Servco Toyota Windward in Kaneohe (45-655 Kamehameha Hwy, HI 96744)
About:
From shopping for a new or used car to properly maintaining your vehicle, Servco Toyota Windward is here for all your vehicle's needs. Our team is dedicated to providing quality service for our customers.
Servco Toyota Windward is located in Kaneohe (Hawaii state) on the street of 45-655 Kamehameha Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1877-253-9422. You can get more information from their website: https://www.servcotoyota.com/windward?utm_source=gmb&utm_medium=organic&utm_campaign=stww_dealership&utm_content=homepage. The coordinates that you can use in navigation applications to get to find Servco Toyota Windward quickly are 21.403672, -157.798787. Scroll down to find out opening hours, reviews and other important information about Servco Toyota Windward.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Jared
Windward Servco Toyota service center is the worst & their customer service is rubbish!! Having trouble with my Tacoma where engine light & trac off lights were on simultaneously. Called to speak to a service advisor & was told they were too busy & would call me back. Never received a call back from anyone so decided to take my vehicle in to get checked out. Once I arrived in the service department no one even acknowledged me for over 20 minutes. When a service advisor finally came out to speak to me he said that they were too busy & couldn't even perform a diagnostic test until Monday ( this was Friday). My truck was practically undrivable with rough shifting between gears & to not even be able to get a diagnostic test for a few days seems ridiculous to me. Especially when I expressed to the service advisor that I use my truck for work & every day it's down I'm losing money & customers. This is not my first bad experience with this dealership but it will definitely be my last. Do yourself a favor & avoid this place because they obviously don't care about their customers, their time or their vehicles & I will be contacting Toyota directly to file a complaint.
10.2022Sean
Servco Toyota in Kaneohe is mostly incredible. The sales team did a great job. They worked around my schedule and was very patient with me. The finance people are awesome, they tell you what every optional extra package is and leave the decision for you to decide, they set it up how you want it. Service department, I wish I could say good things, however they seem pretty greedy. A simple job was delayed due to broken tire balance equipment which I understand and I can’t fault that, however they should have outsourced the job to another local shop instead of making the customer wait a week after they just spend 50k+ on a new vehicle. You can afford $50 to pay a local shop to balance 4 tires. Overall, I’ve owned many vehicles in my life, Servco Toyota has been the best car buying experience I’ve had to date, 4 stars due to the way they service went about this. Everyone else was outstanding!
09.2022Tom
Servco Hawaii is one of the most corrupt organizations on the island. I was literally warned by their OWN salesman after buying my Toyota, not to come there for service. He said better to go to my own mechanic. It's because he knows that Servco service department routinely overcharges, finds bogus defects, only caters to very wealthy customers. My wife brought our car for a minor brake replacement and they mysteriously found phantom problems that would cost us thousands of dollars. When I explained to the rep that I couldn't afford it, he immediately got rude and impatient and nearly hung up on me. But you see, Servco needs this extra money to pay for their lounge, free coffee, and corporate vacations.
08.2022Roxanne
We experienced a stress free purchase at Windward Toyota when buying our new 2022 4Runner TRD Sport vehicle. When dealing with Noe Yaplag, Sr. Sales Rep, who made it amazing getting the deal done and Tiffany Matsumoto, Finance, who guided us through the paperwork was simply satisfying. What a great experience for me and my husband! We'll be back!
07.2022Danielle
Spectacular service. The process was quick and efficient. They made sure the car was clean and filled it up with a full tank of gas!
06.2022Trevor
Elmer from the service department was exceptional. I was in a bit of a crisis with my van and he handled it perfectly. He was patient, friendly and professional the whole time. I highly recommend him and the Servco team.
04.2022Mark
VERY TERRIBLE CUSTOMER SERVICE! 1) Week and a half ago I called their service department to get an estimate on fixing my Van doors. The service technicians were busy and I was told that they would call me back. This was on March 18th! They took down my number and I waited. Till today, 3/29 I haven't had a return call! 2) On 3/23 we dropped off my daughter's 2021 Corolla because it was continually dying. The engine light was on and all the warnings indicators were on. They advised my daughter they will contact her on Friday 3/25. Till today, 3/29 no contact from Toyota's service department! Simply terrible customer service!
03.2022J.
I appreciate that the sales associates are helpful, honest, and not pushy. Like many people I hate the typical dealership experience with the haggling back and forth and manager involvement but at Servco Toyota I have never had that negative experience. Each time I purchased a vehicle from Toyota I have been happy with the experience and the vehicles that I have bought.
11.2021Dan
Worked with John Bly to buy a Toyota 4Runner and we couldn’t be more satisfied. Professional and courteous with a can do attitude. Best experience I’ve had at a dealership. Thank you John.
11.2021808
Nice people super easy to deal with Sean, Spencer, Ayslynn, Elmer, and Bill are always so nice and honest. Trustworthy dealership and very good with warranty issues. They helped me get a rust issue repaired.
11.2017