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Dillons Pharmacy in Derby (1624 N Rock Rd, KS 67037)
About:
Dillons Pharmacy is staffed with caring professionals dedicated to helping people lead healthier lives. Our Pharmacists provide more than just prescriptions and over-the-counter medications; they provide advice and support, and are a trusted source of information. Our Pharmacists are professionally trained to administer vaccinations too. Let us help you protect your health!
Dillons Pharmacy is located in Derby (Kansas state) on the street of 1624 N Rock Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13165542121. You can get more information from their website: https://www.dillons.com/stores/grocery/ks/derby/derby-marketplace/615/00083?cid=loc_61500083P_gmb. The coordinates that you can use in navigation applications to get to find Dillons Pharmacy quickly are 37.563054, -97.241457. Scroll down to find out opening hours, reviews and other important information about Dillons Pharmacy.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff wear masks
- Staff get temperature checks
Jon
This Derby location has really turned around... and the one I went (Seneca) to has fine down hill. My doctor called the Seneca location while I was out of town and his nurse then arranged a new med, discount card, etc. (I have a great doctor btw) so I got to Seneca location and they had no notes. They tried to charge me 3506 cash price for the medicine the doctor office verified discount card should be 25. They rang up the wrong quantity. I was given the option of take it or leave it. Even though previous transactions were in the system they wouldn't check it. So I called Derby because I had to find someone that would listen... In 10 minutes Juaqun the Derby technici an got the 3506 medicine corrected to $25; got the correct quantities on my other 2 meds for 90 day supplies, transferred everything to Derby. Walked in and Sang gsve me a great consult in the New medicine which I had not been offered at the other store. If you need help go in and ask for Juaquin! He and the rest of the staff did great! Why? Well they did say that they Re under new management in that store and it shows!
08.2022Mike
Once I get a human being involved, things go quickly & easily. However, the online Kroger software being used to order & track prescription refills is absolutely terrible! I prefer order refills online, at days & times at my convenience. But I have found, on numerous occasions, that the system is frequently down (won't accept refill orders) and inaccurate when it comes to the estimated time the refill is ready as well the estimated cost. If I could, I'd split my rating to give 4-5 stars to the Dillons pharmacy staff and 0-1 for their online (Kroger) IT dept and its software
05.2022Donna
Very poor service. They lost one prescription completely and my doctor had to call another one. My husband waited several hours to get pain meds for a kidney stone. My doctor sent a script and it still wasn't ready more than a day later and when I went to pick it up, I was told it wasn't even started and would be at least an hour. I won't be using them again.
04.2022Cindy
Wait time through drive thru is 20-30 minutes. Need more help and more lanes open. This pharmacy is the worst that I have dealt with.
02.2022Julie
I got the robo call saying my PX was ready, waited in line for 20 minutes only to be told it wasn’t ready and to come back in 45 minutes. Drove away and got literally 2 miles away and got another call saying it was ready. I can’t wait to go back and wait in line again. This pharmacy needs help!!!
01.2022Amy
I have had nothing but problems with this pharmacy. Prescriptions that are faxed in on a Monday are not even ready by Saturday. They have even refused to refill a prescription faxed in by my doctor because they didn't think I should have a refill. What is decided by my doctor and me is none of their business. Take your business else where because they obviously think they know better then the doctors that know about your heath history.
12.2021Pey
I would recommend a pharmacy that is willing to work with you. I got called saying all my prescriptions were ready the day before to come and they have two filled and are still working on the others. Which fine I can understand but what I can’t understand is my the pharmacist refused to use my good rx card. I paid more then what I should have due to her and I can only afford my medications with the goodrx. Very disappointed and feel scammed.
12.2021Christopher
Horrendous wait times and rude staff. Every prescription I get a phone call saying my script is ready, then when I come to pick it up, it's not ready. Call before you drive to insure your meds are actually ready for pick-up.
10.2021Makenzie
Every month refilling my seizure medication is a problem. Staff never have the medication ready for pick up even when calling days-weeks in advance. Previous lapses in being out of seizure meds (specifically due to this pharmacy) has triggered numerous seizures. While I understand the medication I’m on is rare and has extra protocols due to being a controlled substance, this is now the 5th month in a row the pharmacy has let me down in having my prescription ready. I’m very disappointed and frustrated as I’ve even talked to management about making sure this doesn’t keep happening.
08.2021Randy
Dillons is typically the lowest cost pharmacy in the area, but that being said, they're customer service has really declined over the past 6-8 months. They're not near as friendly, and takes much longer than it used to.
08.2021