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Mattress Overstock in Lexington (4013 Nicholasville Rd, KY 40503)

3.4 (30 reviews)

About:

Mattress Overstock Logo

Mattress Overstock is located in Lexington (Kentucky state) on the street of 4013 Nicholasville Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18592732337. You can get more information from their website: http://www.mattressoverstock.us/. The coordinates that you can use in navigation applications to get to find Mattress Overstock quickly are 37.979988, -84.529169. Scroll down to find out opening hours, reviews and other important information about Mattress Overstock.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Delivery
  • In-store pickup
  • In-store shopping

Unavailable amenities

Mattress Overstock doesn't have any unavailable amenities.

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Tags

FAQ

Are the opening hours of Mattress Overstock up to date? Is the place part of a chain store? Mattress Overstock is my place. Can I manage it? What categories is Mattress Overstock listed in? How is Mattress Overstock rated? What is the address of Mattress Overstock? How to Get in Touch With Mattress Overstock?

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Reviews about Mattress Overstock - 30

julie

I had a great experience at this store. Forget salesmens name but he was very helpful,not pushy and seemed knowledgeable. I couldn’t believe the price plus no delivery charge and they took my old mattress away for free! So far the mattress and the lift were a really great deal! I would recommend shopping here.

02.2022

julie

I had a great experience at this store. Forget salesmens name but he was very helpful,not pushy and seemed knowledgeable. I couldn’t believe the price plus no delivery charge and they took my old mattress away for free! So far the mattress and the lift were a really great deal! I would recommend shopping here.

02.2022

julie

I had a great experience at this store. Forget salesmens name but he was very helpful,not pushy and seemed knowledgeable. I couldn’t believe the price plus no delivery charge and they took my old mattress away for free! So far the mattress and the lift were a really great deal! I would recommend shopping here.

02.2022

Tammy

Stopped in on Saturday afternoon to purchase a bed. The store was empty, so I had time to try almost every bed...twice 😆 the clerk was very nice. He even arranged for same day delivery. I purchased a queen sized, adjustable bed and 4 pillows that are like clouds. The delivery guy's were nice as well. My tracker showed that I was in deep sleep for 4.25 hours. I've had this tracker since last June and I've never had that much deep sleep. I am so excited. I will definitely purchase there again. The price was right, customer service was amazing and the product is amazing.

08.2021

Faye

Not very nice,,,, my ex talks nicer to me than this sales guy. He did not listen and was angry with anything that I was suggesting about which mattress would be best for my needs. I took my business down road and they got my 3k.

08.2021

Bara

Scammers. Don't buy from them. You'll regret it. The store manager Billy Mullins is only nice to you until you buy from them. Afterwards they'll show their true face. They delivered the wrong product for me and when I went to return it he refused to, absolute garbage. I wouldn't recommend their business to anyone I know. I'm talking about the store on Nicholasville Rd in Lexington, KY. Again, do NOT buy from them. They removed the review feature from their facebook page for the Lexington store. They deleted my review on their FB page. Please don't waste your money and just avoid mattress overstock, there are plenty of alternatives near by.

08.2021

Tammy

Stopped in on Saturday afternoon to purchase a bed. The store was empty, so I had time to try almost every bed...twice 😆 the clerk was very nice. He even arranged for same day delivery. I purchased a queen sized, adjustable bed and 4 pillows that are like clouds. The delivery guy's were nice as well. My tracker showed that I was in deep sleep for 4.25 hours. I've had this tracker since last June and I've never had that much deep sleep. I am so excited. I will definitely purchase there again. The price was right, customer service was amazing and the product is amazing.

08.2021

Tammy

Stopped in on Saturday afternoon to purchase a bed. The store was empty, so I had time to try almost every bed...twice 😆 the clerk was very nice. He even arranged for same day delivery. I purchased a queen sized, adjustable bed and 4 pillows that are like clouds. The delivery guy's were nice as well. My tracker showed that I was in deep sleep for 4.25 hours. I've had this tracker since last June and I've never had that much deep sleep. I am so excited. I will definitely purchase there again. The price was right, customer service was amazing and the product is amazing.

08.2021

Faye

Not very nice,,,, my ex talks nicer to me than this sales guy. He did not listen and was angry with anything that I was suggesting about which mattress would be best for my needs. I took my business down road and they got my 3k.

08.2021

Bara

Scammers. Don't buy from them. You'll regret it. The store manager Billy Mullins is only nice to you until you buy from them. Afterwards they'll show their true face. They delivered the wrong product for me and when I went to return it he refused to, absolute garbage. I wouldn't recommend their business to anyone I know. I'm talking about the store on Nicholasville Rd in Lexington, KY. Again, do NOT buy from them. They removed the review feature from their facebook page for the Lexington store. They deleted my review on their FB page. Please don't waste your money and just avoid mattress overstock, there are plenty of alternatives near by.

08.2021

Faye

Not very nice,,,, my ex talks nicer to me than this sales guy. He did not listen and was angry with anything that I was suggesting about which mattress would be best for my needs. I took my business down road and they got my 3k.

08.2021

Bara

Scammers. Don't buy from them. You'll regret it. The store manager Billy Mullins is only nice to you until you buy from them. Afterwards they'll show their true face. They delivered the wrong product for me and when I went to return it he refused to, absolute garbage. I wouldn't recommend their business to anyone I know. I'm talking about the store on Nicholasville Rd in Lexington, KY. Again, do NOT buy from them. They removed the review feature from their facebook page for the Lexington store. They deleted my review on their FB page. Please don't waste your money and just avoid mattress overstock, there are plenty of alternatives near by.

08.2021

Nicole

Employees are extremely friendly without being pushy. We have purchased two sets of mattresses from them and the process has been simply and the product good and affordable. I would definately recommend them!

08.2020

Nicole

Employees are extremely friendly without being pushy. We have purchased two sets of mattresses from them and the process has been simply and the product good and affordable. I would definately recommend them!

08.2020

Nicole

Employees are extremely friendly without being pushy. We have purchased two sets of mattresses from them and the process has been simply and the product good and affordable. I would definately recommend them!

08.2020

Nicole

My visit yesterday was awesome. Right in, right out— no wait & he cut my deal on a mattress for my son that I just couldn’t refuse! My son said it’s like sleeping on a cloud! The salesman thanked my family for their service by offering a military discount & even offered to bring the mattress to my home at the end of the day, however we needed it ASAP so he loaded it on up, on top of our suburban & strapped it down! Excellent customer service & I’ll most definitely be returning when I’m ready to replace my mattress in MY room.

08.2019

Luke

An absolute horrible experience with Mattress Overstock on Nicholasville Rd. Save yourself the time and frustration and take your business elsewhere. The customer service that we experienced was something I had personally never witnessed before. The utter disrespect and disregard for a customer's concern was shocking. I honestly left the store thinking, "how do businesses like this one actually stay in business?" I'll spare you the details of our experience, but after returning two defective mattresses within a two year period, the management's refusal to honor a manufacturer's warranty, and the lack of any sense of doing the right thing should say enough about these people and overall company. As a business owner, I would expect a certain level of professionalism and overall management acumen...not at this store.

08.2019

Wesley

Mattress was a good deal and the salesman was very helpful; however, after the sale was made the salesman was very vague about delivery and gave us a phone number to call. I called the number once home and got a voice mail. I still have no idea when the mattress will be delivered. Apparently customer service ends when the sale is made.

08.2019

Julia

I've been trying to get an adjustable bed for 3 years. I've tried 5 local stores and online stores and have been rejected due to bad credit. I was gifted money to purchase one. Due to health issue's I needed it ASAP. So I found one 'ON SALE' , waited till noon, had to approach sales person (several were standing around), waited 10-15 minutes for him to 'check and was told it would be 1-2 week for delivery. So I went to MATTRESS OVERSTOCK. I was immediately greeted.☺ Was shown 3 beds that met my needs.😊 😊Was told they could deliver it next day.😄😄😄!! Everyone from start to finish gets 5 stars. If your time is valuable and you value customer service, go to MATTRESS OVERSTOCK!!! How's my bed?😴😴😴 LOVE IT!!

08.2019

Nicole

My visit yesterday was awesome. Right in, right out— no wait & he cut my deal on a mattress for my son that I just couldn’t refuse! My son said it’s like sleeping on a cloud! The salesman thanked my family for their service by offering a military discount & even offered to bring the mattress to my home at the end of the day, however we needed it ASAP so he loaded it on up, on top of our suburban & strapped it down! Excellent customer service & I’ll most definitely be returning when I’m ready to replace my mattress in MY room.

08.2019

Luke

An absolute horrible experience with Mattress Overstock on Nicholasville Rd. Save yourself the time and frustration and take your business elsewhere. The customer service that we experienced was something I had personally never witnessed before. The utter disrespect and disregard for a customer's concern was shocking. I honestly left the store thinking, "how do businesses like this one actually stay in business?" I'll spare you the details of our experience, but after returning two defective mattresses within a two year period, the management's refusal to honor a manufacturer's warranty, and the lack of any sense of doing the right thing should say enough about these people and overall company. As a business owner, I would expect a certain level of professionalism and overall management acumen...not at this store.

08.2019

Nicole

My visit yesterday was awesome. Right in, right out— no wait & he cut my deal on a mattress for my son that I just couldn’t refuse! My son said it’s like sleeping on a cloud! The salesman thanked my family for their service by offering a military discount & even offered to bring the mattress to my home at the end of the day, however we needed it ASAP so he loaded it on up, on top of our suburban & strapped it down! Excellent customer service & I’ll most definitely be returning when I’m ready to replace my mattress in MY room.

08.2019

Luke

An absolute horrible experience with Mattress Overstock on Nicholasville Rd. Save yourself the time and frustration and take your business elsewhere. The customer service that we experienced was something I had personally never witnessed before. The utter disrespect and disregard for a customer's concern was shocking. I honestly left the store thinking, "how do businesses like this one actually stay in business?" I'll spare you the details of our experience, but after returning two defective mattresses within a two year period, the management's refusal to honor a manufacturer's warranty, and the lack of any sense of doing the right thing should say enough about these people and overall company. As a business owner, I would expect a certain level of professionalism and overall management acumen...not at this store.

08.2019

Wesley

Mattress was a good deal and the salesman was very helpful; however, after the sale was made the salesman was very vague about delivery and gave us a phone number to call. I called the number once home and got a voice mail. I still have no idea when the mattress will be delivered. Apparently customer service ends when the sale is made.

08.2019

Julia

I've been trying to get an adjustable bed for 3 years. I've tried 5 local stores and online stores and have been rejected due to bad credit. I was gifted money to purchase one. Due to health issue's I needed it ASAP. So I found one 'ON SALE' , waited till noon, had to approach sales person (several were standing around), waited 10-15 minutes for him to 'check and was told it would be 1-2 week for delivery. So I went to MATTRESS OVERSTOCK. I was immediately greeted.☺ Was shown 3 beds that met my needs.😊 😊Was told they could deliver it next day.😄😄😄!! Everyone from start to finish gets 5 stars. If your time is valuable and you value customer service, go to MATTRESS OVERSTOCK!!! How's my bed?😴😴😴 LOVE IT!!

08.2019

Wesley

Mattress was a good deal and the salesman was very helpful; however, after the sale was made the salesman was very vague about delivery and gave us a phone number to call. I called the number once home and got a voice mail. I still have no idea when the mattress will be delivered. Apparently customer service ends when the sale is made.

08.2019

Julia

I've been trying to get an adjustable bed for 3 years. I've tried 5 local stores and online stores and have been rejected due to bad credit. I was gifted money to purchase one. Due to health issue's I needed it ASAP. So I found one 'ON SALE' , waited till noon, had to approach sales person (several were standing around), waited 10-15 minutes for him to 'check and was told it would be 1-2 week for delivery. So I went to MATTRESS OVERSTOCK. I was immediately greeted.☺ Was shown 3 beds that met my needs.😊 😊Was told they could deliver it next day.😄😄😄!! Everyone from start to finish gets 5 stars. If your time is valuable and you value customer service, go to MATTRESS OVERSTOCK!!! How's my bed?😴😴😴 LOVE IT!!

08.2019

Tyler

Having started my mattress search at Sleep Outfitters, I did not have high hopes for this place. However I was pleasantly surprised when the salesman, John, presented himself as honest, informative, and nonthreatening. I really appreciated his hands-off approach; answering questions when I had them and making his recommendations, but ultimately leaving the decision up to me. I found a great bed going for a good price, but had some issues getting them to contact me for delivery after I bought it. I got the mattress delivered within two days, which was nice, but I had to pester them. If you shop here, be kind to the salesman and do your research, but once the purchase is made, be politely persistent to ensure you get your mattress delivered. Keep your receipt on-hand, call them regularly to check in on delivery status, and ensure the delivery truck is giving you exactly what the receipt says you bought.

08.2015

Tyler

Having started my mattress search at Sleep Outfitters, I did not have high hopes for this place. However I was pleasantly surprised when the salesman, John, presented himself as honest, informative, and nonthreatening. I really appreciated his hands-off approach; answering questions when I had them and making his recommendations, but ultimately leaving the decision up to me. I found a great bed going for a good price, but had some issues getting them to contact me for delivery after I bought it. I got the mattress delivered within two days, which was nice, but I had to pester them. If you shop here, be kind to the salesman and do your research, but once the purchase is made, be politely persistent to ensure you get your mattress delivered. Keep your receipt on-hand, call them regularly to check in on delivery status, and ensure the delivery truck is giving you exactly what the receipt says you bought.

08.2015

Tyler

Having started my mattress search at Sleep Outfitters, I did not have high hopes for this place. However I was pleasantly surprised when the salesman, John, presented himself as honest, informative, and nonthreatening. I really appreciated his hands-off approach; answering questions when I had them and making his recommendations, but ultimately leaving the decision up to me. I found a great bed going for a good price, but had some issues getting them to contact me for delivery after I bought it. I got the mattress delivered within two days, which was nice, but I had to pester them. If you shop here, be kind to the salesman and do your research, but once the purchase is made, be politely persistent to ensure you get your mattress delivered. Keep your receipt on-hand, call them regularly to check in on delivery status, and ensure the delivery truck is giving you exactly what the receipt says you bought.

08.2015

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Opening Hours:

Now Open
  • Monday 10:00 AM - 8:00 PM
  • Tuesday 10:00 AM - 8:00 PM
  • Wednesday 10:00 AM - 8:00 PM
  • Thursday 10:00 AM - 8:00 PM
  • Friday 10:00 AM - 8:00 PM
  • Saturday 10:00 AM - 8:00 PM
  • Sunday 12:00 PM - 6:00 PM

Ratings:

  • google logo
    3.7
    Total votes: 51
    Votes distribution:
    1: 11
    2: 3
    3: 3
    4: 7
    5: 27

Location/Contacts:

Network:

  • Mattress Overstock Logo
    This place is part of the Mattress Overstock. This chain has places in other locations.
Place last updated at: 28-08-2022 17:01:07