furniture store
Closed Now
Aaron's in Lexington (1801 Alexandria Dr, KY 40504)
About:
Drop by our Aaron's® store located at 1801 Alexandria Dr, Lexington, KY, to shop the latest deals on name brand lease-to-own electronics, furniture, appliances, and more.
Aaron's is located in Lexington (Kentucky state) on the street of 1801 Alexandria Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18592601180. You can get more information from their website: https://locations.aarons.com/us/ky/lexington/1801-alexandria-dr?y_source=1_MTUzNTM2NzAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Aaron's quickly are 38.036651, -84.552962. Scroll down to find out opening hours, reviews and other important information about Aaron's.
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Available amenities
Payments
- Debit cards
Offerings
- Assembly service
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff wear masks
- Staff get temperature checks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Karen
My husband has had an account for a few years and Lucas the manager of the store does an exceptional job. He has been attentive to my needs, made sure my items arrived on time, helpful getting me approved and helped when I was late on payment. I have seen him Unload sections of the showroom to outdoors. He delivers items and most of time answers the phone when I call. Aarons is lucky to have a well rounded manager who genuinely cares about his customers and the business. Tony Martin.
02.2022Karen
My husband has had an account for a few years and Lucas the manager of the store does an exceptional job. He has been attentive to my needs, made sure my items arrived on time, helpful getting me approved and helped when I was late on payment. I have seen him Unload sections of the showroom to outdoors. He delivers items and most of time answers the phone when I call. Aarons is lucky to have a well rounded manager who genuinely cares about his customers and the business. Tony Martin.
02.2022Karen
My husband has had an account for a few years and Lucas the manager of the store does an exceptional job. He has been attentive to my needs, made sure my items arrived on time, helpful getting me approved and helped when I was late on payment. I have seen him Unload sections of the showroom to outdoors. He delivers items and most of time answers the phone when I call. Aarons is lucky to have a well rounded manager who genuinely cares about his customers and the business. Tony Martin.
02.2022dana
I made 2 payments in November and they tried to say I didn't so they came and picked up my stuff. I lost a lot of money. Also the manager Lucas is very rude and disrespectful. They take your money when you get close to having half or almost all of it paid off and say your late or not paying. Do not do business with this store. It's wasting your time and money. It's not an honest company.
12.2021Gigi
I have never felt so disrespected but a company in my life its like a slap in the face I almost had it paid for but was called a lair by the manager Lucas and I'm not liar nor am I a dishonest person. I've always treated this store with respect I've allowed the drive to even use my bathroom when they asked and they come in without a mask. They also get in your person business hitting on you and asking where your man is. Lucas needs to be fired. I'll never go to that store ever again. Best thing to do is save your money and buy straight out somewhere else. I'd give this place ZERO STARS if I could. HORRIBLE MABGER !!! LUXAS IS VOSTING YOU ALL BUSSINESS!!! T
12.2021William
The manager Lucas got loud with my wife and in the state of Kentucky that's something you don't do son!!! You dont raise your voice to another man wife ever in your lifetime boy!!! Keep making enemies. He called her a liar and said she didn't paid but she did. They take your stuff once you about fet paid for. Think I'll stop in soon for a chat.
12.2021Dana
ZERO STARS DO NOT RENT ANYTHING FROM THIS PLACE!!! ITS A SCAM THEY TAKE YOUR MONEY SAY YOUR NOT PAYING AND THEN PICK UP YOUR STUFF!!! TGEY WILL NOT TALK TO YOU WITH RESPECT. IVE LOST A LOT OF MONEY!!!!! QND ITS OVER PRICED!!! LUCAS THE MANAGER THERE IS VERY RUDE AND I FELT HE WAS IT WAS A PERSONAL ATTACK LIKE HE JUST DIDNT WANT TO DEAL WITH ME ABYMORE AS A CUSTOMER!!! HE BEEDS TO BE FIRED ASAP!!!!! ILL NEVER BE BACK AGAIN!!!! ONCE AGAIN FO NOT REBT FROM THIS STORE CROOKS WORK THERE
12.2021dana
I made 2 payments in November and they tried to say I didn't so they came and picked up my stuff. I lost a lot of money. Also the manager Lucas is very rude and disrespectful. They take your money when you get close to having half or almost all of it paid off and say your late or not paying. Do not do business with this store. It's wasting your time and money. It's not an honest company.
12.2021Gigi
I have never felt so disrespected but a company in my life its like a slap in the face I almost had it paid for but was called a lair by the manager Lucas and I'm not liar nor am I a dishonest person. I've always treated this store with respect I've allowed the drive to even use my bathroom when they asked and they come in without a mask. They also get in your person business hitting on you and asking where your man is. Lucas needs to be fired. I'll never go to that store ever again. Best thing to do is save your money and buy straight out somewhere else. I'd give this place ZERO STARS if I could. HORRIBLE MABGER !!! LUXAS IS VOSTING YOU ALL BUSSINESS!!! T
12.2021William
The manager Lucas got loud with my wife and in the state of Kentucky that's something you don't do son!!! You dont raise your voice to another man wife ever in your lifetime boy!!! Keep making enemies. He called her a liar and said she didn't paid but she did. They take your stuff once you about fet paid for. Think I'll stop in soon for a chat.
12.2021dana
I made 2 payments in November and they tried to say I didn't so they came and picked up my stuff. I lost a lot of money. Also the manager Lucas is very rude and disrespectful. They take your money when you get close to having half or almost all of it paid off and say your late or not paying. Do not do business with this store. It's wasting your time and money. It's not an honest company.
12.2021Dana
ZERO STARS DO NOT RENT ANYTHING FROM THIS PLACE!!! ITS A SCAM THEY TAKE YOUR MONEY SAY YOUR NOT PAYING AND THEN PICK UP YOUR STUFF!!! TGEY WILL NOT TALK TO YOU WITH RESPECT. IVE LOST A LOT OF MONEY!!!!! QND ITS OVER PRICED!!! LUCAS THE MANAGER THERE IS VERY RUDE AND I FELT HE WAS IT WAS A PERSONAL ATTACK LIKE HE JUST DIDNT WANT TO DEAL WITH ME ABYMORE AS A CUSTOMER!!! HE BEEDS TO BE FIRED ASAP!!!!! ILL NEVER BE BACK AGAIN!!!! ONCE AGAIN FO NOT REBT FROM THIS STORE CROOKS WORK THERE
12.2021Gigi
I have never felt so disrespected but a company in my life its like a slap in the face I almost had it paid for but was called a lair by the manager Lucas and I'm not liar nor am I a dishonest person. I've always treated this store with respect I've allowed the drive to even use my bathroom when they asked and they come in without a mask. They also get in your person business hitting on you and asking where your man is. Lucas needs to be fired. I'll never go to that store ever again. Best thing to do is save your money and buy straight out somewhere else. I'd give this place ZERO STARS if I could. HORRIBLE MABGER !!! LUXAS IS VOSTING YOU ALL BUSSINESS!!! T
12.2021William
The manager Lucas got loud with my wife and in the state of Kentucky that's something you don't do son!!! You dont raise your voice to another man wife ever in your lifetime boy!!! Keep making enemies. He called her a liar and said she didn't paid but she did. They take your stuff once you about fet paid for. Think I'll stop in soon for a chat.
12.2021Dana
ZERO STARS DO NOT RENT ANYTHING FROM THIS PLACE!!! ITS A SCAM THEY TAKE YOUR MONEY SAY YOUR NOT PAYING AND THEN PICK UP YOUR STUFF!!! TGEY WILL NOT TALK TO YOU WITH RESPECT. IVE LOST A LOT OF MONEY!!!!! QND ITS OVER PRICED!!! LUCAS THE MANAGER THERE IS VERY RUDE AND I FELT HE WAS IT WAS A PERSONAL ATTACK LIKE HE JUST DIDNT WANT TO DEAL WITH ME ABYMORE AS A CUSTOMER!!! HE BEEDS TO BE FIRED ASAP!!!!! ILL NEVER BE BACK AGAIN!!!! ONCE AGAIN FO NOT REBT FROM THIS STORE CROOKS WORK THERE
12.2021Amanda
Horrible Customer Service! I have been given the run around from Lucas for almost a year now. I have called 2 months in a row to pay off my account and he will tell me my payment has been processed but when asked why I don't see the debit in my account I'm told "It can take a while" The quality of the merchandise is less than and Lucas has lied to me each and every time I spoke with him. I had to resort to reporting this company to the BBB as I was refused communication with anyone above him and when you call the corporate number you only get a call center agent who cannot escalate my issues to anyone but the store manager (Lucas)
08.2021Jennifer
Horrible customer service at Aaron’s on Alexandria drive. They had to pick my washer and dryer up due to the washer door being locked shut. Rude the whole time they were here for pick up and pretty much flooded my laundry room because it’s apparently ok to throw a hose full of water on the ground and not clean your mess up. Not only that but all the soaking wet clothes in the washer that had been locked shut for weeks and nobody would come fix the issue just got thrown onto my laundry room floor when I specifically said put them in this basket. I felt like I was dealing with a bunch of children that day and I will never use Aaron’s for anything again. If I could rate a 0, I DEFINITELY WOULD.
08.2021Amanda
Horrible Customer Service! I have been given the run around from Lucas for almost a year now. I have called 2 months in a row to pay off my account and he will tell me my payment has been processed but when asked why I don't see the debit in my account I'm told "It can take a while" The quality of the merchandise is less than and Lucas has lied to me each and every time I spoke with him. I had to resort to reporting this company to the BBB as I was refused communication with anyone above him and when you call the corporate number you only get a call center agent who cannot escalate my issues to anyone but the store manager (Lucas)
08.2021Jennifer
Horrible customer service at Aaron’s on Alexandria drive. They had to pick my washer and dryer up due to the washer door being locked shut. Rude the whole time they were here for pick up and pretty much flooded my laundry room because it’s apparently ok to throw a hose full of water on the ground and not clean your mess up. Not only that but all the soaking wet clothes in the washer that had been locked shut for weeks and nobody would come fix the issue just got thrown onto my laundry room floor when I specifically said put them in this basket. I felt like I was dealing with a bunch of children that day and I will never use Aaron’s for anything again. If I could rate a 0, I DEFINITELY WOULD.
08.2021Amanda
Horrible Customer Service! I have been given the run around from Lucas for almost a year now. I have called 2 months in a row to pay off my account and he will tell me my payment has been processed but when asked why I don't see the debit in my account I'm told "It can take a while" The quality of the merchandise is less than and Lucas has lied to me each and every time I spoke with him. I had to resort to reporting this company to the BBB as I was refused communication with anyone above him and when you call the corporate number you only get a call center agent who cannot escalate my issues to anyone but the store manager (Lucas)
08.2021Jennifer
Horrible customer service at Aaron’s on Alexandria drive. They had to pick my washer and dryer up due to the washer door being locked shut. Rude the whole time they were here for pick up and pretty much flooded my laundry room because it’s apparently ok to throw a hose full of water on the ground and not clean your mess up. Not only that but all the soaking wet clothes in the washer that had been locked shut for weeks and nobody would come fix the issue just got thrown onto my laundry room floor when I specifically said put them in this basket. I felt like I was dealing with a bunch of children that day and I will never use Aaron’s for anything again. If I could rate a 0, I DEFINITELY WOULD.
08.2021Das
Nice place to buy something with no down payment or no cash at hand. Good for new as well as second hand products. Their customer service is always amazing; they need such in order to get their clientele. Downside is the high interest rate that one has to pay when making payments. For those with no cash in hand and who are good to make monthly payments, this is a good option
08.2019Theresa
We have several items from this store. We have been renting them since February 2018. Brandon along with the other employees have been exceptionally helpful. There has been times when we couldn't make a payment on time and Brandon made it possible for us to keep our things until we could make our payment. Best rent to own.
08.2019Das
Nice place to buy something with no down payment or no cash at hand. Good for new as well as second hand products. Their customer service is always amazing; they need such in order to get their clientele. Downside is the high interest rate that one has to pay when making payments. For those with no cash in hand and who are good to make monthly payments, this is a good option
08.2019Theresa
We have several items from this store. We have been renting them since February 2018. Brandon along with the other employees have been exceptionally helpful. There has been times when we couldn't make a payment on time and Brandon made it possible for us to keep our things until we could make our payment. Best rent to own.
08.2019Das
Nice place to buy something with no down payment or no cash at hand. Good for new as well as second hand products. Their customer service is always amazing; they need such in order to get their clientele. Downside is the high interest rate that one has to pay when making payments. For those with no cash in hand and who are good to make monthly payments, this is a good option
08.2019Theresa
We have several items from this store. We have been renting them since February 2018. Brandon along with the other employees have been exceptionally helpful. There has been times when we couldn't make a payment on time and Brandon made it possible for us to keep our things until we could make our payment. Best rent to own.
08.2019Jay
This place used to be fantastic. Mike and Wes were phonominal salesman with incredible customer service. New staff and new management sucks! I've been a customer for years. They've had my under-warranty laptop for weeks. Didn't bother to call and let me know it was ready even though I expressed the urgency of it being that I am a full time student. They did; however, call me at 8:15 this morning (2 hours before they open!) to inform me that my payment is due today! REALLY?!?! How about calling once I'm late, not before!!!! I only have 2 payments left and couldn't be happier that my business with them is nearly over!!
08.2016Jay
This place used to be fantastic. Mike and Wes were phonominal salesman with incredible customer service. New staff and new management sucks! I've been a customer for years. They've had my under-warranty laptop for weeks. Didn't bother to call and let me know it was ready even though I expressed the urgency of it being that I am a full time student. They did; however, call me at 8:15 this morning (2 hours before they open!) to inform me that my payment is due today! REALLY?!?! How about calling once I'm late, not before!!!! I only have 2 payments left and couldn't be happier that my business with them is nearly over!!
08.2016Jay
This place used to be fantastic. Mike and Wes were phonominal salesman with incredible customer service. New staff and new management sucks! I've been a customer for years. They've had my under-warranty laptop for weeks. Didn't bother to call and let me know it was ready even though I expressed the urgency of it being that I am a full time student. They did; however, call me at 8:15 this morning (2 hours before they open!) to inform me that my payment is due today! REALLY?!?! How about calling once I'm late, not before!!!! I only have 2 payments left and couldn't be happier that my business with them is nearly over!!
08.2016