This is the worst pharmacy I've had the displeasure of going to. Over half a dozen times I've filled a prescription online with them, been told it was being filled and then just had it disappear without an email, call, or text. When In talk to the pharmacy every time they claim ignorance. Either they're incompetent or their computer system is - either way, 1 star.
07.2022Eve
Had to switch pharmacy after giving them breaks after breaks! Almost every time my husband had to pick up a prescription they were closed. That was extremely disappointing. There are people that need their medicine and they rely on pharmacies to have the appropriate staff for assistance. That should never happen. The drive thru and inside line are always long. Poor really poor customer service.
02.2022Beth
Zero score, not even a One Star!!!!! Over 20 years with this Silver Lane Walgreens and I no longer go here since incident! Wednesday Feb. 9th, 2022 the following was experienced: Poor customer service, I was told to call my doctor to call in prescriptions again because of confusion with where they (Manchester Walgreens near Manchester Hospital) were sent to be filled but they said that the one on Silver Lane was initially sent the prescriptions so they couldn't fill my order. Then back at the Silver Lane Walgreens store (by phone) I was told the prescriptions were not available anyway but it would come in by Monday. Note: I needed pain medication and medicine for infection. Later on that morning I looked at my email and one of my medications was ready. Couldn't believe it because of what they had told me earlier & I hadn't even call my doctor to reorder. So it was picked up. Then later in the day around 3 pm another email came through with the other med. which was ready. I went to pick it up at the drive thru window and after 10 minutes got no service and left. That's with ringing for service and it took time for them to even answer and said someone would be there in a minute. No other customers were around inside needing service. I left with out prescription. Went to CVS and got my needs met in less than five minutes when they were very busy. I can now see that I'm not the only one that has changed pharmacies. Today (Sunday) I received another email from Walgreens that they couldn't fill my prescription because it was too soon. Makes no sense because I never reordered. Who knows what is going on at that store but it's one that district manager needs to look into and address.
02.2022Eve
Had to switch pharmacy after giving them breaks after breaks! Almost every time my husband had to pick up a prescription they were closed. That was extremely disappointing. There are people that need their medicine and they rely on pharmacies to have the appropriate staff for assistance. That should never happen. The drive thru and inside line are always long. Poor really poor customer service.
02.2022Beth
Zero score, not even a One Star!!!!! Over 20 years with this Silver Lane Walgreens and I no longer go here since incident! Wednesday Feb. 9th, 2022 the following was experienced: Poor customer service, I was told to call my doctor to call in prescriptions again because of confusion with where they (Manchester Walgreens near Manchester Hospital) were sent to be filled but they said that the one on Silver Lane was initially sent the prescriptions so they couldn't fill my order. Then back at the Silver Lane Walgreens store (by phone) I was told the prescriptions were not available anyway but it would come in by Monday. Note: I needed pain medication and medicine for infection. Later on that morning I looked at my email and one of my medications was ready. Couldn't believe it because of what they had told me earlier & I hadn't even call my doctor to reorder. So it was picked up. Then later in the day around 3 pm another email came through with the other med. which was ready. I went to pick it up at the drive thru window and after 10 minutes got no service and left. That's with ringing for service and it took time for them to even answer and said someone would be there in a minute. No other customers were around inside needing service. I left with out prescription. Went to CVS and got my needs met in less than five minutes when they were very busy. I can now see that I'm not the only one that has changed pharmacies. Today (Sunday) I received another email from Walgreens that they couldn't fill my prescription because it was too soon. Makes no sense because I never reordered. Who knows what is going on at that store but it's one that district manager needs to look into and address.
02.2022Eve
Had to switch pharmacy after giving them breaks after breaks! Almost every time my husband had to pick up a prescription they were closed. That was extremely disappointing. There are people that need their medicine and they rely on pharmacies to have the appropriate staff for assistance. That should never happen. The drive thru and inside line are always long. Poor really poor customer service.
02.2022Beth
Zero score, not even a One Star!!!!! Over 20 years with this Silver Lane Walgreens and I no longer go here since incident! Wednesday Feb. 9th, 2022 the following was experienced: Poor customer service, I was told to call my doctor to call in prescriptions again because of confusion with where they (Manchester Walgreens near Manchester Hospital) were sent to be filled but they said that the one on Silver Lane was initially sent the prescriptions so they couldn't fill my order. Then back at the Silver Lane Walgreens store (by phone) I was told the prescriptions were not available anyway but it would come in by Monday. Note: I needed pain medication and medicine for infection. Later on that morning I looked at my email and one of my medications was ready. Couldn't believe it because of what they had told me earlier & I hadn't even call my doctor to reorder. So it was picked up. Then later in the day around 3 pm another email came through with the other med. which was ready. I went to pick it up at the drive thru window and after 10 minutes got no service and left. That's with ringing for service and it took time for them to even answer and said someone would be there in a minute. No other customers were around inside needing service. I left with out prescription. Went to CVS and got my needs met in less than five minutes when they were very busy. I can now see that I'm not the only one that has changed pharmacies. Today (Sunday) I received another email from Walgreens that they couldn't fill my prescription because it was too soon. Makes no sense because I never reordered. Who knows what is going on at that store but it's one that district manager needs to look into and address.
02.2022Chris
0 this place is a 0 was on hold for 25 min trying to reach the pharmacy and then all of a sudden the phone and I called back I’m on hold for another hour finally have enough of it and I called their corporate office they don’t really have anything to say they don’t really care they just say they don’t know why this would happen finally after calling multiple times they tell me a prescription is ready at another Walgreens location I go to that Walgreens location and the business is close They tell me then drive another 25 minutes where they would have the prescription ready in another 45 to 60 minutes what type of business are you running you obviously don’t care about your customers
02.2022Chris
0 this place is a 0 was on hold for 25 min trying to reach the pharmacy and then all of a sudden the phone and I called back I’m on hold for another hour finally have enough of it and I called their corporate office they don’t really have anything to say they don’t really care they just say they don’t know why this would happen finally after calling multiple times they tell me a prescription is ready at another Walgreens location I go to that Walgreens location and the business is close They tell me then drive another 25 minutes where they would have the prescription ready in another 45 to 60 minutes what type of business are you running you obviously don’t care about your customers
02.2022Chris
0 this place is a 0 was on hold for 25 min trying to reach the pharmacy and then all of a sudden the phone and I called back I’m on hold for another hour finally have enough of it and I called their corporate office they don’t really have anything to say they don’t really care they just say they don’t know why this would happen finally after calling multiple times they tell me a prescription is ready at another Walgreens location I go to that Walgreens location and the business is close They tell me then drive another 25 minutes where they would have the prescription ready in another 45 to 60 minutes what type of business are you running you obviously don’t care about your customers
02.2022Jay
After a problem with thier system, finally i'm able to refill my perscriptions after 8 days. So I ask can you change the refil date because I missed out on my script and had to take backup meds. She responds no it's from the fill date and one of them was only filled for half the month. I ask why. She says she doesn't know and can't tell me because I already paid for them. After a little back and forth she says I can return them and then she can see. She reports she now can fill them for the whole month but It'll be 20 minutes. They were just going to short me half a month of my meds. This is the worst experience I've ever had a pharmacy. The tech that checked me out was nice enough but the other was very rude on the phone, said she couldn't help me and to contact my insurance. There was no problem with my insurance, everything was fine. This walgreens shorted me on my meds. I decided to try this one out vs the walgreens on connecticut blvd. Horrible, stressful situation. These meds are life and death for me and they were caulous and unhelpful. Stay away, I switching to CVS.
01.2022Jay
After a problem with thier system, finally i'm able to refill my perscriptions after 8 days. So I ask can you change the refil date because I missed out on my script and had to take backup meds. She responds no it's from the fill date and one of them was only filled for half the month. I ask why. She says she doesn't know and can't tell me because I already paid for them. After a little back and forth she says I can return them and then she can see. She reports she now can fill them for the whole month but It'll be 20 minutes. They were just going to short me half a month of my meds. This is the worst experience I've ever had a pharmacy. The tech that checked me out was nice enough but the other was very rude on the phone, said she couldn't help me and to contact my insurance. There was no problem with my insurance, everything was fine. This walgreens shorted me on my meds. I decided to try this one out vs the walgreens on connecticut blvd. Horrible, stressful situation. These meds are life and death for me and they were caulous and unhelpful. Stay away, I switching to CVS.
01.2022Sanjoy
I did covid tests for travel purpose for me and my family at this store. They didn’t guide to take the samples properly & didn’t send the samples to lab properly. The lab sent results saying ‘Testing of the specimen submitted could not be completed due to a specimen identification problem. No Patient Identification on Container. Because of this my travel was not only delayed, but I had to pay 375 USD extra to another lab to do the tests. I would never recommend anyone to go for covid tests at this store.
01.2022Sanjoy
I did covid tests for travel purpose for me and my family at this store. They didn’t guide to take the samples properly & didn’t send the samples to lab properly. The lab sent results saying ‘Testing of the specimen submitted could not be completed due to a specimen identification problem. No Patient Identification on Container. Because of this my travel was not only delayed, but I had to pay 375 USD extra to another lab to do the tests. I would never recommend anyone to go for covid tests at this store.
01.2022Jay
After a problem with thier system, finally i'm able to refill my perscriptions after 8 days. So I ask can you change the refil date because I missed out on my script and had to take backup meds. She responds no it's from the fill date and one of them was only filled for half the month. I ask why. She says she doesn't know and can't tell me because I already paid for them. After a little back and forth she says I can return them and then she can see. She reports she now can fill them for the whole month but It'll be 20 minutes. They were just going to short me half a month of my meds. This is the worst experience I've ever had a pharmacy. The tech that checked me out was nice enough but the other was very rude on the phone, said she couldn't help me and to contact my insurance. There was no problem with my insurance, everything was fine. This walgreens shorted me on my meds. I decided to try this one out vs the walgreens on connecticut blvd. Horrible, stressful situation. These meds are life and death for me and they were caulous and unhelpful. Stay away, I switching to CVS.
01.2022Sanjoy
I did covid tests for travel purpose for me and my family at this store. They didn’t guide to take the samples properly & didn’t send the samples to lab properly. The lab sent results saying ‘Testing of the specimen submitted could not be completed due to a specimen identification problem. No Patient Identification on Container. Because of this my travel was not only delayed, but I had to pay 375 USD extra to another lab to do the tests. I would never recommend anyone to go for covid tests at this store.
01.2022J
The slowest pharmacy ever. I've never been to a drive-thru where they make you wait in between customers. Such a waste of time. I would suggest not going there on your lunch break.
08.2021J
The slowest pharmacy ever. I've never been to a drive-thru where they make you wait in between customers. Such a waste of time. I would suggest not going there on your lunch break.
08.2021J
The slowest pharmacy ever. I've never been to a drive-thru where they make you wait in between customers. Such a waste of time. I would suggest not going there on your lunch break.
08.2021Audu
I had one of the worst experience dealing with the manager, and I ask myself is it because I am a black folk or what! Been going into this same Walgreens for about 6 years I never had any issue until last night, Kindly do something about your manager because we are only a customer
08.2020Audu
I had one of the worst experience dealing with the manager, and I ask myself is it because I am a black folk or what! Been going into this same Walgreens for about 6 years I never had any issue until last night, Kindly do something about your manager because we are only a customer
08.2020Audu
I had one of the worst experience dealing with the manager, and I ask myself is it because I am a black folk or what! Been going into this same Walgreens for about 6 years I never had any issue until last night, Kindly do something about your manager because we are only a customer
08.2020Michele
For an electric wheelchair, it's not easy to maneuver around at all. Too much clutter and displays for me to even try to go deeper into the store to get what I need. The shopping carts were just rolled over towards the direction of where they're supposed to be. I had to push a cart out of my way as soon as I got through the front entrance!!! NOT PLEASED at all!!! Walgreens is NOT the place to go if you're wheelchair bound and in this age EVERY STORE should be
08.2018Michele
For an electric wheelchair, it's not easy to maneuver around at all. Too much clutter and displays for me to even try to go deeper into the store to get what I need. The shopping carts were just rolled over towards the direction of where they're supposed to be. I had to push a cart out of my way as soon as I got through the front entrance!!! NOT PLEASED at all!!! Walgreens is NOT the place to go if you're wheelchair bound and in this age EVERY STORE should be
08.2018Michele
For an electric wheelchair, it's not easy to maneuver around at all. Too much clutter and displays for me to even try to go deeper into the store to get what I need. The shopping carts were just rolled over towards the direction of where they're supposed to be. I had to push a cart out of my way as soon as I got through the front entrance!!! NOT PLEASED at all!!! Walgreens is NOT the place to go if you're wheelchair bound and in this age EVERY STORE should be
08.2018