auto body shop
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Service King Collision Chicago Heights in Chicago Heights (311 N Halsted St, IL 60411)
About:
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting our nation's military veterans and training the next generation of skilled auto body technicians.
Service King Collision Chicago Heights is located in Chicago Heights (Illinois state) on the street of 311 N Halsted St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17087559225. You can get more information from their website: http://www.serviceking.com/locations/service-king-chicago-heights. The coordinates that you can use in navigation applications to get to find Service King Collision Chicago Heights quickly are 41.536760, -87.634953. Scroll down to find out opening hours, reviews and other important information about Service King Collision Chicago Heights.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Ruth
I’ve used this company a while ago for repairs and return last week. The service was awesome and so was Luis. He literally took care of me from the initial phone call to take my car in to pickup. He also assisted with the car rental. My experience couldn’t have been any smoother. Great Job!! Services: Painting, Body & Trim
05.2022Teri
Friendly and efficient service. Excellent work. They communicated with us often, so we always knew what stage of the work they were on. Completed the work early. Highly recommended. Services: Painting, Body & Trim
02.2022donna
Our car was damaged in an accident. Service King in Chicago Heights did an excellent job of repairing the car. You couldn't tell what was damaged. They used quality parts, kept me informed when there were delays in getting parts, if I had questions they always took the time to answer them and to show me pictures of the damage/new work and they were friendly. My car came back cleaned inside and outside... even the windows! I would highly recommend them to friends and family. . Services: Painting, Auto engine diagnostic, Tires, Steering & suspension repair, Welding, Body & Trim
01.2022Lanice
My experience with Service King was absolutely wonderful. The entire staff was professional and kept me informed regarding the status of my vehicle. I would definitely recommend their services. Service: Body & Trim
01.2022Hershey
I had body work done on my vehicle and they did an awesome job very professional kept me informed on everything throughout the process 👍
12.2021Ben
DO NOT USE this place. Brought the truck in for an insurance estimate, got it back with more damage than when it went in. Cracks in the windshield so bad, it cannot even be driven legally now. Service: Body & Trim
07.2021Paul
Took 3 months to repair our vehicle. I am upset at the way our situation was handled by Luis at the service King location in Chicago Heights. We took our car in and it took nearly 3 months for the repairs to be completed and the car to be returned. Once we got our vehicle back, I posted a 1 star review on Google and stating that it took so long to get our vehicle back. Thereafter, Luis called my significant other to ask why I left a poor review instead of allowing our grievance to be handled by the proper channels. I felt that this was highly unprofessional and invasive to have a company call us back and ask for a reason for the review we left. I then called Luis directly and asked if he had a problem with my review in which he stated that he did have a problem with it. I then asked to escalate the situation to his direct supervisor and Luis began an exchange with me stating the proper channels to escalate the situation instead of giving me the information I was requesting. After a few minutes of arguing with him he reluctantly gave me the name of his direct supervisor. At that point I ended the call to escalate my experience. I am highly upset that he would reach out to my significant other about a review that I left instead of addressing me directly. I feel like that is inappropriate and out of line. Service king has a process in place through your Google reviews for clients that are unsatisfied. Luis circumvented that process and called my significant other directly to ask for an explanation of the negative review. In my conversation today with Luis he was reluctant to share his supervisor's information with me so that I can follow up with them regarding his unprofessionalism. It wasn't until I pressed him time and time again that he shared that information with me. In my opinion I feel he was reluctant because he knew that it was inappropriate.
07.2021Janis
This business is truly customer focused. I have used the company and location on several occasions and I am always satisfied. They communicate with you throughout the process. Also they follow up to make sure things are still good. I have and will continue to send customers. Services: Painting, Body & Trim
07.2021Theresa
UPDATE: I should have clarified that this review is based solely on my experiences with Riverdale ONLY, absolutely not Service King. See review re Service King that was done much later. ----- **Love this place. I've used their services primarily under Riverdale, but they've since been bought out by Service King. Great service, excellent work product. I know when I have a need for body work, this is the place for me and I always refer others that need body work. I initially became aware of them through my insurance company and they did a phenomenal job...I've gone once since Service King took over and it was the same friendly, helpful, knowledgeable staff that worked under Riverdale. I was glad to see that. Also, the facility is well maintained and clean.
07.2021Biggz
Great experience positive atmosphere! Accidentally sent wrong review for headlight. They did a great job just 1 minor set back on a defected headlight and they wasn't hesitant on ordering new part. Right away fix. I recommend their service at anytime!!
07.2020