Best van rental agency in Huntsville, Alabama (AL) 2024

Amazing customer service from Chris! He went above and beyond to ensure our needs were met! He explained all costs upfront and was very patient, especially since I arrived technically a minute after closing time. Thank you Chris for taking care of us! We will be back for any future needs! ~Jessica

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They never let you down,U-Haul always keep their trucks clean,their customer service is second to none,and you feel confident that your property is gonna make it to your destination because of the upkeep of the maintenance that's kept up on their trucks,I recommend them to any and everybody ~Arlen

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Got a truck, picked it up with just at 1/4 of a tank glad I didn’t have to go far or I might have run out of gas. Returned it was told it was under a 1/4th a tank I needed to fill it or I would be charged $17 dollars. Disgusted I said just charge me I will leave. Upon further consideration and I returned and was told if I didn’t return it with a 1/4th a tank there is an additional $30 charge so it would be $47 dollars not fill it up. Had I not returned they were perfectly willing to charge me an additional $30 they did not disclose. Additionally they refused to tell me exactly how many gallons I needed to get to a fourth a tank. Finally they told me my bill was $91 dollars. When I ordered online it was advertised as $56 dollars. Disgusted I left. Upon review of an invoice they claimed I drove 34 miles in Huntsville. Not a chance. My fault for not reviewing mileage but I had spent an hour now attempting to return vehicle and just wanted to leave. Don’t recommend them at all. Also the truck sounded awful it was on its last leg. ~Jonn

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