sporting goods store
Closed Now
DICK'S Sporting Goods in North Haven (411 Universal Dr N, CT 06473)
About:
Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.
DICK'S Sporting Goods is located in North Haven (Connecticut state) on the street of 411 Universal Dr N. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12038362860. You can get more information from their website: https://stores.dickssportinggoods.com/ct/north-haven/1246/?seo=localpack. The coordinates that you can use in navigation applications to get to find DICK'S Sporting Goods quickly are 41.357126, -72.869866. Scroll down to find out opening hours, reviews and other important information about DICK'S Sporting Goods.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Austin
UPDATE... May 24, 2021: Tried to price match an item and was told that the price match had to include the cost of shipping (not true). item + shipping = price they stated they would match. I asked the employee to show me where this was stated in DSG’s price match guarantee and whether this was a recent change. They stated that it had always been the policy (not true). They then called a manager. The manager (same one as below) lied and pointed to a section about price matching on delivery and assembly (I was buying a lure). That section of the FAQ is designated for large appliance installation where the cost of delivery and assembly is usually high and can be reduced as a perk (see screenshot below, highlighted section). It has nothing to do with “pricing in” the cost of shipping. I called corporate customer service and they confirmed that the price match guarantee applies to the item itself and that shipping should *never* be added when calculating the price match cost. I noted the section of the website I was shown (screenshot below) and they stated definitively that this has nothing to do with incorporating shipping costs into the matched price. If you ask for a price match, they will almost certainly do this to you. Be careful! Not sure why this store is so off but my guess is it is due to local leadership trying to cut corners and deny qualifying requests for price matching and exchanges/returns to boost their performance metrics. Again, one star. May 20, 2021: One star for poor customer service and support. Tried to return a defective fishing rod and was told I could not return or exchange the item without paying extra for the protection plan at the initial purchase. Was repeatedly told that rods fell under a special category. Hard to believe a word they say at this store (see update above). Corporate customer service recognized the error and gave me a refund.
01.2022Rob
Although not very crowded, there were a LOT of Sales Associates to help, however, when time to cash out, only one register was open (@ 1/2 hour before closing), thus a frustratingly slow process.
10.2021Danielle
They were so helpful today. Went in after learning my kid made the volleyball team. The shows she needed weren't in the store but the associate looked online and found us some options and was able to save is some money from buying at another place online. Also bought the socks in the team color and knee pads. thank you
09.2021Rory
Cashier (name tag said Matt) had zero customer service skills. Not even a “hi” just picked up the scanner to scan items and slams it back into place. Same person two days in row and same rude experience both times. You know the transaction is over when he hands you the receipt. I don’t know why have someone like that on the register.
08.2021Miguel
Went to return an online purchase. Employees need to bone up on facts and not one wore a mask. Was also told my return would go back on my card in a couple of hours. It took 2 days!
08.2021Steven
Called to put an item on hold so I can buy it today, transferred me twice to the bike shop spoke with a rude associate. Then they lied about having the item when I told them to put it aside for me, so they put on hold again to actually check if it was there, on hold again for a while sent back to the main call line and told them I was being helped they said they would transfer me and instead hung up. Thanks for the run around.
08.2021April
Great customer service. The employee that helped me at the front door was really nice. Wide variety of items. I went in to buy a pocket knife and pepper spray. Easy to find, and a good price. 10/10 would come back again lol
08.2021david
I was looking at snowboards for my friend as we were hitting the slopes tonight and a manly woman in a pony tail approached us and accused us of just goofing around and moved us away. I already looked through the fishing section and had product in my hand clearly ready to buy it but after hearing that type of attitude I no longer felt comfortable giving my money to the store. The only reason they got 2 stars is because they had a decent chatterbait selection.
08.2021cypressdog
I just want to thank the North Haven store and the employees that helped me. It had to do with a pair of sunglasses I just purchased and I thought I was screwed but this store totally looked out. I really appreciate it.
08.2021Shannon
Nice variety of sports apparel and equipment. Most came brands you'll find here. Prices are moderate, try to shop sales. Not always easy finding staff to help you, especially in the snow section, but today i found someone easily amazingly so I had to mention that. Easy to be in and out fairly quickly. I don't like the layout of the shoes, there seems to be no rhyme or reason to the order, like every other aisle is men's, or women's. And the signage is not easy to locate. That's actually why I spent more time here than I wanted on my short lunch break. Usually very clean. Plenty of parking. Professional staff, but don't take any advice from them for running shoes! Do your own research.
08.2020