appliance repair service
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Sears in Fort Lauderdale (901 N Federal Hwy, FL 33304)
About:
Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee.
Sears is located in Fort Lauderdale (Florida state) on the street of 901 N Federal Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1954-951-4851. You can get more information from their website: https://www.searshomeservices.com/locations/appliance-repair/fl-fort-lauderdale/901-n-federal-hwy?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair. The coordinates that you can use in navigation applications to get to find Sears quickly are 26.135500, -80.138626. Scroll down to find out opening hours, reviews and other important information about Sears.
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Ric
It was a simple issue - the fabric softener dispenser in the washer was not working. The technician claimed it needed a new part, for which we were charged, along with the charge for the service visit. The part arrived and was installed and the problem persists. For the dryer, the sensor indicated the vent was clogged. The technician insisted the exhaust vent had to be cleared. The following day we hired Sears to do the job. They came out, charged $200+ and concluded the vent was NOT clogged. The following day, we used the dryer and the same sensor fault appeared. Clearly, a waste of time and money. Service: Washing machine repair
09.2022shamy
If I could give them 0 stars, I would.This is terrible service — the warranty service is a ripoff!!! My AC isn’t working, and the heat has been through the roof. It’s been unbearable. We’ve been paying for the warranty service every month, for FOUR YEARS — so I thought we’d get help to resolve this emergency!! I called Thursday and was given today, Monday, August 8th as the earliest appointment available. At the LAST minute, they just emailed me to reschedule for tomorrow. I am beyond disappointed and am requesting a refund of everything I have ever paid for this service. This is deplorable and unfair. Why have I been paying $69 every month when they’re not even showing up when they said they would??Unacceptable practice from a used-to-be-trusted brand!!! Even worse, I was asked to pay an additional $100 on my credit card!!!! Please do not waste your time and your money!! Avoid at all costs.
08.2022Jim
On-time, high quality and ethically professional repair - great job. I had a tech from another company out the day prior - he proposed we needed an entire system replaced - I contacted SEARS - tech was on-time, right to the problem and fixed it in less than 30 minutes with parts from his truck. Wow - really great, especially in Florida where good service is rare and hard to find - we'll use SEARS again for certain. Service: Repair HVAC
04.2022Sharon
Great service start to finish, my problem was resolved by a very competent, professional , Andre within 24 hours of my initial call. I would not hesitate to recommend Sears appliance repair service or call for any other additional appliance issues. Service: Dishwasher repair
12.2021Gerry
The tech was competent and professional. The scheduling process was inflexible and insensitive to the customer's needs. We were made to wait for ten days without a refrigerator because they could not have the part delivered and the second visit scheduled any sooner. Sears was far more expensive than their local competition. I will not use them again. Service: Refrigerator/freezer repair
09.2021Gene
Horrible scheduling experience with Taiwanese who could not comprehend English. They kept repeating their script over and over again. It took 5 telephone calls over 5 days to get an appointment. I lost all my food in my refrigerator and had to live out of coolers for 11 days before a technician arrived to replace the compressor. Service: Refrigerator/freezer repair
09.2021Steven
Tech was a nice guy, but unprepared for the job...looked on his phone and called for instructions many times. SHAME ON SEARS for not better training their technicians. I could have watched YouTube on my own and saved $500 in LABOR. The issue was not resolved with my refrigerator following his visit. I called Sears back on this 1 HOUR!! after the tech left and they offered me an appointment 5 days from the original "repair". INEXCUSABLE AND UNACCEPTABLE!! Sears customer service is some of the worst I have ever seen. I will be disputing my OUTRAGEOUS labor charge, reporting this to the BBB and sharing Sears lack of care and service to everyone I can. This is unacceptable! Also, my new part comes with a 90 day warranty, but the original part had a 10 year warranty?? Seems a bit skewed....Are you installing used equipment? DO NOT waste my time replying with a standard “we’re sorry blah blah”. I want an real answer and explanation as to why this was handled so poorly! UPDATE 6/12: My refrigerator has now been out of service for 24 days! I spent additional time contacting the Sears Social (WE DON'T) Care Team as they requested in their response. All of this to receive a lousy response claiming there is nothing they can do. WHY? It is evident they did not want this shared publicly, so I took the liberty to assist. I am now awaiting my 5th service visit, scheduled for June 17th. This is unacceptable! Also worth noting, my refrigerator is 3.5 years old and still "under warranty" Stay tuned...
09.2019steve
Three stars; the report: some good / some not so good. The repair was under warranty. The compressor on a 2 year and 11 month old refrigerator which was under a 3 year maintenance contract, died. (Whew!!) I called Sears warranty services and a local service company came out promptly and diagnosed the problem. The two missing stars is for the bumbling and bobbling in the supply chain to get a new compressor to me. It took just over three months to get the refrigerator back into service. The first compressor was delivered to the service company after about six weeks of waiting. It was the wrong model. The remainder of the seven more weeks was spent waiting and calling Sears for help. It finally arrived. Obviously, we needed a refrigerator before 3 months elapsed. I purchased a new refrigerator as soon as the service company indicated that the compressor was not a stock item with Sears. (Good question: why not??) Ultimately, I have two refrigerators now. One 3 months old and one 3 years and 3 months old. Yes, the repair was made about 10 days ago and all seems well, again.
09.2018Barbara
After the initial visit to assess the problem, I had to wait over 6 weeks until the refrigerator was finally repaired. Previous repair calls with Sears services have been completed within a week of the initial call. After the repair wires are hanging out of the unit where no wires were visible before. The tech was courteous, but the service was disappointing - not what I had come to expect from Sears, particularly with the expense of a service contract.
09.2017Lea
This is the fourth service call in three weeks to fix my refrigerator. My refrigerator and freezer are over 80 degrees inside and I have been unable to use it at all for almost a month now. I had a service call scheduled for today and because the Sears rep who made the appointment, did so incorrectly, the technician is not coming today and the earliest they can reschedule is for July 1st. That means over a month with no working refrigerator and I have a Sears Master Protection Agreement. When the Sears rep made the appointment for today, they put on the order that there was a $75 diagnostic fee. After I received the confirmation, I called Sears right back (June 23rd) and advised the Sears rep that I have a Sears Master Protection Agreement and there are no diagnostic fees. The rep confirmed that I was covered by the agreement and said there would not be a charge and no need to worry about the repair order, it would be handled today. So today, I get a call from the repair tech and because my order reflects a charge (does not show the master services agreement), the tech will not come to my home to repair the refrigerator and now I had to call three different numbers to re-book for the earliest available visit of July 1st. I am beyond angry at this point. The repair tech should have been here today or reschedule for tomorrow at the latest. Having a non-working refrigerator/freezer for this length of time is beyond ridiculous. I am an extremely unsatisfied customer.
09.2016