Pep Boys in Atlanta (1685 Howell Mill Rd NW, GA 30318)
About:
Formerly Just Brakes. Pep Boys Atlanta on Howell Mill Road NW has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Pep Boys is located in Atlanta (Georgia state) on the street of 1685 Howell Mill Rd NW. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14043670101. You can get more information from their website: https://pepboys.com/stores/ga/atlanta/1685-howell-mill-road-nw?storeCode=1792. The coordinates that you can use in navigation applications to get to find Pep Boys quickly are 33.800047, -84.415580. Scroll down to find out opening hours, reviews and other important information about Pep Boys.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store pickup
- In-store shopping
Health and safety
- Staff wear masks
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Catherine
Changed my battery within 30 mins of me arriving! They are the best. Definitely coming back. Johnny is a lifesaver.
08.2022Catherine
Changed my battery within 30 mins of me arriving! They are the best. Definitely coming back. Johnny is a lifesaver.
08.2022Grab
Called in last week to schedule an appointment for my brakes and rotors and I spoke with a gentleman by the name of Marques. He was professional, polite, very knowledgeable, friendly and helpful. This morning (day of appointment) I came in and was greeted by Marques again and he knew exactly who I was and wasted no time getting me checked in. While waiting in the lobby, I couldn't help but notice how neat, clean, and customer-friendly the establishment is. Mr. Jerry, the mechanic who performed the work was EXCELLENT!! The knowledge and skills that he posses is superb and and you can tell that he cares a lot and takes pride in his work. These guys are the best, and I WILL DEFINITELY recommend them to anyone who may be inquiring about services for your vehicle. Thank you again Marques and Mr. Jerry for such an outstanding job, professional attitude, friendly atmosphere, and top-notch work ☆☆☆☆☆
07.2022Grab
Called in last week to schedule an appointment for my brakes and rotors and I spoke with a gentleman by the name of Marques. He was professional, polite, very knowledgeable, friendly and helpful. This morning (day of appointment) I came in and was greeted by Marques again and he knew exactly who I was and wasted no time getting me checked in. While waiting in the lobby, I couldn't help but notice how neat, clean, and customer-friendly the establishment is. Mr. Jerry, the mechanic who performed the work was EXCELLENT!! The knowledge and skills that he posses is superb and and you can tell that he cares a lot and takes pride in his work. These guys are the best, and I WILL DEFINITELY recommend them to anyone who may be inquiring about services for your vehicle. Thank you again Marques and Mr. Jerry for such an outstanding job, professional attitude, friendly atmosphere, and top-notch work ☆☆☆☆☆
07.2022Lal
From front desk to the guys in back. Nothing but professionalism, upbeat personality and service. Even when I sit and wait to be serviced I witness them going above and beyond for all customers. Been here multiple times and should kick myself for not leaving a review sooner it’s well deserved! Service: General repairs
07.2022Lal
From front desk to the guys in back. Nothing but professionalism, upbeat personality and service. Even when I sit and wait to be serviced I witness them going above and beyond for all customers. Been here multiple times and should kick myself for not leaving a review sooner it’s well deserved! Service: General repairs
07.2022Tina
Price online is not the price when you come in... I let them know and the guy at the desk didn't seem to care. I went in for a battery and that wasn't the problem so I pretty much wasted $250, if they was real mechanic they would definitely know that wasn't the problem.... when I received my bill, it was more then he told me, I asked whats the extra charge for, he state it took longer then an hour but that was a lie because I seen when my car was pulled in and it wasn't an hour more like 20 min and that included him stop to talk to the other mechanic.
06.2022Y
Went there for an oil change and left with low tire pressure on a tire that previously had no issues. I didn't think anything of it until my step dad said alot of places in that area do small things like this to get return business. I'm not sure if it was done intentionally or if he ran something over while moving my vehicle but i mean 10 minutes later my tire pressure light came on. Either way its careless. WATCH OUT.
06.2022Tina
Price online is not the price when you come in... I let them know and the guy at the desk didn't seem to care. I went in for a battery and that wasn't the problem so I pretty much wasted $250, if they was real mechanic they would definitely know that wasn't the problem.... when I received my bill, it was more then he told me, I asked whats the extra charge for, he state it took longer then an hour but that was a lie because I seen when my car was pulled in and it wasn't an hour more like 20 min and that included him stop to talk to the other mechanic.
06.2022Y
Went there for an oil change and left with low tire pressure on a tire that previously had no issues. I didn't think anything of it until my step dad said alot of places in that area do small things like this to get return business. I'm not sure if it was done intentionally or if he ran something over while moving my vehicle but i mean 10 minutes later my tire pressure light came on. Either way its careless. WATCH OUT.
06.2022Chad
I’m in Atlanta working, made appointment with Pepboys and confirmed appointment to get brake service so I could drive safely home. Just received a text saying appointment is canceled and it’s after 5:00 pm so I guess I’m stuck. Definitely don’t recommend if you wait until after other places are closed so I can’t go elsewhere. In response to their response, I can’t tell you about my experience and service because your store canceled last minute on me. Good thing I don’t have to be home in Louisiana soon, oh wait, I do! Too bad for me
05.2022Monica
Worst service ever! We paid almost $600 to have the break pads changed. It took almost 7 hours to be ready. After picking the car up, I started driving and the tire almost felt down!!! I got very scared. Went to get the mechanic and still waiting for him!!!
05.2022Chad
I’m in Atlanta working, made appointment with Pepboys and confirmed appointment to get brake service so I could drive safely home. Just received a text saying appointment is canceled and it’s after 5:00 pm so I guess I’m stuck. Definitely don’t recommend if you wait until after other places are closed so I can’t go elsewhere. In response to their response, I can’t tell you about my experience and service because your store canceled last minute on me. Good thing I don’t have to be home in Louisiana soon, oh wait, I do! Too bad for me
05.2022Monica
Worst service ever! We paid almost $600 to have the break pads changed. It took almost 7 hours to be ready. After picking the car up, I started driving and the tire almost felt down!!! I got very scared. Went to get the mechanic and still waiting for him!!!
05.2022Amanda
Terrible customer service and very unprofessional front desk and technician. I had an appointment at 3pm for an oil change, and they didn’t take my car until 3:45pm and finally got my car back at 4:15pm. Apparently one of their workers was on break for those 45 minutes while I was waiting. Why would you schedule appointments when someone is on break? Never coming back. Too much time taken up in my day.
03.2022Amanda
Terrible customer service and very unprofessional front desk and technician. I had an appointment at 3pm for an oil change, and they didn’t take my car until 3:45pm and finally got my car back at 4:15pm. Apparently one of their workers was on break for those 45 minutes while I was waiting. Why would you schedule appointments when someone is on break? Never coming back. Too much time taken up in my day.
03.2022Michael
I have an appointment at 8am today. It's currently 8:10 and the place is completely empty. This is the most unprofessional experience I've ever had. There isn't a person in sight. I've been here since 7:40. This was an absolute waste of time. I do not recommend this particular Pep Boys.
02.2022Michael
I have an appointment at 8am today. It's currently 8:10 and the place is completely empty. This is the most unprofessional experience I've ever had. There isn't a person in sight. I've been here since 7:40. This was an absolute waste of time. I do not recommend this particular Pep Boys.
02.2022ron
Thank you all for sharing you Likes and Concerns. As a new manager to this store I here you loud and clear, and have hired more staff to be able to handle all of you appointments and walk in needs. It is very difficult to find experienced good help, However I have 2 additional Auto Techs coming on board. This is a very very busy store, normally we are 2 days out for appts. I am working diligently to correct the things that have been making your visits unpleasant
08.2020ron
Thank you all for sharing you Likes and Concerns. As a new manager to this store I here you loud and clear, and have hired more staff to be able to handle all of you appointments and walk in needs. It is very difficult to find experienced good help, However I have 2 additional Auto Techs coming on board. This is a very very busy store, normally we are 2 days out for appts. I am working diligently to correct the things that have been making your visits unpleasant
08.2020