Dairy Queen Grill & Chill in Columbia (1001 S Main St, IL 62236)

4.1 (10 reviews)

About:

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.


Dairy Queen Grill & Chill is located in Columbia (Illinois state) on the street of 1001 S Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1618-281-1700. You can get more information from their website: https://www.dairyqueen.com/us-en/Locator/Detail/?localechange=1&store-id=11210&y_source=1_ODk5NTQwOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Dairy Queen Grill & Chill quickly are 38.436508, -90.191054. Scroll down to find out opening hours, reviews and other important information about Dairy Queen Grill & Chill.

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Show menu

Available amenities

Crowd

  • Family friendly
  • Groups

Amenities

  • Good for kids
  • High chairs
  • Toilets

Offerings

  • Coffee
  • Kids' menu
  • Late-night food
  • Quick bite

Atmosphere

  • Casual

Highlights

  • Fast service

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating

Dining options

  • Lunch
  • Dinner
  • Dessert

Service options

  • Drive-through
  • Takeaway
  • Dine-in

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

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Reviews about Dairy Queen Grill & Chill - 10

Shorty

Food is and 8 but they get my order right every time! That makes them a 10.. Fast and friendly. Love this place..

08.2022

Carolyn

Drive-thru on 7/22 around 11am. I really enjoyed the young man taking orders. He sounded very happy and energetic. He was thorough and covered everything with my order. He just made my day. I hope management sees this or he sees this. Kudos!

07.2022

Mrs.

EDIT: Once new management took over, this placed turned completely around. The best customer service, everything fresh, and correct orders received. I no longer live in the area, but saw that my past review needed to be changed because they no longer deserve that. Keep up the good work!! ----- I have never left a Google review but I feel I had to say something. This is the worst DQ I've ever been to. This is the worse restaurant of any kind that I have ever been to. My husband and I have lived in the area for years and only had a few good experiences here. We opt to travel farther to Waterloo DQ because of the horrible experiences here. But every now and then we decide to give Columbia DQ a chance and are mad at ourselves every single time. There needs to be a mature adult there. Tons of horsing around every time. I watched them play with ice cream and throw out 4 ice cream cones from it, and kick around cones on the floor. The employees are horrible at talking to customers! If they get something wrong and you let them know - the attitude you get!! Our order is always wrong!! Don't get me started in the wait. Today we waited 20 minutes! It's basically ran by high schoolers who don't know or understand customer service, let alone respect! They need guidance and training especially since they're our future! I can't imagine having to work here!! This has been going on for years, don't know how they're still in business. Go to Waterloo. Or Marie's. Or Happy Days.

07.2022

jenepooh

Driving around and was in the mood for a dipped cone. These folks were very polite and fast! Wore their masks and cleaned as they went. We will be back! Thanks guys! Dine in: Yes Takeout: Yes … More

02.2022

John

Always good food. However, they seem to be pricing themselves out of the ice cream business. Not just this DQ, all the DQs in the surrounding are the same. Makes it easier to avoid. Dine in: Yes Outdoor seating: Yes Takeout: Yes Delivery: Yes Curbside pickup: Yes … More

01.2022

Tiffany

Fast and polite service! Had nice things written on our box “Have a great day” and “Smile today!” Food was fresh and hot! Worth the drive over from Missouri to get this type of service.

10.2021

Daniel

Fast drive thru even when they are busy. Polite service people working drive thru are always happy and in high spirits! Food is always fresh and delicious!

10.2021

Mark

Service here is horrible. It's so bad that I stopped coming here 3 years ago, and it hasn't improved. I ordered a brownie sundae, they gave me my number and I sat down. I WAS THE ONLY ONE IN THE ENTIRE RESTRAUANT! After 15 minutes, I walk up to the counter, the same person who took my order in the first place, asked me again if she could take my order, so clearly she forgot about me. I asked for my sundae, "Oh I'm sorry," and hands it to me. What I got was disgusting, she knew it was disgusting because she tried to hide it under napkins when she handed it to me. I was so disgusting that I threw it away and walked out. The ice cream had melted and I was handed this brown soupy mess. I wasted $5 and 15 minutes of my time. On a positive note, the new dining room remodel looked nice. I was there at: 9/27/2021 11:18AM

09.2021

Stacey

The Summer Berry Cake Cupfection is delicious! I had no idea what it was but the gentleman explained it perfectly. It's vanilla cake, mixed summer berries, vanilla ice cream, chocolate shavings and whipped cream. What's not to love? The cake inside even has frosting!

09.2019

Blythe

Smells like old crayons and cough syrup put in a blender. I lost my appetite. The employees are nice, they don't deserve this torture.

09.2017

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Opening Hours:

Closed Now
  • Monday 10:00 AM - 10:00 PM
  • Tuesday 10:00 AM - 10:00 PM
  • Wednesday 10:00 AM - 10:00 PM
  • Thursday 10:00 AM - 10:00 PM
  • Friday 10:00 AM - 10:00 PM
  • Saturday 10:00 AM - 10:00 PM
  • Sunday 10:00 AM - 10:00 PM

Ratings:

  • google logo
    3.7
    Total votes: 399
    Votes distribution:
    1: 77
    2: 18
    3: 46
    4: 68
    5: 190

Location/Contacts:

Network:

  • This place is part of the Dairy Queen Grill & Chill. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 30-09-2022 10:31:28