cell phone store
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Verizon Authorized Retailer - TCC in Kennesaw (4140 Cherokee St NW Ste 100, GA 30144)
About:
Established in 1991, TCC is the largest Verizon authorized retailer with more than 800 stores in 38 states. TCC carries the latest smartphones and tablets on the best network, Verizon. We take pride in our top-notch customer service and are committed to meeting each person’s unique needs. We do more than sell phones! What sets us apart is our passion for giving back and igniting positive change in the local communities we serve. With the help of our employees, we’ve been able to donate $1 million to Riley Hospital for Children at Indiana University Health, give out over 600,000 backpacks and counting, and have given $2.7 million to local communities via grants. Visit our Locator page to find your nearest Verizon store.
Verizon Authorized Retailer - TCC is located in Kennesaw (Georgia state) on the street of 4140 Cherokee St NW Ste 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-726-0963. You can get more information from their website: https://locations.tccrocks.com/ga/kennesaw/4140-cherokee-st-nw.html?y_source=1_MzIzMjIzOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - TCC quickly are 34.051171, -84.594348. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - TCC.
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Available amenities
Payments
- Cheques
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
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Jim
We came in to upgrade existing phone. Rell and Ashley helped us find the right replacement and transferred from the old phone. THEN helped us with other offers that we missed. Good prices (Black Friday) and no pressure to buy. There for the entire process. Answered all new questions in the process. Good shopping experience.
11.2022Kellyn
Rell was amazing and so helpful. He made getting a new painless and easy. I also really enjoyed talking to him while my phone was setting up. If you need a new phone come see Rell at the Verizon store in Kennesaw, him and the other staff here were very helpful!
11.2022Brionna
I was helped by Deven and he was very kind, patient, and thorough. I wasn’t sure if I was going to get my new phone towards Christmas, yet I had a SIM card issue. He explained the promotion and helped me to decide which option would me the best turnaround, plus I could get a new phone sooner than the Christmas fiasco that was would be starting soon. His patience came in when I didn't have all my funds in the same place. He waited for me to pay my outstanding balance and calmly shared that the call support line closed (Sunday closes early!) and we still needed my account to refresh. I almost freaked out because my previous phone was out and I need my phone for my job. He refreshed the account multiple times to avoid me having to come back and not walking out with a working phone, which made me know he cared and not just trying to get a sell, and it worked! Once we got the phone and my account reflected my payment, we were able to start the transfer which took several minutes after the store was already closed but he continued to walk me through other features and accessories I could get while the store was closed. This really meant a lot because he could have been off-the-clock since it was passed that time, but he was genuinely patient and thorough with me and needs as if he still had a whole day to work still. I was very grateful for Deven’s service and his problem-solving ability that helped me settled 3 things at once, including getting a new phone which I didn’t walk in expecting but very glad that I was able to!
11.2022Simone
Deven provided superior service! I went to the Kennesaw - Cherokee St. Verizon store to get help with an international calling concern. Deven made a call on my behalf and stayed on the line until the problem was resolved. I am very grateful for Deven’s dedication and perseverance in bringing the issue to a successful conclusion.
11.2022Cheryl
Devon was awesome. He was patient and explained everything. If we asked a question he did not know the answer to, he made sure to find out the correct answer.
11.2022Travis
The salesperson was extremely patient and walk me through the difficult process with my phone issues. Salesperson (Ashlee) @ TCC Kennesaw saved me money also. And she wiped my phone.
11.2022Nathanael
I'm a new customer and had a few questions about promotions and phone plans. I called in to ask my questions and was helped by Deven. He was super friendly, informative and helpful. Loved his attitude, he should get a raise.
10.2022BRAD
Associates were wonderful! Deven and Ashlee took their time making sure we were happy and helping complete the transfer of information to new phones. Ashlee even brought out an iPad so we could watch a football game while we were completing the process. Highly recommend!
10.2022The
Ashlee and Luka gave me the best customer experience and took time to explain what was needed and what was the best value. As well too k time to explain the new price of my phone, new statement for this month. Very approachable and kind hearted.will always come back and recommend them to others. Definitely deserves a raise.
09.2022Karli
Ashlee was absolutely AMAZING!!! She made our entire process seemless and understanding! To everyone seeing this SHE SHOULD GET A RAISE!! ASAP! Extremely great customer service! Thanks Ashlee!
08.2022