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Bank of America (with Drive-thru services) in Plantation (8181 W Broward Blvd, FL 33324)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (with Drive-thru services) is located in Plantation (Florida state) on the street of 8181 W Broward Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1954-473-2666. You can get more information from their website: https://locators.bankofamerica.com/fl/plantation/financial-centers-plantation-8414.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (with Drive-thru services) quickly are 26.121611, -80.257789. Scroll down to find out opening hours, reviews and other important information about Bank of America (with Drive-thru services).
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Bank of America (with Drive-thru services) doesn't have any unavailable amenities.Categories
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Janethlyn
Worst Bank of America in the neighborhood. Was in the drive thru for about 30-40 min. There was no parking to go inside, although I doubt it would have made a difference only 2 people working. I told the teller there were 5 cars behind me in the drive thru & that they should hire more people. She said no we are not hiring anymore people. Their branch & customer service are Terrible!!! I also bank at other banks & they only take 15min. Then You wonder why Bank of America loses most of its customers!
12.2019Luis
I stopped by this morning in hopes of updating some important information on my accounts. Upon entering the lobby, I noticed there was no one greeting clients or signing them in to secure a spot for assistance to be provided, first red flag. As I sat down waiting to be helped, I noticed another gentleman waiting his turn before me, however, within a few minutes later another gentleman came in and sat down waiting to be seen by a relationship manager as was I. As soon as the gentleman before me was being helped by an employee, I noticed that another comes out and greets the gentleman the came in after me and I was completely ignored, not asked if I was being helped or anything, second red flag. When I see this interaction occur, I mention to the employee that I was next to be seen as I assumed that it was by order of arrival, however, he abruptly told me that this other client had an appointment and without any care or concern in the world, he turned around and walked away, third and final red flag. In lieu of that, I was taken aback by this unfortunate interaction and checked my phone for another branch to go to and I am glad I did as the service, professionalism and treatment I received was night and day difference in comparison to this branch. With that said, please do yourself a favor and do not waste your valuable time doing business here as the customer service and professionalism is non existent and mediocre at best. If you go to the branch on South University Drive right before I-595, you will see the difference.
12.2019L.
Just like everyone says, only one teller! Went 3 days in a row at different times, didn't matter. One person for both lobby and drive thru. No respect for customer time or teller. Why would a bank close at 4pm?!? BoA needs a better policy! Would never bank with them personally.
12.2019John
I wish I could leave negative stars. This is the worst banking center I have ever visited. Friday afternoon, one to two tellers working, horrible customer service, and flat out refused to take my coin deposit claiming (get this) that A BANK didn't have room to store a handful of rolled coins. Waited 20 minutes in line to be refused service. "Managers" Ashley Rainzille and Shonique Thomas simply refused to be of any help, even after explaining I had closed my business to run to the bank to make the deposit. My family and I have a dozen accounts with BoA spanning decades and thanks to this repugnant experience we will be closing ALL OF THEM. Get your act together.
12.2019Alexandra
Absolutely the worst customer service if I could give a zero I would have. Clerk was polite manager Sonia was not! Once she heard I didn’t have an account made me wait 30 minuets and attend to an account holder prior. Instead of doing her job and verifying the signature on the check sent me to go deposit it at my bank, after I told her no, told me to sit and wait. Felt totally discriminated! don’t go to this location lack if staff and customer service SMH
12.2018Amanda
Do not go to this Bank of America. Their lobby is always packed. They are understaffed and the drive through is no better. I waited in the drive through line for 30 minutes for me to finally get up to the teller, for them to say that the drive through is going to be closed from 10:30-11:30am. There was no sign, the light was green, there was no way to have known this new procedure and so I waited all that time, just to be told they were closed. Do yourself a favor and go to the phone on 70th and Broward!
12.2018Ryan
Lucy Martinez relationship manager was amazing. I opened my new account. very personable. very talkative and active in the process. one of the best times I had making a bank account. hopefully the service will be amazing. she was very quick and knowledgeable with her career.
12.2018C
Been sitting in the drive thru line for 20 minutes and still haven't reached the window. Only one lane open on a Friday. Are you kidding me?? This is the absolute slowest bank I've been to. Don't use this bank if you are a business owner and want quick service. They really need to look into hiring skilled employees and put the quick and efficient at the drive thru. Always a horrible experience coming here.
12.2018J
Wait times are poor, associates are not quick and efficient enough. The drive through wait times are deplorable. The whole reason for the drive through is for quick speedy service but its anything but. Its a convenient location but efficiency needs to be addressed.
12.2018Cecilia
This branch totally sucks!!! When you go to make a deposit thru the lobby there is only one person working and it takes forever and a lot of other workers just standing around and making appts for people. The drive-thru took me 15 minutes and there were only two other cars there, I had a new teller and what a horrible experience and they only have one teller to help you. Despicable with all the millions the banks make from us people and we can't have human interaction cause they are so cheap!!! When I talked to the manager about it instead of putting more tellers to work she showed how I can make my own deposit on the ATM that somebody got killed at 2 am in the morning a couple of weeks ago.
12.2017