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Cricket Wireless Authorized Retailer in Newnan (386 Bullsboro Dr Spc 6, GA 30263)

3.5 (20 reviews)

About:

Cricket Wireless Authorized Retailer Logo

Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.


Cricket Wireless Authorized Retailer is located in Newnan (Georgia state) on the street of 386 Bullsboro Dr Spc 6. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16786335616. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/GA/Newnan/386-Bullsboro-Dr. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 33.396084, -84.763504. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.

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Available amenities

Payments

  • Debit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • In-store shopping

Health and safety

  • Staff wear masks

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

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Reviews about Cricket Wireless Authorized Retailer - 20

Curtis

Awesome service thanks to Hannah. She deserves a raise and need to be promoted!

08.2022

Curtis

Awesome service thanks to Hannah. She deserves a raise and need to be promoted!

08.2022

Joshua

Highly recommend this location if your lucky enough to have Erika help you she is the nicest most respectful person I watched her deal with one customer in particular with a sense of patience and respect you just don't get anywhere else these days

05.2022

Jill

I always get great customer service in Newnan and at Glenda Trace. I wish there was better incentives for long time customers. When you have to upgrade your phone, you have to pay full price for the phone plus an activation fee. Sometimes we do experience problems sending and receiving texts but the monthly cost for service is great though. All in all, we are pleased.

05.2022

Joshua

Highly recommend this location if your lucky enough to have Erika help you she is the nicest most respectful person I watched her deal with one customer in particular with a sense of patience and respect you just don't get anywhere else these days

05.2022

Jill

I always get great customer service in Newnan and at Glenda Trace. I wish there was better incentives for long time customers. When you have to upgrade your phone, you have to pay full price for the phone plus an activation fee. Sometimes we do experience problems sending and receiving texts but the monthly cost for service is great though. All in all, we are pleased.

05.2022

Deena

I just wanted to thank Hannah for all your help. You did an amazing job figuring out my phone with all my emails. You are great at your job. Again thank you so much. I love my moto g stylus 5g, good recommendation.

02.2022

Deena

I just wanted to thank Hannah for all your help. You did an amazing job figuring out my phone with all my emails. You are great at your job. Again thank you so much. I love my moto g stylus 5g, good recommendation.

02.2022

Jamin

Went in to buy 3 new iPhones and the associates add in accessory prices and proceed to tell you that they’re part of an upgrade fee. After receiving my receipt I can see the only charge for upgrading is $25 per line and was charged for the accessories that are supposed “free” for upgrading phones. I would have to say that they must be making commission on these sales since they’re lying to customers. Bought iPhone XR and they only had cases for iPhone 11 but said they would work. Ended up costing an extra $155 for accessories when I would’ve just bought elsewhere. Since my wife didn’t like and of the cases the associate said she could get a pair of wireless ear pods instead. Those were $49.99, never opened and tried to return the following day and said they do not take any returns even though the print on the receipt clearly states otherwise. Highly do not recommend giving them any business until they change their sales tactics.

08.2021

Jamin

Went in to buy 3 new iPhones and the associates add in accessory prices and proceed to tell you that they’re part of an upgrade fee. After receiving my receipt I can see the only charge for upgrading is $25 per line and was charged for the accessories that are supposed “free” for upgrading phones. I would have to say that they must be making commission on these sales since they’re lying to customers. Bought iPhone XR and they only had cases for iPhone 11 but said they would work. Ended up costing an extra $155 for accessories when I would’ve just bought elsewhere. Since my wife didn’t like and of the cases the associate said she could get a pair of wireless ear pods instead. Those were $49.99, never opened and tried to return the following day and said they do not take any returns even though the print on the receipt clearly states otherwise. Highly do not recommend giving them any business until they change their sales tactics.

08.2021

Anthony

Awesome wireless store in Coweta County. There is plenty of free and handicap parking. The building is extremely clean and well organized. There is alot of stock and product in this store. The employees are friendly and helpful. Cricket Wireless is a awesome company to have wireless services with and the mobile phone selection is excellent as well. Overall, I had a great experience in this mobile store.

08.2020

Anthony

Awesome wireless store in Coweta County. There is plenty of free and handicap parking. The building is extremely clean and well organized. There is alot of stock and product in this store. The employees are friendly and helpful. Cricket Wireless is a awesome company to have wireless services with and the mobile phone selection is excellent as well. Overall, I had a great experience in this mobile store.

08.2020

B

I have been a Cricket customer for over a year. I always pay my bill online. Today I happened to have cash & went it to pay my bill at the Bullsboro location. The young (caucasian) girl working tried sounding bubbly (as she must feel that voice is all that customer service is) but she was snotty and rude at the same time. When she told me how much the total was I questioned the extra charges ($3.00) and she said it was a convenience fee. Not that $3.00 is a lot of money, but she was sarcastic & again snotty with saying well when you come in the store you pay the $3.00, not in any way offering to waive the fee as a one time courtesy, as it is obvious that after a year with them it was my FIRST TIME paying in-store. She also wasn't apologetic about the fee or the inconvenience it was going to cause me to run to the bank & deposit funds to avoid an extra fee for me stopping in the store (how can you feel comfortable charging someone who is coming to you to pay) and I'm sure could have been waived 1 time. I only have cricket service for my kids, as my husband and I are with T-Mobile. Just because you have lower fees doesn't mean you have the right to deliver rude, snotty customer service. I was NOT happy with my experience here today at all.

08.2019

Unavailable

service so horrible that I went ahead and switched over a year-and-a-half ago. Even though Cricket had a better rate plan it didn't matter, I was not going to be treated as if the young woman (horrible attitude towards my daughter, just 1 yr old then as well) couldn't be bothered. I don't even understand why people like that get jobs if they don't want to be there. Please do the world a favor and don't work with the public! Leave that job open for someone who can appreciate the opportunity. Out of all my horrible experiences with Cricket back then the only decent worker was a gentleman named Lance, but from what I understand he moved up the ladder into possible corporate or running larger stores elsewhere. It's too bad because they have lost a lot of customers since then.

08.2019

B

I have been a Cricket customer for over a year. I always pay my bill online. Today I happened to have cash & went it to pay my bill at the Bullsboro location. The young (caucasian) girl working tried sounding bubbly (as she must feel that voice is all that customer service is) but she was snotty and rude at the same time. When she told me how much the total was I questioned the extra charges ($3.00) and she said it was a convenience fee. Not that $3.00 is a lot of money, but she was sarcastic & again snotty with saying well when you come in the store you pay the $3.00, not in any way offering to waive the fee as a one time courtesy, as it is obvious that after a year with them it was my FIRST TIME paying in-store. She also wasn't apologetic about the fee or the inconvenience it was going to cause me to run to the bank & deposit funds to avoid an extra fee for me stopping in the store (how can you feel comfortable charging someone who is coming to you to pay) and I'm sure could have been waived 1 time. I only have cricket service for my kids, as my husband and I are with T-Mobile. Just because you have lower fees doesn't mean you have the right to deliver rude, snotty customer service. I was NOT happy with my experience here today at all.

08.2019

Mallory

The only benefit to going inside the store in person versus visiting the webpage is that you can walk out with a phone in hand.. doesn't make sense to me that the customer service rep in the store are required to call cricket customer service or live chat with a cricket customer service agent off site in order to provide any help with your account.. next time I'll just make the call or love chat myself from my couch. From my personal experience at the Newnan location is that the reps on the phone are much more friendly and professional anyway. Not angry, just got a little frustrated.

08.2019

Unavailable

service so horrible that I went ahead and switched over a year-and-a-half ago. Even though Cricket had a better rate plan it didn't matter, I was not going to be treated as if the young woman (horrible attitude towards my daughter, just 1 yr old then as well) couldn't be bothered. I don't even understand why people like that get jobs if they don't want to be there. Please do the world a favor and don't work with the public! Leave that job open for someone who can appreciate the opportunity. Out of all my horrible experiences with Cricket back then the only decent worker was a gentleman named Lance, but from what I understand he moved up the ladder into possible corporate or running larger stores elsewhere. It's too bad because they have lost a lot of customers since then.

08.2019

Mallory

The only benefit to going inside the store in person versus visiting the webpage is that you can walk out with a phone in hand.. doesn't make sense to me that the customer service rep in the store are required to call cricket customer service or live chat with a cricket customer service agent off site in order to provide any help with your account.. next time I'll just make the call or love chat myself from my couch. From my personal experience at the Newnan location is that the reps on the phone are much more friendly and professional anyway. Not angry, just got a little frustrated.

08.2019

Campaign

These people are amazing. I am doing the purchasing for a campaign, and would not want to go anywhere else. The Cricket store at 386 Bullsboro Rd makes setting up a plan a buying phones a breeze. The staff is very helpful, personable, and i noticed them being intentional about giving me focused attention even when the store got busy and people were waiting. You can't beat the value you get for the money. The service is already a great deal, but they even upgraded the phones I was getting so I could get out the door faster. As a returning customer, they the threw in cases and waved some activation fees. These guys are awesome.

08.2016

Campaign

These people are amazing. I am doing the purchasing for a campaign, and would not want to go anywhere else. The Cricket store at 386 Bullsboro Rd makes setting up a plan a buying phones a breeze. The staff is very helpful, personable, and i noticed them being intentional about giving me focused attention even when the store got busy and people were waiting. You can't beat the value you get for the money. The service is already a great deal, but they even upgraded the phones I was getting so I could get out the door faster. As a returning customer, they the threw in cases and waved some activation fees. These guys are awesome.

08.2016

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Opening Hours:

Now Open
  • Monday 10:00 AM - 7:00 PM
  • Tuesday 10:00 AM - 7:00 PM
  • Wednesday 10:00 AM - 7:00 PM
  • Thursday 10:00 AM - 7:00 PM
  • Friday 10:00 AM - 7:00 PM
  • Saturday 10:00 AM - 7:00 PM
  • Sunday Closed

Ratings:

  • google logo
    3.8
    Total votes: 59
    Votes distribution:
    1: 13
    2: 4
    3: 2
    4: 4
    5: 36

Location/Contacts:

Network:

  • Cricket Wireless Authorized Retailer Logo
    This place is part of the Cricket Wireless Authorized Retailer. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
    No data
Place last updated at: 09-08-2022 09:30:31