ford dealer
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McCrocklin Ford in Middletown (683 N 8th St, IN 47356)
About:
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion.
McCrocklin Ford is located in Middletown (Indiana state) on the street of 683 N 8th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17653542261. You can get more information from their website: https://www.mccrocklinford.net/. The coordinates that you can use in navigation applications to get to find McCrocklin Ford quickly are 40.063114, -85.538369. Scroll down to find out opening hours, reviews and other important information about McCrocklin Ford.
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Available amenities
Payments
- Debit cards
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Brittany
Heather and Shea are awesome. They really helped me get into a brand new car after the one I bought from there was no good. The service department sucks. Unprofessional, rude, and workers talking about upselling customers right in front of us. I gave such a high rating because of Heather and Shea. Service department would have gotten a 1 star.
06.2022Tracie
Excellent dealership where they make you feel special & valued and not just like you're another sale. Our experience in dealing with Kimberley, Judy, Shea Stover & Jim Kissling was hands down one of the best. We most def made a connection with the owner Jim..wonderful guy! Cannot say enough good about this place.
03.2022Mosley
my mom is having a rough time with her health and finances, her brother came to help her out by taking her to get four new tires and an oil change. he wanted to pay by card but since two tires were unavailable they were going to have to get them and put them on the next day so they would not allow him to pay by credit card. they were given a price for everything and left, later that day the car was ready and she went to pay for it with cash that was left with her and then suddenly the price completely changed. they were stating it was just an estimate that was given. anytime I've gone to get tires I've been given a set price on a certain tire not an estimate,now she has no longer has a warranty on the four tires that were just purchased. I personally feel like this is bad business. but then again I've not always heard great things about this place to begin with.
02.2022BTK
Last week, I dove into the process of buying a Ford F150, and with plenty of trepidation based on previous experiences in other dealerships – especially knowing that right now, there’s not a whole lot of room for negotiation. But what I experienced with McCrocklin completely took me by surprise. Clearly, someone in senior management has figured out how to instill at every level of the organization the critical importance of putting the customers needs first, and doing so with integrity, honesty and exceptional customer service. Every one of the 6 people I had contact with, was so accommodating. I have to admit that I kept wondering when the ax might fall. But it never did. They were responsive, and proactively offered to do things to make the experience easier and without tagging on extra costs. The final price was very fair, the paperwork process was extremely efficient and thorough, and it was all about “how can we make this as easy as possible for you” in terms of meeting certain logistic needs I had with this transaction. And again, without charging me extra. Car buyers don’t have a lot of leverage right now in the current constricted supply environment, but somehow every single person made me feel like meeting my needs was the number 1 objective, along with doing it at a fair price. If you are on the fence about buying a vehicle right now, and fearful that you are going to get “it’s our way or the highway” attitude, then you most definitely need to reach out to these folks. Special shout out to Matt who led the charge in sales, and to Tanya in repairs who helped get me fast service needed to finalize the deal.
01.2022Robert
If you need a new or used vehicle. Contact Heather. She made my car buying experience fantastic.
08.2021Starr
I am glad to have a new car, however, there are a couple things that should have been taken care of before being purchased. All brakes needed to fixed, charger port needed a new fuse and the latch button on the fob for the trunk does not work either. But besides those minor issues, I am very grateful for my car. The customer service was great! Heather and Matt worked very hard to make this purchase successful. I gave a 4-star rating due to the minor things that should've been taken care of before the purchase. But thank you 😘
08.2021David
Fantastic experience. Went in today just to see what was out there. A few hours later left in a new escape. Heather was fantastic. They treated me right.
08.2021Jen
Heather was amazing to work with. I walked in, said “I’m not here to buy today,” and 2.5 hours later she was following me home in my new car! Personable, sincere, and friendly. Great experience so far and looking forward to continued good service!
08.2021Karla
My experience today was a bit funny, I won't go into details but I can tell you that Chelsea Henderson and Heather Sink are amazing ladies!! I was nervous purchasing my first vehicle and they made the process really easy and went above and beyond to ensure I left with a car TODAY! They don't push, they were fun talking to. Shae was amazing also! He was very transparent, no misleading for the financial aspect. I will honestly say, I will be a returning customer and suggest anyone to go here!
08.2021Tanesha
I'm so grateful for Heather Sink! She was so professional & kind! She got me in a reliable & affordable vehicle!!! Plus I love my car!!! The entire staff was so kind & treated me with the upmost respect & kindness! Go check them out if you are in need of a nice reliable yet affordable vehicle! Heather is who you should ask for! She's awesome 😘😘😘
08.2021