car rental agency
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Enterprise Rent-A-Car in Thomaston (1021 US-19 Ste C, GA 30286)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Thomaston. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Thomaston (Georgia state) on the street of 1021 US-19 Ste C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17066464748. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/ga/thomaston-55a4.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 32.920329, -84.335407. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Unavailable amenities
Enterprise Rent-A-Car doesn't have any unavailable amenities.Categories
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Bri
I want to thank Christina Deleon on getting my family a car so quickly after we broke down 2 hours away from our home. She was a life saver!!!!
06.2022Bri
I want to thank Christina Deleon on getting my family a car so quickly after we broke down 2 hours away from our home. She was a life saver!!!!
06.2022Bri
I want to thank Christina Deleon on getting my family a car so quickly after we broke down 2 hours away from our home. She was a life saver!!!!
06.2022Bri
I want to thank Christina Deleon on getting my family a car so quickly after we broke down 2 hours away from our home. She was a life saver!!!!
06.2022Dave
Car that I reserved was not available. I was offered a minivan instead. Previous rent license plate was months out of date.
05.2022Dave
Car that I reserved was not available. I was offered a minivan instead. Previous rent license plate was months out of date.
05.2022Dave
Car that I reserved was not available. I was offered a minivan instead. Previous rent license plate was months out of date.
05.2022Dave
Car that I reserved was not available. I was offered a minivan instead. Previous rent license plate was months out of date.
05.2022Tamesha
I made a reservation 3 days in advance for a full size SUV for a out of town trip for one week. I drove 1.5hr to get to this location for a noon pick up. The rep decides to call 5 mins before I arrive to say the vehicle is not available. No remorse. Extremely non-chalant. My entire trip got ruined because of the lack of professionalism at this entity. It is spring break and all my other options were also taken away because it now became "last minute". This booking has only cost me time, money(for gas to and fro) and a big disappointment to my entire family. Please take the initiative to call before arriving. They'll ruin your trip
04.2022Tamesha
I made a reservation 3 days in advance for a full size SUV for a out of town trip for one week. I drove 1.5hr to get to this location for a noon pick up. The rep decides to call 5 mins before I arrive to say the vehicle is not available. No remorse. Extremely non-chalant. My entire trip got ruined because of the lack of professionalism at this entity. It is spring break and all my other options were also taken away because it now became "last minute". This booking has only cost me time, money(for gas to and fro) and a big disappointment to my entire family. Please take the initiative to call before arriving. They'll ruin your trip
04.2022Tamesha
I made a reservation 3 days in advance for a full size SUV for a out of town trip for one week. I drove 1.5hr to get to this location for a noon pick up. The rep decides to call 5 mins before I arrive to say the vehicle is not available. No remorse. Extremely non-chalant. My entire trip got ruined because of the lack of professionalism at this entity. It is spring break and all my other options were also taken away because it now became "last minute". This booking has only cost me time, money(for gas to and fro) and a big disappointment to my entire family. Please take the initiative to call before arriving. They'll ruin your trip
04.2022Tamesha
I made a reservation 3 days in advance for a full size SUV for a out of town trip for one week. I drove 1.5hr to get to this location for a noon pick up. The rep decides to call 5 mins before I arrive to say the vehicle is not available. No remorse. Extremely non-chalant. My entire trip got ruined because of the lack of professionalism at this entity. It is spring break and all my other options were also taken away because it now became "last minute". This booking has only cost me time, money(for gas to and fro) and a big disappointment to my entire family. Please take the initiative to call before arriving. They'll ruin your trip
04.2022Rebecca
Make sure you check your agreements. Employee was told ccx what day we were to be back and she put friday at 4pm because they close on weekends when we were to be back from funeral not friday. But nice gentlemen understand why she done it. Because they were closed on weekends. She done a poor job at explaining that fact. Make sure when you inspect with employees document everything inside and out even the smell.
08.2021Catherine
Reserved a vehicle online, drove about 30 minutes to pick it up and arrived to a rather rude attendant who informed us there were NO vehicles available. This put us about 14 hours behind schedule. We will never attempt to use enterprise again. Highly unprofessional
08.2021Rebecca
Make sure you check your agreements. Employee was told ccx what day we were to be back and she put friday at 4pm because they close on weekends when we were to be back from funeral not friday. But nice gentlemen understand why she done it. Because they were closed on weekends. She done a poor job at explaining that fact. Make sure when you inspect with employees document everything inside and out even the smell.
08.2021Catherine
Reserved a vehicle online, drove about 30 minutes to pick it up and arrived to a rather rude attendant who informed us there were NO vehicles available. This put us about 14 hours behind schedule. We will never attempt to use enterprise again. Highly unprofessional
08.2021Rebecca
Make sure you check your agreements. Employee was told ccx what day we were to be back and she put friday at 4pm because they close on weekends when we were to be back from funeral not friday. But nice gentlemen understand why she done it. Because they were closed on weekends. She done a poor job at explaining that fact. Make sure when you inspect with employees document everything inside and out even the smell.
08.2021Rebecca
Make sure you check your agreements. Employee was told ccx what day we were to be back and she put friday at 4pm because they close on weekends when we were to be back from funeral not friday. But nice gentlemen understand why she done it. Because they were closed on weekends. She done a poor job at explaining that fact. Make sure when you inspect with employees document everything inside and out even the smell.
08.2021Catherine
Reserved a vehicle online, drove about 30 minutes to pick it up and arrived to a rather rude attendant who informed us there were NO vehicles available. This put us about 14 hours behind schedule. We will never attempt to use enterprise again. Highly unprofessional
08.2021Catherine
Reserved a vehicle online, drove about 30 minutes to pick it up and arrived to a rather rude attendant who informed us there were NO vehicles available. This put us about 14 hours behind schedule. We will never attempt to use enterprise again. Highly unprofessional
08.2021Paula
I will admit, I was in a very bad mood when I went in, so after attempting to call all morning, finding my own ride back and forth, only to be told that there would be no cars until after four pm (insurance company assured me the car would be ready for pickup by lunch), I was not a happy camper. I am still in the rental, so I may update my rating after it is all said and done. But for right now, I still prefer the Griffin branch
08.2020Paul
I reserved a car and showed up with my confirmation number to pick up my rental. The young lady told me they didn’t have any cars. I asked her about the cars in the parking lot. She said well yes we have cars but those are reserved. I explained again I had a reservation and she said the other reservation were more important than mine. She was getting ready to go to lunch so she told me I could either call customer service to complain or wait until 1:00 and she might be able to get a car ready for me then. So be advised it appears they do not honor confirmation numbers or reservations at this location especially if it is close to lunch time. I went ahead and called Enterprise customer service and they wouldn’t even call the location all they would do is put me on a list for the regional manager to call...still waiting on the call.
08.2020Paula
I will admit, I was in a very bad mood when I went in, so after attempting to call all morning, finding my own ride back and forth, only to be told that there would be no cars until after four pm (insurance company assured me the car would be ready for pickup by lunch), I was not a happy camper. I am still in the rental, so I may update my rating after it is all said and done. But for right now, I still prefer the Griffin branch
08.2020Paul
I reserved a car and showed up with my confirmation number to pick up my rental. The young lady told me they didn’t have any cars. I asked her about the cars in the parking lot. She said well yes we have cars but those are reserved. I explained again I had a reservation and she said the other reservation were more important than mine. She was getting ready to go to lunch so she told me I could either call customer service to complain or wait until 1:00 and she might be able to get a car ready for me then. So be advised it appears they do not honor confirmation numbers or reservations at this location especially if it is close to lunch time. I went ahead and called Enterprise customer service and they wouldn’t even call the location all they would do is put me on a list for the regional manager to call...still waiting on the call.
08.2020Paula
I will admit, I was in a very bad mood when I went in, so after attempting to call all morning, finding my own ride back and forth, only to be told that there would be no cars until after four pm (insurance company assured me the car would be ready for pickup by lunch), I was not a happy camper. I am still in the rental, so I may update my rating after it is all said and done. But for right now, I still prefer the Griffin branch
08.2020Paul
I reserved a car and showed up with my confirmation number to pick up my rental. The young lady told me they didn’t have any cars. I asked her about the cars in the parking lot. She said well yes we have cars but those are reserved. I explained again I had a reservation and she said the other reservation were more important than mine. She was getting ready to go to lunch so she told me I could either call customer service to complain or wait until 1:00 and she might be able to get a car ready for me then. So be advised it appears they do not honor confirmation numbers or reservations at this location especially if it is close to lunch time. I went ahead and called Enterprise customer service and they wouldn’t even call the location all they would do is put me on a list for the regional manager to call...still waiting on the call.
08.2020Paula
I will admit, I was in a very bad mood when I went in, so after attempting to call all morning, finding my own ride back and forth, only to be told that there would be no cars until after four pm (insurance company assured me the car would be ready for pickup by lunch), I was not a happy camper. I am still in the rental, so I may update my rating after it is all said and done. But for right now, I still prefer the Griffin branch
08.2020Paul
I reserved a car and showed up with my confirmation number to pick up my rental. The young lady told me they didn’t have any cars. I asked her about the cars in the parking lot. She said well yes we have cars but those are reserved. I explained again I had a reservation and she said the other reservation were more important than mine. She was getting ready to go to lunch so she told me I could either call customer service to complain or wait until 1:00 and she might be able to get a car ready for me then. So be advised it appears they do not honor confirmation numbers or reservations at this location especially if it is close to lunch time. I went ahead and called Enterprise customer service and they wouldn’t even call the location all they would do is put me on a list for the regional manager to call...still waiting on the call.
08.2020Michelle
Made an online reservation but no cars were available. Had to wait until the next day. Pickup was late the next morning but the driver was very pleasant and the agent's customer service was great! Made up for the disappointment. I'll try them again....
08.2019Ashley
Reserved the vehicle 3 weeks in advance Tried to call to see if I needed any documentation other than ID but nobody answered the phone. When I arrived to pick up my car I suddenly needed proof of residence and federal documents could not be used. The man I dealt with was not pleasant and his coworker was on his cellphone the whole time. Needless to say I left and cancelled the reservation. This enterprise only gets one star because no stars is not an option.
08.2019Michelle
Made an online reservation but no cars were available. Had to wait until the next day. Pickup was late the next morning but the driver was very pleasant and the agent's customer service was great! Made up for the disappointment. I'll try them again....
08.2019Ashley
Reserved the vehicle 3 weeks in advance Tried to call to see if I needed any documentation other than ID but nobody answered the phone. When I arrived to pick up my car I suddenly needed proof of residence and federal documents could not be used. The man I dealt with was not pleasant and his coworker was on his cellphone the whole time. Needless to say I left and cancelled the reservation. This enterprise only gets one star because no stars is not an option.
08.2019Michelle
Made an online reservation but no cars were available. Had to wait until the next day. Pickup was late the next morning but the driver was very pleasant and the agent's customer service was great! Made up for the disappointment. I'll try them again....
08.2019Ashley
Reserved the vehicle 3 weeks in advance Tried to call to see if I needed any documentation other than ID but nobody answered the phone. When I arrived to pick up my car I suddenly needed proof of residence and federal documents could not be used. The man I dealt with was not pleasant and his coworker was on his cellphone the whole time. Needless to say I left and cancelled the reservation. This enterprise only gets one star because no stars is not an option.
08.2019Michelle
Made an online reservation but no cars were available. Had to wait until the next day. Pickup was late the next morning but the driver was very pleasant and the agent's customer service was great! Made up for the disappointment. I'll try them again....
08.2019Ashley
Reserved the vehicle 3 weeks in advance Tried to call to see if I needed any documentation other than ID but nobody answered the phone. When I arrived to pick up my car I suddenly needed proof of residence and federal documents could not be used. The man I dealt with was not pleasant and his coworker was on his cellphone the whole time. Needless to say I left and cancelled the reservation. This enterprise only gets one star because no stars is not an option.
08.2019erin
My experience was awful!! Planned to keep the rental for a week, price was more than what the website said, to which they said they price varies by each store, and when i brought the car back 3 days early they only knocked $30 off!! The girl behind tbe counter was rude and very unhelpful.. wouldn't explain anything to me as to why so little was taken off when I only used it for half the amount of time. Hated my experience!!!!
08.2018erin
My experience was awful!! Planned to keep the rental for a week, price was more than what the website said, to which they said they price varies by each store, and when i brought the car back 3 days early they only knocked $30 off!! The girl behind tbe counter was rude and very unhelpful.. wouldn't explain anything to me as to why so little was taken off when I only used it for half the amount of time. Hated my experience!!!!
08.2018erin
My experience was awful!! Planned to keep the rental for a week, price was more than what the website said, to which they said they price varies by each store, and when i brought the car back 3 days early they only knocked $30 off!! The girl behind tbe counter was rude and very unhelpful.. wouldn't explain anything to me as to why so little was taken off when I only used it for half the amount of time. Hated my experience!!!!
08.2018erin
My experience was awful!! Planned to keep the rental for a week, price was more than what the website said, to which they said they price varies by each store, and when i brought the car back 3 days early they only knocked $30 off!! The girl behind tbe counter was rude and very unhelpful.. wouldn't explain anything to me as to why so little was taken off when I only used it for half the amount of time. Hated my experience!!!!
08.2018