drugstore
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CVS in Winter Park (839 N Orlando Ave, FL 32789)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Winter Park (Florida state) on the street of 839 N Orlando Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14076471862. You can get more information from their website: https://www.cvs.com/store-locator/winter-park-fl-pharmacies/839-n-orlando-ave-winter-park-fl-32789/storeid=170?WT.mc_id=LS_GOOGLE_FS_170. The coordinates that you can use in navigation applications to get to find CVS quickly are 28.604413, -81.365764. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Jeniffer
The pharmacist took time from his busy schedule to be on hold with my son doctor to make sure the medicine was sent over. The pharmacist was on hold for a long time and he still made sure the situation was taken care of. I really appreciate you! He was amazing
05.2022Stephanie
Long lines Lack of knowledge Not courteous or professional when rx has an issue I have spent more hours in line at this pharmacy to fill a non controlled substance called Keppra for my dog. I am amazed at the lack of knowledge from the pharmacist(she said it was a controlled substance and it is not). We are leaving town with not enough medicine for our dog and scared. We wish you the best if you go here. Be ready for a major lack of communication.
02.2022Patrick
Try calling this pharmacy and good luck getting them to answer. I am just now on my third attempt after calling two times and waiting 15 minutes each time. Right now I’m on ten minutes this time and counting. This happens often as I have been using them for quite a while because my insurance prefers this incompetent company. GET SOME HELP IN YOUR PHARMACY DEPARTMENT!! Ridiculous
11.2021T.
This location never answers the phone. I’ll wait on hold for over an hour every time and even then sometimes I’ll have the call drop me and I’ll have to call back. If there’s an issue with your prescription, they don’t tell you, they just don’t fill the prescription. They offer the same services as all other CVS’s, but the pharmacy staff is so mismanaged. It’s impossible to do anything here or get answers without going directly to the pharmacy in person.
10.2021Thomas
This is by the far the WORST CVS I have ever dealt with. No one picks up the phones EVERRRRR. There are always ridiculously long waits to pick up prescriptions. I've waited up to 30+ minutes to get someone live, IF AT ALL. I've often had to go in person (after waiting on hold for such a long time) to find out my prescription was not filled (even though I received notifications that it was). I am trying to switch my prescriptions to another pharmacy and the other pharmacy waited on hold for 45 MINUTES with no luck. They told me to go in person....so I did... and the manager took my information down-- then called me and gave me the same number the other pharmacy called already. Then the manager basically that she is "not trained" in pharmacy and to have the other pharmacy call back in the morning. This is completely unacceptable.. I know it's a pandemic but you're dealing with people's medications and health, get it together!!!!
09.2021Heather
Very unprofessional staff. I received a text to come inside the store for my testing. I came inside and found this sign. So of course I went back to my car to await a call. 20 min passed and nothing. So I went to the drive thru after being on hold on the phone. I was then told to come inside and have a seat after I explained that I saw signs saying to go back to my car. The girl walked away and came back laughing at me saying I was wrong and there are no signs and I needed to come inside. No one listened to me when I explained the signs and instructions are misleading and basically felt like I was being told I was stupid. If it wasn’t for the fact I needed the test done right away I would have left. Not the best way to treat someone who isn’t feeling well.
09.2021Carlos
I agree that the customer service of this pharmacy is terrible. Every time I call to talk to someone live (about 5 times total at different days and times), no one picks up the phone. On the other hand, when I’ve called the two CVS pharmacies in College Park, they’ve have always pick up the phone, hence, the problem isn’t COVID and that they are too busy, but it’s a lack of focus on customer service.
09.2021Willie
I agree with most of the other reviewers. Horrible customer service, you WILL most likely wait 30+ minutes (inside or drive-thru) Not an exaggeration, and if they do answer the phone, they'll probably place you on hold for an untold amount of time. I finally learned my lesson and now just go to Publix. Grab my groceries, then my meds. Simple, quick, no fuss.
09.2021Lupita
Pharmacy Manager, Katie, is unhelpful and condescending. Thanks so much for putting me on hold for over an hour and offering no solutions to a transfer. If you have another pharmacy option, I strongly recommend going elsewhere.
09.2021nathan
I don’t really care for writing reviews but I came in to ask a simple question and the lady at the front (not the pharmacist) had an attitude before she even looked at me and would let me finish my question. This was some black lady not sure her name but she was the most rude individual I’ve ever met and I wouldn’t trust her with anyone medication. I had a question about walking in for the vaccine because I was confused about it and she was like clapping her hands in anger lol. I will get my second shot and speak to someone higher about her behavior.
09.2021